3 years ago
Account was disabled after 1k withdraw, just got an email to wait for my account to be reviewed. I have contacted Bovada support, phone, emails, live chat and no success. I have missed Mutiple easy games I could have won and this is such a inconvenient. I just want my $8k back at the very least if I cant get my account back. Very frustrating!! Account is already verified and randomly locked 1 days after 1k payout. Need help as I do need the money soon to withdraw for some debts I have.
AskGamblers
3 years ago
• Support Team
Dear all,
As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.
We thank both parties for their assistance during the complaint process.
3 years ago
Complaint has been resolved; I got a satisfied conclusion to end this review.
Bovada Casino
3 years ago
• Representative
Hi there! We apologize for the delayed response. Unfortunately, your account review is still ongoing. Based on our Terms of Service, an account review can be conducted at anytime to ensure compliance with our Terms. Once this review is completed, you will receive an update via your email from our Security team.
AskGamblers
3 years ago
• Support Team
Dear all,
This complaint has been reopened as per Bovada Casino request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved into the dispute reach a satisfactory resolution.
Bovada Casino Complaint Stats
Resolved
328 / 503
Avg. Amount
$6,786
Avg. Complaint Duration
9 days
Avg. Response Time
2 days
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