Resolved
€105
Resolved
Gorilla Casino - Payment Delay For Just 105 EUR
Hello! I deposited 50 eur to this casino, I got bonus, and i lost them all! And then I got 20 % (15 eur) cashback money, and I was lucky a bit, I won ...
Resolved
£2,100
Resolved
BGO Casino - Delaying my payout of £2100 due to "unusual pay-outs on the specific game(s)"
I won £2100 on slots and now haven't payed out and there excuse is not my fault if game was paying out wrong this is conversation I had we support ...
Unresolved
$350
Unresolved
Moneystorm Casino - Not willing to pay
Dear Team, i need your help but my English is not the best, SORRY! I start playing at the Casino Moneystorm at 2 Month ago and get a No Deposit ...
Resolved
Resolved
Crazy Vegas Casino - Casino don't pay
I won 624 euro at Crazy Vegas casino. They asked for the documentation- I promptly sent it to them. But they did not pay. They wrote me I am a high ...
Unresolved
Unresolved
Casino Sieger - NetEnt slot Devil's Delight malfunction
The Devil's Delight slots has a so-called "Soul-o-Meter", where players can collect souls over a long time during play. When the meter reaches 15 ...
Resolved
€5,000
Resolved
Vortex Casino - No news of my withdrawal and nobody on the chat anymore...
Hello I won 5000 euros on vortex casino (even more but I lost the rest of money...) as their conditions says, I proceeded to withdraw but only ...
Resolved
£175
Resolved
Vernons Casino - Allowed me to exceed my Deposit Limit
I have been a member for sometime and have a £5 monthly limit set. On the 31/01/2015 i deposited £5 and then to my surprise It allowed me to deposit ...
Resolved
$300
Resolved
Las Vegas USA Casino - Payout delayed since October 2014
I am owed $300.50 payout since October. I have gone through the full withdrawal process and proved identity upon request from their finance and ...
Resolved
$20
Resolved
Casino Mate - locked account
I am really astounded by my experience with Casino Mate given the high regard it seems to have.I got an email from them about some promotion,I had ...
Unresolved
£4,650
Unresolved
Betfred Casino declined my withdrawal and took £4650 out of my £6959
Okay so I am fairly new to online casinos and saw the offer of deposit 10 get 60 to play with by betfred. I do this and gradually work my way up to £ ...
Unresolved
£10,500
Unresolved
Mr Smith Casino - Will not pay my winnings due to self-exclusion made at another casino
I joined mrsmith casino around 16th Jan, I made several deposits totaling £2361 over the period of time. I then won £10,500 and was asked to verify ...
Resolved
Resolved
Crazy Vegas Casino - Confiscated 20 000 winnings and closed my account
Hello, my name is < full name removed >, my user name is < removed > and I would like to make a complaint for Crazy Vegas Casino.The story goes like ...
Unresolved
$3,000
Unresolved
Onbling Casino - Randomly Chosen for Security Check. Really?!
We would like to inform you that your withdrawal request was not approved at this time. Your account was randomly chosen for a security check and you ...
Resolved
$40
Resolved
Club Gold Casino - Not accepted my document without any reasons
Hello! I won 40 euro from no deposit bonus. Than I made minimum deposit and uploaded copy of my passport. Today I received e-mail with this text: " ...
Resolved
€2,500
Resolved
BetVoyager Casino - Stopped payment with no reason
Betvoyager stopped payment. I played on the website BetVoyager at the beginning of January and won about 4K euros. I stopped playing , wanted to ...
Resolved
$150
Resolved
777 Dragon Casino - Withdrawal denied
I don't know why this casino have 7.7 rating but let it be. I ask for withdrawal of 150$ and after i sent all valid documents they said all is fine ...
Resolved
€75
Resolved
Rockbet Casino - 75 euros from ND bonus payment delayed
hi, about 2 months ago i took a no deposit bonus on rockbet casino and after i meet the wagering requirements i deposit 25 euro and ask for a cashout ...
Resolved
Resolved
Ruby Royal Casino - Declined Withdrawal Without Explanation
I requested payout from Ruby Royal casino a few weeks ago. Called the 844 # and a guy by the name of Jason told me payout request will be denied until ...
Resolved
$1,310
Resolved
10Bet Casino - $1310 withdrawal request not received yet, account locked with no reason stated
Hello, My name is Mukul . I love play slots online where in my country there is no land base casino. Last week I created a account with 10Bet casino, ...
Resolved
$2,000
Resolved
Slotastic Casino - Delayed Withdrawal and Terrible Support!
Since sending my pay out info on the 7th of this month, this casino has still not made correction of a simple yet major mistake on the transfer they ...
Resolved
€1,641
Resolved
Smart Live Casino - Refusing to process my withdrawal and giving me the run around with their verification process
I played at Smart Live casino on slots and tried to cash out 1641 euro and they ask to verify me before they will pay. They ask me for ID and a ...
Resolved
kr380,000
Resolved
Vera John Casino - Account blocked over a month ago
VJ closed my account with 380 000NOK for a security check over one month ago. CS informed me it was due to having a second account open. Upon being ...
Resolved
€838
Resolved
Fast Lane Casino - Very Slow at Payments
Hi, Last year i won some money at fastlane casino. It's very difficult to get this money back. They promise you to send the money. But each time ...
Resolved
$152
Resolved
Moneystorm Casino - Big delay in withdrawing
Hi, I've made withdrawal request on 2nd November, and after that I've sent my documents for verifying my account. So, my documents were accepted on ...
Resolved
£20
Resolved
Golden Riviera Casino - Took my deposit, did not give me my credits
i put a £20 ukash on which went on through ukash but the casino denied i had made a deposit it was my first time on.firstly i got told it was pending ...
Resolved
$100
Resolved
Crazy Vegas Casino - Denied free spins
Hi i downloaded the crazy vegas casino yesterday , and followed the link withthe offer 100% on first dep + 75 free spins on the games helloweens. ...
Resolved
£1,000
Resolved
Karamba Casino - Having troubles with a verification as I've used my ex's credit card used twice
Hi. When I first started depositing on karamba I used my then boyfriends card. I deposited £60 in a month. I have split with him and have used ...
Unresolved
€130
Unresolved
Always Vegas Casino is not paying me!
At first I grabbed no deposit bonus on Always Vegas (06.01.2015.) casino after which I done all wagering requirements. However, maximum amount ...