Resolved
€3,360
Resolved
Betchaser Casino - Giving me the runaround with payments
On February 19th I won €4,359.8 at Betchaser Casino. I originally deposited with BTC. After winning they asked me for some documents for me to ...
Rejected
€2,300
Rejected
22bet Casino - Cant access my account, no support and no answers for over 2 months
Hello dear sirs,Since I opened my account nr 192606493 on 12th may 2020. After 10 days I couldn't login into my account anymore. All the times I ...
Resolved
$9,077
Resolved
Genesis Casino - Withdrawals pending due to Verification Process delay now day 6
I joined genesis casino recently and found the site very decent. I was lucky enough to make some money, requested a withdrawl and then received faster ...
Resolved
€700
Resolved
SlotWolf Casino - Deposit money took from bank but not on casino
I make a deposit 700euro. Since Monday 13july .. until now no credit was add to my account or my bank account. I show them my bank payments details. ...
Resolved
Resolved
7bitCasino - Neosurf deposit not credited
I have made a neosurf deposit and it has been more than 48 hours and my funds are still being held by the casino with excuses as it to be in the ...
Unresolved
€450
Unresolved
Viggoslots Casino - Violation of deposit limits from the casino and account closure after i told them
Hello,I joined viggoslots casino a couple of months ago. After some days of playing, i set deposit limit at 1 euro per day (at 01/07/2020 to be ...
Resolved
$500
Resolved
Cool Cat Casino - Multiple payments delayed
Hello my name is Jacob < surname removed >. I have been playing through cool cat casino for quite a while now and have had many withdrawals in the ...
Resolved
€350
Resolved
Bootlegger Casino - Active Selfexclusion
Dear Sir or Madam,unfortunately, despite my self-exclusion for the license (MGA/B2C/470/2018), I was able to register, deposit and gamble money at ...
Rejected
$2,380
Rejected
Planet 7 Casino - No Sign of Payout
Hi i was told that my withdrawal of $2380 has been paid on the 12/07/20 it is now 10 days and still nothing has shown up in my bank account. it was ...
Resolved
Resolved
Joo Casino - Casino does not offer responsible gambling tools
Five days ago I attempted to access responsible gambling tools on Joo. There are none available on my profile, and it is required that I contact ...
Resolved
$282
Resolved
Live Casino - No option to withdraw to Neteller support ignores messages
I made a $300 deposit with Neteller to live.casino, played slots and blackjack. Then I tried to request a withdrawal but Neteller was not an option in ...
Resolved
€780
Resolved
N1 Casino - Letting me open an account despite I was self excluded on the same license
Dear Askgamblers,I had a active self exlusion under the license of N1 interactive ltd. when I was accepted as an new player at N1 casino. I excluded ...
Resolved
$2,425
Resolved
Cool Cat Casino - Won't process my $2,500 withdrawal
ive been trying for a month to get my money from this casino i original won $7500 and lost back 2500 so i tried to cash out 2500 twice because that is ...
Unresolved
€771
Unresolved
Stakes Casino - Confiscated my winnings and my own money as well
Hi I am writing this email because I have been robbed by stakes casino. This is the first time when I actually feel that I have been cheated and so it ...
Resolved
€202
Resolved
Parimatch Casino - Refusing to say how long my account verification procedure will take
Hello, i have problems with parimatch. I have sent them all needed documents from me. My id card in front and back, a selfie with holding my id card ...
Resolved
€100
Resolved
7BitCasino - Deposit still on pending after 10 days
So it has been 10 days since I deposited 100 euro on this site and it's still on pending. Transaction via bank transfer was made instantly and my ...
Resolved
€584
Resolved
Gunsbet Casino - Cashout problems
Hi,I made a deposit using my neosurf account. When i tried to cashout, they send me emial and wrote'We would like to inform you that your withdrawal ...
Rejected
£1,183
Rejected
VegasHero Casino - 10 weeks withdrawal time
Currently experiencing problems with Vegas Hero.I requested a withdrawal for 1183.20 poundsSubmitted all verification, now they want to bank transfer ...
Resolved
$20
Resolved
iLUCKI Casino - Deposit missing via neosurf
I deposited 20 and with neosurf. This aint the first time I've deposited here. Multiple. And it was always instantaneous. Somehow right now its just ...
Resolved
$16,636
Resolved
Club Player Casino - Delayed $16,636 withdrawals
ClubPlayer:$16636. Dear Ask Gamblers: Please help me collect my winnings from ClubPlayer casino. I have been owed $16,636 for well over a year and I ...
Resolved
€5
Resolved
Betchaser Casino - No funds credited after deposit
Hello, I created an account at the betchaser casino some time ago, 13/03/2020. I made a deposit of 5 euros (card payment), to date these funds have ...
Resolved
Resolved
Betchaser Casino - Refusing to close my account and never answered me since 7 days
I've sent them an email, that i wanted to close my account permanently, but i can now still log in, and thats now 7 days ago, because i've sent them ...
Unresolved
€15,000
Unresolved
Spin Casino - Unclear responses
On Friday July 10 I deposited $400 and recieved a matching $400 in bonus. Only playing Baccarat my total went to $30,000. I went to withdraw and was ...
Resolved
£200
Resolved
Rizk Casino - Withdrawal Delayed
Hi TeamI have been following up regarding my withdrawal but the only email that I get is that this has been forwarded to the relevant team. I had put ...
Resolved
£730
Resolved
VegasHero Casino - Delayed £730 payment and account verification
Hi i hope you can help me get my winnings from Genesis Global / VEGAS HERO. I am owed a total of £730. My account is also blocked so cant log in to ...
Resolved
Resolved
Wild Jackpots Casino - Blatantly ignoring me and trying to not return rejected live bets
evolution case id: SD-997031 (closed june 15/2020)Casino case:? wont disclosewhat happened: i was playing on evolution live blackjack tables when ...
Resolved
€491
Resolved
Gudar Casino - Delayed withdrawal over 1 week
On 10th of July I requested a withdraw of 191€ and on 15th of July a withdraw of 300€. Total amount: 491€Both withdraws are still "under review ...
Resolved
Resolved
Slots of Vegas Casino - Requested withdrawal, got account closure instead
I won & requested to withdrawal $800 from Slots of Vegas in June. They sent me an email saying congratulations on your winnings but first I needed to ...