Other issues

Playamo Casino - Abrupt account closure

I have made 13 requests for withdrawals (10 of which, for an amount of USD 1746.25 each, 2 for USD 300 each and 1 for USD 200). All were rejected. ...

Betfinal Casino - Refusing to cooperate for a withdrawal

Betfinal casino emailed me encouraging to to sign up with them using a different username and the $ currency and they would offer me their welcome ...

Slottica Casino - Refund denied after failure to self exclude after numerous requests

On 6th of June 2019 I emailed slottica support requesting to be self excluded for as long as possible, this was after requesting this through live ...

Las Vegas USA Casino - Refund of deposits agreed but payment not yet received

Dear Sir/Madam,For some time I deposited and played at Las Vegas USA Casino along with their sister sites within the Main Street Group. I became ...

Cashmio Casino - Unfair action on tournament

I get promotion email from cashmio, about 3 weeks race and winner gets 5000e. I went to casino site and live chat with the customer support about the ...

Bovada Casino - Disabled over a month

I am going on over a month now with a disabled account after at least ten times contacting by phone email and chat to no avail the the time frame ...

Ruby Slots Casino - No response to payout

I have emailed the casino on several occasions about a refund and docs that I have sent. Several attempts have lead to nothing. I have sent the docs ...

Brango Casino - My balance of three hundred and fifty four dollars was removed

On casinobrango's promotions page it list a unconditional cashback and it clearly states that if you make a deposit, lose the deposited amount, don't ...

WhiteLionBets Casino - Confiscated all my winnings and parts of my deposit

Hello, first of all I would like thank AskGamblers for providing this opportunity.I registered on WhiteLionBets.com on Aug 27, 2019 and made 5 ...

Bronze Casino - Failed to self exclude me

Casino: www.bronzecasino.orgAs a UK player I am signed up with Gamstop to help control online activities and always look to use site deposit limit and ...

Slottica Casino - Refund declined despite their fail on a self-exclusion request

On the 29th of July 2019 I requested in live chat at slottica that they self exclude me. I had to ask live chat as there is no self exclude manual ...

Planet 7 Casino - Have not received withdraw

I put I'm my withdrawal request on the 3rd of oct 2019, after many emails and no response, i received confirmation from the casino that they had ...

Betamo Casino - Not offering me a possible withdrawal option

Dear Ask Gambler,I have an account at Betamo casino with a balance that I am trying to withdraw. I deposited using my credit card, and when trying to ...

PokerStars Casino -Casino Account Restricted

My account has been restricted for over 24 hours despite being told it would be sorted within 5 minutes. I have emailed multiple times with not a ...

Casino Superlines - Ag-Coin denied

Terrible service. I could not register and therefore I did not get the 10 ag coin. The agent is unaware of the promotions. He asked me for the code ...

Betway Casino - Non bonus, incorrect info

Hi, this casino did not honour a 100 % match bonus on my last deposit which was mailed to me. This cost me. On a previous occasion I was told I had an ...

Syndicate Casino - Deliberately providing misleading information over live chat

I deposited 30 euro I receive a bonus of 30 euro I play I win an amount of 354.20 I do not know very well the operation of the bonus I ask for ...

Planet 7 Casino - My Account has been blocked before i received my winning

Hi My name is . My user name is Perfectionhome.I Have won $1400 a couple of months ago on "Double your luck" . Was winning the ...

Kahuna Casino - Does not follow responsible gaming

After spending thousands and thousands of dollars, I contacted live chat to permanently delete my account - as they do not have an option to do it ...

Riviera Play Casino - Withdrawal not processed £1000

I requested a withdrawal for £1000 on Aug 14th. It has been pending since. I have tried to contact the casino by support but every time I receive ...

SpinUp Casino - Registered on Gamstop but still alllowed to register and deposit

Hello,I registered and was able to deposit money on spinup casino despite being registered with Gamstop, in the uk if you are registered with Gamstop ...

BGO Casino - Accepted deposits while active self-exclusion with Gamstop was in place

BGO accepted deposits while Gamstop was in place on the 30th of June this year..I asked for refund but they refuse to provide this.I had already ...

MyCasinoBest - Not responding to my inquiries

HelloI deposited 50 euro in mycasinobest on july 20, but when i deposit i cant see any games, games browser is empty.I saw chat but there is not chat ...

Playamo Casino - Ignored confirmed Loss limit and let me lose all my winnings

On Saturday 14th May I finished gambling session with 10243eu on my account. After that I've set daily(24h) loss limit 1000eu and weekly loss limit ...