Complaint #2399 Dafabet Casino

Pending withdrawal request

By KAKARLAS18

4 months ago

Hello AskGamblers Team,

I would like to report an issue regarding a delayed withdrawal from Dafabet Casino. I submitted a withdrawal request on 31/01/2026 at 10:39:39 PM with a transaction ID 490213786 for an amount of INR 9,500 via local bank transfer from Dafa Sports.

It has been several days since I requested the withdrawal, but the amount has still not been credited to my bank account. I have contacted Dafabet customer support multiple times through email and live chat, but I only received automated responses and no proper explanation or resolution regarding the delay.

All my account details and KYC documents are fully verified, and there are no bonus or wagering issues pending on my account. Despite this, the withdrawal remains in pending status without any clear reason.

I kindly request the AskGamblers team to intervene in this matter and help me receive my withdrawal as soon as possible. I am attaching all relevant screenshots and transaction details for reference.

Thank you for your support.

Disputed Casino Dafabet Casino

Reason Other

Amount ₹9500

Discussion

AskGamblers

• Support Team

3 months ago

Dear all,

Following an email confirmation from the complaint's submitter, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

Dafabet Casino

• Representative

3 months ago

Dear Valued Customer,

We can confirm that our customer support team has provided all the necessary documents

Thanks,
Dafabet

KAKARLAS18

3 months ago

Dear Jules,

As per your instructions, I have now submitted the updated bank statement covering the period from 28/12/2025 to today’s date.

The statement clearly shows my full name, account number, IFSC code, and complete transaction history. There is absolutely no credit of INR 9,500 reflected in my account on 31/12/2025 or on any date thereafter.

I have also verified the same with my bank, and they have confirmed that no such amount has been received.

Since you have stated that the withdrawal was successfully processed from your side, I request you to immediately provide:

• The UTR / Reference number
• Official debit confirmation from your bank
• Proof of successful settlement to my beneficiary account

This matter has already been delayed for a long time. I expect a proper investigation and a clear resolution without any further unnecessary delay.

Please treat this as urgent and respond with concrete proof or arrange for immediate reprocessing of the amount.

Regards,
Vinay

KAKARLAS18

3 months ago

Dafabet Casino Complaint Stats

Resolved 1277 / 1342

Avg. Amount $1,047

Avg. Complaint Duration 8 days

Avg. Response Time 1 day

Dafabet Casino Complaints

See all complaints for this casino

Deposit of 10000 INR not credited

Hello Askgamblers Team,

I made a deposit of 10000 INR into my dafabet account on 16/04/2026 and 4500 INR on 08/06/2026.

Its been a month and I havent receieved my money.

I have contacted the dafabet customer support multiple times via chat, mail and even calls but there is of no use.

So below are my details of the transaction I request you to please check them and add my money.

Transaction Id- 505064721
Amount - 10000 INR
UTR- 633012711066
Deposit from- HelloPay UPI

I already tried to upload the sucessful screenshot from cashier page but the transaction status is shown as failed and there is no option to upload the screenshot.

So please validate the transaction slip and add my money to the wallet.

95h left

₹10,000

Dafabet Casino

Subject: Escalation of Delayed Withdrawals – INR 27,000 and INR 10,000

Dear Askgamblers Team, I am submitting this complaint regarding two delayed withdrawal transactions that remain unresolved despite multiple follow-ups with customer support.

Transaction 1

Amount: INR 27,000
Approved: 03/06/2026 at 07:57:19 IST

Transaction 2

Amount: INR 10,000
Approved: 04/06/2026 at 22:51:27 IST

The platform informed me that Local Bank Transfer withdrawals are processed within 1–4 banking days (excluding Saturdays, Sundays, and holidays). Despite this, I have not received the funds.

Customer support acknowledged the delay and stated that the INR 27,000 withdrawal is under review with their payment partner. However, they have not provided any expected resolution timeline. They have repeatedly asked me to wait without offering a concrete update.

I respectfully request an immediate investigation and resolution. If the transfers cannot be completed, I request that both amounts be promptly returned to my gaming wallet. If the transfers have already been processed, I request the relevant UTR/reference numbers and proof of transfer for both transactions.

I have attached the available transaction details and correspondence with customer support for reference.

Thank you for your attention to this matter.

94h left

₹37,000

Deposit issue not resolved

Dear AskGamblers Team,
I am requesting your urgent assistance regarding a deposit issue with Dafabet that remains unresolved.
My Dafabet account has not been credited despite a successful cryptocurrency transaction that was completed and confirmed on the blockchain approximately 3 days ago.
Transaction Details:
Deposit Amount: 471 USDT
Approximate INR Value: ₹45,000
Transaction Hash (TXID): 0x5d15680eae794514e818647bec5cb9eb0f976f5768164e0d531d00858ae51fbe
Deposit Date: Approximately 3 days ago
Status on Blockchain: Successful and Confirmed
Casino: Dafabet
Despite the transaction being fully confirmed on the blockchain, the funds have not been credited to my Dafabet account. I have contacted support but my issue remains unresolved, and my funds are still missing.
I respectfully request AskGamblers to intervene and assist in obtaining a prompt resolution from Dafabet. I would appreciate your help in ensuring that my 471 USDT deposit is properly credited to my account or that a clear explanation is provided regarding the delay.

