Hello I started playing on CosmicSlot on22/12 made 2 deposits of 20 euros with Sofort.
Ok till then no problem, win 200, want to withdraw and no bank transfer possibility.
So the next day KYC tells me to use another payment method make another deposit so I can withdraw with other payment method. But in the mean time in not even 24 hours casino forbids Belgian players. So I will not risk any other deposits.
I would just like to get my deposits back it is not my fault all of a sudden they change the rules. Someone would contact me within 24H concerning my balance but no one did.
Since then, no update or any contact from Casino support or KYC. Plus now casino is impossible to log in.