Unresolved
$25,000
Unresolved
Lucky247 Casino - Verification problem over and over again
I've sent all the Identification that is required, I don't have a valid drivers license, but have asked the support team if it was alright for me to ...
Resolved
Resolved
WinTrillions Casino - Refusing to give bonuses as promised
hello, everybody, yesterday i decided to play in the casino(20/01/2015), made an account and deposited 10 euros, after asking a few questions to the ...
Resolved
€1,642
Resolved
Casino Extra - Delayed payment for 25 days now
I’ve sign up Casino Extra and after playing trough the wager requirements of the welcome bonus, I won 1642,20€. I’ve sent the documents ...
Resolved
€920
Resolved
Fast Lane Casino - My withdrawal requests takes forever!
Hi, Last year November i made a deposit at Fastlane Casino. With 5 euro's bets on videoslots i managed to win a decent amount of money. Eventually ...
Unresolved
BTC10
Unresolved
Casino Evolution - Declined payment of winnings after unjustified accusation of terms' violation
I am writing to express my disappointment about casino evolution.i signed up at 19/12/2014 and won 13,023 Bitcoins after playing video slots and ...
Resolved
Resolved
Golden Lady Casino - Refuse to give cashback bonus
I was not given my weekly cash back bonus. This is the 3rd incident. The excuse this week was "the manager was off for 2 days." I feel that's ...
Resolved
Resolved
ExclusiveBet Casino - Just keeps telling me they will pay but they never do
They have not paid me. I have verified and attempted to cash out and they have not paid for 2 months now. I asked live chat why they didn't pay yet ...
Unresolved
$1,500
Unresolved
Onbling Casino - Holding Withdrawal For So Call Review
I withdrew a total of $1,100.00 on the above casino on 1/1/15, and the 10 days for review was up on 1/15/15, I went online to the casino and found out ...
Unresolved
€150
Unresolved
Tropicana Gold Casino - 150 Euro Not Paid & Ignored
I had the E130 no deposit bonus, and I successfully played it through the WR. I had funds of over E2,000 but the max withdrawal was E150 which was ...
Resolved
$2,350
Resolved
Gossip Slots Casino - Troubles with a Bank Wire Transfer
I am sorry for having to post this here, but It seems I can get nowhere with the casino reps. On 12/24 i cashed out 2350. After initiating the ...
Unresolved
£1,300
Unresolved
Lucky247 Casino - They closed my account and took my money with no explanation
Hi I have very bad experience with lucky247 casino, About 3 months ago I registered here to play some games and was lucky and won 1300 GBP, everything ...
Resolved
$250
Resolved
Rockbet Casino - Refusing to pay full winnings, delaying the approved ones
I won $600 and they took out my bonus which if fine leaving me $521. I see in my account they approved a wire transfer but for only $250 and my other ...
Resolved
Resolved
BigBang Casino - Ignoring all attempts to have my account with them closed
hi I have tried to close my account with bigbang casino for months now , I have e.mailed them , I have to spoke to live chat to get account closed I ...
Resolved
Resolved
Eypobet Casino - Made a withdrawal about a month ago, but still no sign of the money.
I made a withdrawal after completing a bonus which was offered to me via email. I´ve reached out to eypobet on the 30th of december followed by an ...
Resolved
€160
Resolved
Guts Casino - Missing funds due to some software glitch
hi askgamblers i have a complaint about guts casino i was playing a game called GEMIX for around 4-5 hours and got my ballance up to 388 when i got a ...
Unresolved
£10,000
Unresolved
Paddy Power Casino - Refusing to pay my winnings based on 'business grounds' with no further explanation
I deposited £300 on 8 December and won almost £10k on this casino. I was asked to send several documents to verify my identity which I did. I then ...
Resolved
£1,250
Resolved
Casino Cruise - Not honoring on responsible gaming policy
Dear Ask gamblers, I am looking for some assistance. Firstly let me explain that I have a gambling problem that I am trying to seek help for ...
Unresolved
$660
Unresolved
Grand Parker Casino - Not paying my $ 660 for half a year now!
Hello, I deposited in the casino with a bonus and met the wagering. Documents were approved and i made a withdrawal on June 25th 2014! They keep ...
Unresolved
€50
Unresolved
Spartan Slots Casino - Withdrawal issues
After wagering a bonus given by mail I tryed to request a payout of the given sum 50 euro, which is what the rules says about bonus wagering and ...
Unresolved
Unresolved
Bet365 Casino - Casino closed my account without any explanation!!!!
bet365 close my account without telling me why, along with many many request call backs and emails they just ignore me and treat me like garbage ...
Resolved
€4,193
Resolved
Cosmik Casino - No pay, No response
I've played at Cosmik casino off and on for years, and have previously had a few withdrawals that were paid without a problem. However, on 29 June I ...
Resolved
$100
Resolved
Casino Sieger - Bonus not given, outdated mobile casino software
Hello. I was fooling around this site reading earlier posts and seeing some of my good ole screen shots from the good ole gaming days and somehow I ...
Unresolved
€425
Unresolved
Eurofortune Casino - Does not process my withdrawal 425 euro
Hello, On 06/11/2014 I requested a withdrawal of 425 euro. Until now money didn't arrive. At the address to support - ask inquiries to write on ...
Resolved
€500
Resolved
Slotobank Casino - Confiscated 500 euro with no reason, terrible support
I am here to present my problem with Slotobank casino a OddsMatrix white-label solution. My story started when I saw a banner with Slotobank casino ...
Resolved
Resolved
Buzz Slots Casino- Giving me the run around for their Free Spins offer
Buzz casino, this casino whith the free spins, didnt gave free spins because they have problems for now. I ve made yesterday (30-12-2014)a deposit of ...
Unresolved
€95
Unresolved
Bet365 Casino - Declined Payment after Fulfilling Wager Requirements without (!) Reason
Hello - yesterday I made a withdrawal at bet365 (Bookie and Casino) After fullfilling my wager Requirements, i wanted to withdraw 195,75 Euro. I ...
Resolved
Resolved
Jollyseven Casino - Not honoring its own promotion
Hello. Firstly I will say that I do not want to write a bad tone about the casino. But there is a small piece of wickedness in relation to the players ...
Unresolved
Unresolved
Lucky247 Casino - Unjustified confiscation of funds
Basically played a few games of slots games,had a reasonable win over maybe a week or so then tried to withdraw some of the winnings.was asked by the ...