94h left

$471

My withdrawal amount not yet received it shows successful but amount not yet received

Transaction I’d :- 515928004

Amount:- 36500

My withdrawal as been kept but amount was not yet received till now in withdrawal history it shows withdrawal was successful completed but amount not yet received to my bank account please make sure that solve this problem as soon as possible make and I also I have attached my bank statement below please check it

68h left

₹36,500

Deposit not received once again

Dear AskGamblers Team,
I am writing to file an official complaint against Dafabet regarding a deposit that has not been credited to my account, despite multiple follow-ups via live chat and email.
On June 6, 2026, at 11:33 PM, I made a deposit intended for my Dafabet account via HTPay Banking. The payment was processed successfully from my end via PhonePe, but the status on the Dafabet deposit page is still showing as "Pending."
Here are the complete details of the transaction:
Dafabet Transaction ID: 516122265
Transaction Date & Time: 06/06/2026, 11:34:31 PM
Dafabet Requested Amount: ₹1999.00
Actual Successful Paid Amount: ₹1,997.39
Paid To: Lokeshi Meena (XXXXXX3297@freecharge)
Bank Transaction ID: T2606062333148611508684
UTR Number: 922251682757
Payment Message/Reference: b0516znaxtlp
I have already submitted all valid payment proofs and screenshots to Dafabet's support team multiple times, but I have not received any positive response or resolution. The funds have been debited from my bank account, but they are not reflecting in my casino balance.
I request AskGamblers to kindly intervene and help me resolve this issue so that my funds can be credited to my account or refunded immediately. I have attached the screenshots of both the pending deposit request and the successful bank transfer for your reference.
Thank you for your assistance.

67h left

₹1,997

Dafabet delaying withdrawal even after completing veriifcation

Hi Ask gambler's team,

My earlier complaints were rejected because of gap in your understanding of my problem. Please read the issue in detail below.

Dafabet blocked my withdrawals 10 days back and asked for pan and photo with pan for verification.

I have provided all the necessary documentation required for verification clearly and in accordance with Dafabet’s guidelines and the documents are verified 4 days ago, but the withdrawals are still not processed. You can check their reply screenshot stating verification is complete.

Since verification is complete, they should be processing my withdrawals but if I ask them to process my withdrawal, I am getting irrelevant replies regarding deposit. I think the bots are replying.

I have fully cooperated with all verification requirements and the verification is also completed but the issue with withdrawal still remains unresolved. If they want any additional documents for verification I am ready to give them but they are not giving me proper response to resolve the issue. I called them and emailed them but all I am getting is standard deposit bot replies. Please check it yourself in the screenshot.

I kindly request your intervention to help allow me to withdraw my funds without further delay.

47h left

Account documents verification taking too long

My dafabet userid is < username removed ?

My withdrawal got declined and reason they gave was to submit account verification documents.

So i uploaded the requested documents in my accounts documents tab ( My id and selfie holding the id ). I uploaded them 4 days ago but till now it is showing documents have been submitted and we are reviewing them. According to them, only account documents verification takes 24-48 hours which has already surpassed and in email also I sent them. But they are sending irrelevant reply like - to validate your deposit concern something.

I am asking them about my verification status and they are replying with deposit concern which is irrelevant.

@askgamblers please intervene and tell dafabet team that documents have already been sent to their team and uploaded to the website but till now the account is not verified and due to that my withdrawal is pending.

@dafabet please verify my account now and process my withdrawal.

90h left

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Withdraw Disabled

I'm here to complain against Dafabet as they have suddenly disabled my withdrawal. I've been emailing them for 4 days, but their response is very lazy, mostly bot-replied emails with non-sync answers as I provided them in Screenshots. I request AG to help me out to withdraw my Remaining funds. If needed, I am ready to re-verify my account.

Resolved

₹7,000

Verification issue with dafabet casino

Dear AskGamblers Team,

I would like to inform you that my account verification has been pending for over 10 days despite submitting all the required documents clearly and in accordance with Dafabet’s guidelines. The delay is unreasonable and has prevented me from accessing my funds.

I have been emailing them since last 7 days and getting standard and sometimes irrelevant response. Please find attached screenshot.

Furthermore, I would like to clarify that the total disputed amount in this case is ₹258,000 (INR).

I have fully cooperated with all verification requirements, but the issue still remains unresolved. I kindly request your intervention to help expedite the verification process and allow me to withdraw my funds without further delay.

Please let me know if any additional information or documents are required from my side.

Thank you for your support.

21h left

₹258,000

Deposit not credited why

I made a deposit of Rs.4400 into my Dafabet account, but the amount has not been credited to my wallet yet. The amount has been deducted; however, it is not reflected in my Dafabet balance.

I have already contacted Dafabet customer support, but the issue has not been resolved so far.

Here are the details of my transactions:

1. Deposit Amount: INR 4400

Date & Time of Transaction: 27/05/2026. 08:13:32 PM

Transaction ID - 513396534

Deposit method - HelloPay UPI

I kindly request AskGamblers to investigate this matter and assist me in getting my deposited amount credited to my Dafabet account as soon as possible.

92h left

₹4,400