Unresolved
Unresolved
888 UK Casino - Account Suspended Betting Activity
HelloI opened 888 account on 26th October. Two days later on 28th October, my account has been fully Verified. I made 3 deposits on the same day ...
Rejected
$1,104
Rejected
BC.Game Casino - I want to log in to my account again
I joined this platform through a referral my brother sent me. At first things were going well. I didn't make any deposits on the platform because my ...
Resolved
Resolved
Cool Cat Casino - Wanting to close account but no responses
I just want my coolcat account permanently closed but every time I enter into chat I wait for up to an hour with no operator before closing chat and ...
Resolved
Resolved
FortuneJack Casino - Account closed with no details given KYC related
On 4 September night I created an account for the first time in Fortunejack and I have never created any other accounts before and I used a bonus code ...
Resolved
Resolved
Prism Casino - Casino changing Deposit Bonus Terms
On June 24, I deposited using a Match Bonus Code which included free spins. I played the required playthrough amount, above and beyond. I hit a ...
Resolved
€1,500
Resolved
Snatch Casino - Withdrawal issue and account closed
Hi I opened my account on the 4th of august 2023 and made a deposit of €25. I was then asked to verify my account to which I did and it was ...
Resolved
kr6,104
Resolved
Lilibet Casino - Responsible gaming not taken seriously
After playing to much I went to chat to set a deposit limit (not possible to do in account settings). I wrote the amount and was asked to write my ...
Resolved
$75,093
Resolved
BC.Game Casino - Withdrawal is not possible due to self exclusion issue
Hello, I asked casino for self-exclusion for permanent because of my gambling addiction on March, 2023.On 26 August 2023, I forgot about my self- ...
Resolved
₹5,141
Resolved
1xBet Casino - Withdrawal issue via Astropay
Dear sir,I placed a withdrawal request via Astropay wallet 5141 but they guys are misleading me. They are not proceeding my payment and misguiding me ...
Resolved
Resolved
Videoslots Casino - Account deactivated for over a month
My account at videoslots has been deactivated for over a month, I'm a fully verified player. After numerous interactions with the casino, I have been ...
Rejected
£35
Rejected
888 Casino My account disabled even after verification
I had my account disabled after making a withdrawal. I have told them the previous payment methods should be removed as they are lost cards. My ID has ...
Rejected
£440
Rejected
888 UK Casino - Blocked account not resolved
On 1/8/23 I asked for a payment to me to be delayed because I’d had an issue with my bank account with a suspected fraudulent transaction. This was ...
Resolved
₹20,000
Resolved
BlueChip Casino - Withdrawal amount sent to someone else's account
I made the withdrawal request on 5th August which is 20k INR. But I didn't receive the amount. They sent money to someone's bank account. When I ...
Unresolved
Unresolved
4StarsGames Casino - Transaction history request
Hello. On 21.6.2023 I sent 4starsgames casino a request to get my transaction history. To this date I still have not received it and it's been over a ...
Rejected
Rejected
BitStarz Casino - Withdrawals showing pending
Yes I've made two separate withdrawals on my account. I have not received them. Been told that there's issues and be available within 24 hours or ...
Resolved
$1,314
Resolved
Slot Madness Casino - Jackpot reversed
Hello. My name is < removed > My user id on slot madness is < removed >. On May 19th 2023 at 1:49 am, I won't a jackpot for $1314.81. and it was ...
Resolved
Resolved
Casombie Casino - Violation terms self exclusion
Hello, I have requested self-exclusion for gambling addiction but no one has ever listened to any of my requests.I tried to contact their online site ...
Resolved
Resolved
Playzee Casino - No withdraw option and difficult to close account
Hi,Unfortunately I have to write this complain about Playzee casino.I did won 800 euros and wend up to 6000 in a game I am used to play and won high ( ...
Resolved
$800
Resolved
Yukon Gold Casino - Winnings have gone missing
My winnings of $800 was released from Yukon gold on the 5th of June 2023. It is now 21st of June 2023 and they can't seem to locate my winnings. I ...
Resolved
€2,000
Resolved
Bizzo Casino - Self-exclusion request deliberately not honored
I asked for my account to be paused for 7 days as per responsible gaming and they did not pause my account and will not answer my request. I ended up ...
Resolved
£10
Resolved
Freshbet Casino - Access denied, need my deposit back
I accessed the website freshbet.com and was able to register an account, no issues here. I was then allowed to deposit £10 using my Mastercard and ...
Resolved
Resolved
Cyber.bet Casino - Withdrawal delay again
Hi, once again i have a delayed withdrawl. Last time when i made a post things started to move, hopefully this time also. Problem is that on site it ...
Resolved
€490
Resolved
Ice Casino - Still don't get my withdrawal money
Still waiting to get my money in my bank account.Withdrawal Is in “success” status, but still nothing.Support answered to wait 5 working days, but ...
Resolved
Resolved
HappyLuke Casino - Already gone 1 month without giving my withdrawal
Happyluke doing froud with meI win in Happyluke. I put widraw my money they request for verification. I give all documents customer care support ask ...