Resolved
£4,000
Resolved
PlayOJO Casino - Delaying payment constantly
I’ve been with this company about 6 weeks now. And I’ve been verified with all documents. I’ve won a few rounds of £4009 and £5000 but also ...
Resolved
€3,288
Resolved
24Bettle Casino - Delayed payment on bank transfer
Made withdrawal request of 3288 € , which was approved 16.11.2018.. They promised bank transfer would take 2 -5 days. Now it's 6.12.2018 and still ...
Resolved
€99
Resolved
Lapalingo Casino - No Payout and Bad Support
I've won 100 € at Lapalingo Casino on 9th Dec and I did a payout of 99€. I'm waiting since then to get my money. I wrote 4 mails to the Support ...
Unresolved
€15,000
Unresolved
Roy Richie Casino - Withdraws of €15,000 still unpaid after waiting for weeks
I have asked for withdrawal of 10,000€ pending since 11.12.2018 and withdrawal pending 5,000€ from 19.12.2018. I have asked them several times ...
Resolved
£1,300
Resolved
PlayOJO Casino - Payment Delayed way over the advertised time frames
Hello i originally been waiting for a payment since the 26th of december however i cancelled it then on the 28th of december i won £1300 and it has ...
Resolved
$1,000
Resolved
Lucky Casino - Withdrawal delay/error
I requested a withdrawal of 1000$ on dec 15th using muchbetter. I put my account on timeout as I wanted to ensure I didn’t reverse it.According to ...
Resolved
$3,287
Resolved
Royal Ace Casino - Payments approved in April 2017, but not sent yet
Hello,I had three payment approved from April of 2017 to June of 2017 that have not been sent yet. What is very frustrating is that I can't login and ...
Resolved
€2,984
Resolved
Mr.Play Casino - Verification and withdrawal delay
I made first deposit with 200% bonus on Monday 17.12. and managed to wager it on Wednesday 19.12. with 2984€ left and I sent documents right away. ...
Resolved
$146
Resolved
Silver Oak Casino - Overdue withdrawal
It has been at least two months since my withdrawl was approved but yet have not received payment. I have sent so much documentation to multiple email ...
Unresolved
£225
Unresolved
Winner Million Casino - Not paying out my winnings & ignoring me
Right I've had no choice but to contact yourselves for help! I'm still awaiting my cashout of £250 ( £225 after the £25 fees are taken) I've had a ...
Unresolved
Unresolved
Goliath Casino - Delayed withdrawal with strange explanations
Hi!I started trying to make a withdrawal from Goliathcasino around december 10. I had asked them before if they had all the needed docs and they ...
Unresolved
Unresolved
Las Vegas USA Casino - Unpaid win
After numerous emails and live chats, the answer is the same run around, we're waiting on our processor. But after reading terms and conditions, and ...
Resolved
$3,999
Resolved
BoVegas Casino - Won’t verify my account
I submitted the forms that they wanted including...Id card (front and back)Paper bill with addressVerification formVoided check from bank They wanted ...
Resolved
€1,038
Resolved
24Bettle Casino - Unpaid winnings
I am still waiting for my unpaid winnings from 24Bettle casino. Every time I contact their 'live chat' they always respond with "we'll follow up and ...
Resolved
$40
Resolved
Joo Casino - Unable to play due to payment issue and no way to return my funds
I made a deposit in Canadian funds to this casino site and when I tried to play it said I had no euros to play with. Each time I tried to change the ...
Unresolved
€4,064
Unresolved
Betrally - Unfairly closed my account and confiscated my €4,064 winnings
I received a message from Betrally claiming that I have breached their terms and conditions, and thus they decline to pay my winning of 4 064€. I am ...
Resolved
£0
Resolved
Genesis Casino - Slow withdrawal process
I am having an issue with genesis casino.My documents were verified on the 6th of December and I waited a week for the first withdrawal which didn't ...
Resolved
Resolved
Bovada Casino - Trying to steal over $75,000 from me
On November 14 2018 I requested a withdrawl in the amount of 76,000.00. I won this amount playing Let It Ride in the Bovado Casino. I have made ...
Resolved
$0
Resolved
Casino Moons - Login glitch? Missing funds/credits
For the past several days I have tried logging into my account & end up at a black page, sometimes the casino moons loading icon comes up sometimes it ...
Resolved
$5,700
Resolved
Palace of Chance Casino - Delaying payments totaling $5,700
On August 15, 2018 I requested 5 withdrawals totaling $11,950 from Palace of Chance. I received the first two payments of $2500 each (before fees, etc ...
Resolved
$2,200
Resolved
Bovada Casino - Withdrawal of $2,200 still not paid
My withdrawal was approved on Dec 7th. Per Bovada's guidance it takes on average 3-5 days to receive your payout. I began calling after day 7. I was ...
Resolved
Resolved
PlayOJO Casino - Consistent Issues with Kicker List and Appalling Customer Support
This will take some explaining. First, a little background about me. I work in the technology industry. I have held positions as a software developer ...
Unresolved
kr7,450
Unresolved
Roy Richie Casino - Withdrawal not received - Customer support not responding
I have been waiting 10 days for a Trustly withdrawal of 7450 SEK (Requested Dec 18th). I have contact support several times and received no response ...
Unresolved
£450
Unresolved
Spin Genie Casino - Payment problem
Hi There,I would like to complain regarding my withdrawals from spingienie casinoon 19.11.2018 I withdrawed my winning money which was £350 which was ...
Resolved
€2,467
Resolved
BetHard Casino - Withdrawals freezed for no comprehensible reason
Hi,I was depositing some money on BetHard via Trustly. That was no problem at all, also with the following withdrawals via Trustly. Then I deposited ...
Rejected
$5,000
Rejected
Bet It All Casino - Account closed, winnings and deposit confiscated, no further explanations
I registered on Bet It All Casino on 08/28/18. Then I made the following two payments within a span of several hours (via the Skrill payment system ...
Rejected
kr10,017
Rejected
Bet It All Casino - Absurd account verification requirements
I played at betitall casino 13/11/2018 and won 10017 kr. I have since then been trying to withdraw my money. I did send all the documents they asked ...
Unresolved
kr9,106
Unresolved
Roy Richie Casino - Delayed Trustly withdrawal for over 10 days
Hi!I made a withdrawal 10 days ago for 9106 SEK and it's still pending. I tried contacting roy richie but they just said they have techincal problems ...