Ag Awards
Notifications
Login
en

Slotty Vegas Casino - Pending payment after six days

RESOLVED
Complaint Info
Disputed casino Slotty Vegas Casino
Reason Delayed payment
Amount $ 500
Posted on January 15, 2020

Hello

I requested my first withdrawal on january 8th with neteller. My account was fully verified and everything was fine but my withdrawal is still pending... I already spoke with a online representative and they told me the procedure will be ok in five days but no money have been sent. I would kindly ask askgamblers to help me.

Thnks.

Posted on January 15, 2020

Hi Mario,

Apologies for the inconvenience.

I've just checked your account and from what I can see there's a document that you need to send over before the withdrawal can be processed.

Please get in touch with live chat to conclude so they can send over the money. Do let me know if you ave any issues.

Kind Regards,
Karl
Head of Brand

Posted on January 15, 2020

Hello , thanks for reply karl , I uploaded the document and talk on live chat , she told me I need to make another withdrawal request and now i'm waiting again.

Thnks

Posted on January 15, 2020

Okay Mario, will them to increase the priority on that for you.

Cheers,
Karl

Posted on January 15, 2020

Hi Karl,

I can confirm that I have been paid.
Thanks a lot for your effort and your contribution. This is much appreciated.

Thanks Askgamblers.

:)

Posted on January 15, 2020

You're welcome Mario!

Thanks,
Karl
Head of Brand

AskGamblers
Posted on January 15, 2020

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.

By subscribing you are certifying that you are over the age of 18.

Sign up for +100 No Deposit Spins!

This offer is not applicable to residents of Great Britain.

By subscribing you are certifying that you have reviewed and accepted our updated Privacy and Cookie Policy