5 years ago
My account with 777 casino was blocked today the third time on this week.
I opted in free spins and won 110 bonus pounds. then my account was locked the first time. I send my passport as requested and then received a reply that my documents were received and validated.
since then I didn't play but my account was locked again. yesterday I received email that it was restore. this morning it was blocked again. (see screenshots)
Support can't explain what's wrong. I uploaded my passport again today but not sure this will help.
Could you please help me to get any explanation from casino security what's wrong?
