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Planet 7 Casino - Wire transfer and payout

UNRESOLVED
Complaint Info
Disputed casino Planet 7 Casino
Reason Delayed payment
Amount $ 1020
Posted on May 1, 2021

I need help getting information about my payout. The first time I submitted my withdrawal it was eventually declined because I was told I had to update my wire transfer information. I submitted the information and now I'm still waiting on my payout from April 10th.

I also haven't heard back to see if my wire information was received. I contacted the vip manager but got no response

AskGamblers
Posted on May 1, 2021

Dear @Getmbiyrich,

The AskGamblers Complaint Team is kindly asking you to update your complaint accordingly and clarify the total amount of the disputed withdrawal request/s.

Please keep in mind that, as per the AGCCS Guidelines, providing updates in a timely manner is a must.

Thanks for cooperating with the AskGamblers Complaint Team.

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