Bonus issues

Extra Vegas Casino - Unfairly increasing bonus wagering requirements from from 35x to 100x

i received signup bonus and withdraw successfully, and i praised Extra Vegas Casino here in AskGamblers. and i was determined about continue, in ...

Dream Vegas Casino - Unfairly confiscated winnings of 12,200 SEK

Hello Askgamblers . I placed a withdrawel on Dreamvegas after winning 12200sek and completing the required wagering requirements. I waited 48 hours ...

Casino.com - Wager £50 on Frankie Jackpot for £5 Cash, Opted in and No Cash Given

I received a text message to log in, opt in and wager £50 on Frankie Detorri's Jackpot slot for £5 cash. Initially I did this on the wrong version ...

N1 Casino - Refusing payout, claiming unjustified violation of bonus terms

Hello i won quite alot 2500 euros on n1 casino. Waited 24 hours for my withdrawel to be accepted then i get this email: "Unfortunately, in ...

Dafabet Casino - Keeps refusing to honor bonus although successfully qualified to get one

1. Refuse My winning, keep saying i’m not qulified because not meet the minimum betting requirement. From the livechat to the emel they always say i ...

Dafabet Casino - Bonus Not Given

First of all I would like to make a report on the promotion of a newly launched common wallet a few days ago. I have made a new deposit on 16 June ...

Raging Bull Casino - Withdrawal Unfairly Rejected

I have been a registered player at Raging Bull AUD Casino for a few years already having qualified as a VIP due to my loyalty and many deposits. After ...

VegasHero Casino - Unfairly took my legitimate winnings

So I had initially deposited £100 and took £100 bonus. I had managed to accumulate a sum of £1575 -£100 bonus. This using my initial £100 I ...

FortuneJack Casino - Misleading Bonus Promotion & Incompetent Customer Service

I received an email promotion from fortunejack advertising their new netent slots and that you could receive a 100% bonus up to 1.5 BTC for playing ...

Bingo.com Casino - Unfairly confiscating a huge chunk of a wagered bonus

So i registered at Bingo.com, i noticed there was a 500% Bonus there, i deposited 1000 NOK and got 6000 NOK to play for, i eventually wagered the ...

West Casino - Misleading bonus wagering requirements advertising

I joined West Casino around 1 month ago. Before registering I read their terms and conditions and there they stated "Unless, otherwise stated, with ...

Dafabet Casino - Bonus Not Given

I playing Dafabet Arcade 29/5. Arcade have a promotion Cash daiiy rebate up to 1.2 %, so im playing fu fruits and meet minimun bet requirment, i ...

Dr Vegas Casino - False accusations, lies, delayed cashout and theft of bonus winnings

Right, where do I start? First off. I joined Dr Vegas a couple of years ago but never ever deposited or took part in any offers. About a month and ...

Desert Nights Casino - Wont give the December 50 bonus

Welcome to Desert Nights Visitor, Akira will be right with you. Your chat ID is SMX123115072342-406. Akira Hello, welcome to Casino Support, how may ...

Genesis Casino - Misleading Free Spins Promo

What looks like a great offer , was not true ,, but only found out after they got my money... Match bonus plus 300 free spins over tens days,,, I sent ...

Tipbet Casino - Refused €230 payout without any further details or information

Hi, i am often at affilites sites looking for great offers, so the 10:th of Feb 2018 i saw that there was this code "10FREECAS" 10€ with 30x wager ...

Loki Casino - Unfair confiscation of €5553 legitimate winnings

On March 31st, 2018, I registered at their casino. I read their terms and conditions prior to making a deposit. What I read was confusing and ...

PlayFrank Casino - Unfair confiscation of legitimate £9,700 winnings

Hi so on the 9th may I won 9700 pound on there site, i had first put 80 pound on there and they gave me bonus money which i bet the wager with after ...

Oshi Casino - Won't want to pay my $600 winning due to unjustified multi-account accusations

Hello Askgamblers, As a weekend slot player I played most of your certified casinos and never had trouble before when I requested withdraw and got ...

SpinRider Casino - Unjustified 'Bonus Abuse' Accusations, Mid-Game Banned, Owed £28,500

Storytime: I saw their attractive 200% Bonus, and thought I'd give it a go. Deposited £500, received £1000, total of £1500. I immediately ...

mBit Casino - Delaying and not announcing promotional winners, feel abused and unappreciated

Hallo I received an email from mbitcasino on 24 April. Please see attached mail. It explains that VIP members can win a WHOLE month of free spins ...

Gala Spins Casino - Followed email invite offer but never received bonus, no one replies to my emails

I was emailed an offer on May 2nd, deposit and spend £10 that day and receive an instant £5 bonus to be wagered 20 times. I have done this offer in ...

Calvin Casino - Support not answering, bonus not given

I ve got an e-mail message with bonus 25 euro :) i had opt in for promotion but bonus wasnt credited automatically , so i write to the support on chat ...

Freaky Vegas Casino - Declined withdrawal due to bonus terms violation without giving me any proof

I played by bonus money and wager it by them terms and win 800e. Now they declined my withdraw because they claim that i have played my welcome bonus ...