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€1,965
Resolved
Slottica Casino - Refund denied after failure to self exclude after numerous requests
On 6th of June 2019 I emailed slottica support requesting to be self excluded for as long as possible, this was after requesting this through live ...
Resolved
$6,120
Resolved
Royal Ace Casino - Still no payments after 40+ days
Dear Ask Gamblers, Your support team said that I can resubmit this unresolved complaint. Thanks! ...
Resolved
Resolved
Casino Joy - 3 weeks and counting for my withdrawal
I requested a withdrawal on Monday 18th May 2020 for £650 to which I then received an email requesting verification documents which i sent in the ...
Resolved
£497
Resolved
VegasHero Casino - Delayed withdrawal and account restricted
I made a withdrawal over 2 weeks ago for £497 from my account. My account was previously verified with all documentation and my previous withdrawal ...
Resolved
$700
Resolved
Bovada Casino - Account Verification and Temp Suspended
Hi, after depositing likely around 1K over the previous month, I requested a minimal withdrawal on May 7th. On my 8th I got an email that my account ...
Rejected
$45,000
Rejected
Playamo Casino - Account Suspended & 45,000 CAD Withdrawal Forfeited
Hello, I deposited $5000 at PlayAmo and won $50,000 by the end of the night. As soon as a requested a withdrawl they closed my account and cancelled ...
Resolved
£444
Resolved
Casino Gods - Constantly changing verification to stall on withdrawal
On the 19th April I joined casino of gods and deposited £35 with their bonus offers, completed the offer and all wagering requirements and won £443. ...
Rejected
Rejected
SlotsMillion Casino - Declined withdrawal and closed account
I wagered Slots Million welcome bonus and ended up winning 500€. My withdrawal was declined. The first email(screenshot) is in Finnish. It says that ...
Rejected
€1,495
Rejected
SlotsMillion Casino - Terminated withdrawal for breaching bonus terms, no further justification provided
I was told to contact support in email that my withdrawal was denied. So I logged into the casino and my withdrawal was denied and no money was ...
Resolved
$1,500
Resolved
Cobra Casino - Delayed payouts for 5+ days
I won about 1.5k$ 30.06 at morning and made a cashout req and sent all docs for verification30.06. 2:03 p.m. they ask me to send photo with ID + ...
Unresolved
€1,100
Unresolved
Play24bet Casino - Unpaid Withdrawal
I have now been waiting for a withdrawal for over 1 month. I submitted a withdrawal on the 3rd June which was accepted around a week later, I have ...
Resolved
$2,050
Resolved
Raging Bull Casino - Withdrawal not being sent for payment
I have a withdrawal of $1,000.00 which was approved on June 4, 2020. According to their terms and conditions, once a withdrawal is approved it will be ...
Unresolved
£110
Unresolved
777 Casino - Endless account verification
My account with 777 casino was blocked today the third time on this week. I opted in free spins and won 110 bonus pounds. then my account was locked ...
Resolved
Resolved
Speedy Casino - Verification takes ages
Hi,I was playing at Speedy Casino, I was already verified but suddenly when I was playing online Blackjack i disconnected. ( I put money in and didn't ...
Rejected
Rejected
SlotsMillion Casino - Withdrawal denied and account frozen for ''non-recreational use of bonuses''
Hey,I played on SlotsMillion and was fortunate enough to make a withdrawal after playing with the given bonus money. However, they contacted me via ...
Rejected
Rejected
SlotsMillion Casino - Rejecting legitimate winnings due to 'non-recreational use of bonuses'
I played this casino slotsmillion with 100€ deposit and got 100% bonus. I lost my own money and played with the bonus money. I wager it all and won ...
Resolved
$2,500
Resolved
Slot Madness Casino - Payout not processed
I have had a pending withdrawal of $2500 since May 21st. I have contacted the casino 6 times getting nothing resolved. I have chatted with Vivian, ...
Resolved
€7,000
Resolved
bCasino - Delaying my €7,000 withdrawal
I have played at the bCasino this weekend (no bonus etc.) and have now since Saturday a withdrawal of 7000 euros. It was a very painful verification ...
Resolved
€500
Resolved
Justspin Casino - Payment is missing
I made a withdrawal (500 euros) 16.6. It was accepted at the same day, later in the evening. After a few days I chatted with customer service because ...
Rejected
€1,765
Rejected
YoyoCasino - Dragging their feet on payments for months
Dear all,Sadly I have to chose the way to sort or find the problem out. Since the 26 of March 2020 im trying to withdrawal my amount of 7,775 EUR. ...
Resolved
$100
Resolved
Slots of Vegas Casino - A $1,000 withdrawal not processed yet since May
Have not received my withdrawal from Slots of Vegas. Of $1,000.00. it is now June 13,2020. I provided all the required documents and identity ...
Rejected
$1,500
Rejected
AmunRa Casino - No cashout option available
Hello! 06/15/2020 I made a deposit at Amunra Casino, took a 100% bonus and fully installed it. Now I want to cash $ 1,500. but I can’t do this, ...
Resolved
$1,952
Resolved
Raging Bull Casino - Document verification and payment delay
Hello,I'm requesting assistance in getting my winnings paid. I won on Raging Bull and requested a payout via wire transfer. 06/15/2020 04:40 PM Wire ...
Resolved
$450
Resolved
Planet 7 Casino - No withdrawal after almost 2 months
I had requested my withdrawal from 2 months ago of $450 and I submitted all my bank documents and they were all approved but still I haven’t gotten ...
Resolved
£5,258
Resolved
888 Casino - Withdrawal allegedly processed 10 days ago but not received yet
Hi,888Casino have decided to close my account as they believe I cannot evidence sufficient income to keep the account open (source of wealth).I have ...
Rejected
$500
Rejected
Slotty Vegas Casino - Pending payment after six days
HelloI requested my first withdrawal on january 8th with neteller. My account was fully verified and everything was fine but my withdrawal is still ...
Rejected
£1,000
Rejected
Slotty Vegas Casino - Giving me hard time on a £1,000 withdrawal
I have played at this casino and in the end was able to win 1000£ I made deposits with 2 different cards , both of them belong to me . I went through ...
Resolved
Ksh870
Resolved
1xBet Casino - Deposit amounts not credited to my account
I am writting from Kenya, Yesterday i made a deposit to my 1xbet account of ksh 550.00 from my mobile number using mpesa services, it was at 8.35am ...