Unresolved
€21,000
Unresolved
GrandRio Casino - 21000€ withdrawals not processed after 10 days
Grand Rio has not processed any of my withdrawals now in 9 days. I deposited 2000 euros to this casino and I got out 1600 euros. At this point I had ...
Resolved
€20
Resolved
Mr Green Casino - Allowed registrations from restricted country, stalling eposit refund
In 2014 I checked in to Mr Green casino. I think I never deposit. On Tuesday I get an email with a bonus and decided to deposit 20 euros. After ...
Resolved
$1,465
Resolved
Planet 7 Casino - Delayed payment!
I did a withdrawal on June 7th and waited the 20 days. Nothing happened so I called then had to get a hold of a lady that does the payments, she ...
Resolved
$964
Resolved
Palace of Chance Casino - Still waiting my payment 964 after weeks
i request withdrawal on june 23 that was approved on june 7/1/2016 $964 ,they aways have just excuses no one there actually willing to help. i keep ...
Unresolved
£3,032
Unresolved
Smart Live Gaming Casino - Withdrawal Delay
I submitted a withdrawal of £3032 on 12/6/16. This was from a deposit with a bonus. I subsequently passed both document and telephone verification ...
Resolved
£100
Resolved
CasinoLuck - Delayed withdrawal
I requested a withdrawal of £100 on 9th July and have not received it yet. I have contacted the casino several times, and have been told that there ...
Resolved
£200
Resolved
CasinoLuck - Payment delayed for over two weeks
I made a withdraw of £200 on the 09/07/2016 and still waiting for the money to be deposit into my account . after many e-mails the keep saying the ...
Resolved
$1,500
Resolved
Raging Bull Casino - Failure to pay out
I made a deposit in early June .I played with a bonus and fullfilled my part of the bonus by reaching the wagering requirement.I was up on the casino ...
Resolved
R2,500
Resolved
Anna Casino - Stalling Payment
I have asked for a withdrawl and they first said it has been paid 11/7/2016 and then they said I must send them a statement which I did.. There after ...
Resolved
$1,545
Resolved
Cool Cat Casino - Delayed payment with date of payout postponed
I requested a payout on 6/12/16. My documents were sent and verified and accepted.the following are 2 of 10 emails i have sent to support@coolcat ,and ...
Resolved
€150
Resolved
LeoVegas Casino - Took all the deposited money as penalty?!
I played on LeoVegas 2012 and closed my account for gambling problems (thats what I have been told by LeoVegas). I did not remember this casino when ...
Resolved
$1,104
Resolved
Ruby Slots Casino - Delayed payment of $1104.55 for a month!
I won and withdrew $1,104.55 around a month ago, I've patiently waited through their lengthy time frames for withdrawals and now that time is up. ...
Resolved
RM91,100
Resolved
Betcart Casino - Their system said 91100MYR is processed, but never got that money
I have been a player in the casino for long time and gambled on a monthly basis.I never had any big winnings but kept the faith and gambled.but I ...
Unresolved
$903
Unresolved
Ruby Fortune Casino - Withdrawal of 903$ declined, asked to notarized documents, again
I had made a small deposit of 50 $( I received a bonus for this and did not go over their max bet rule) in April on their casino and I won 903 $. Days ...
Unresolved
£3,000
Unresolved
Panther Casino - I am owed £3,000, but no one would contact me
I submitted 2 requests for a withdrawal, both for £1500, so £3000 in total. A couple of days after my withdrawal request I got banned from the ...
Resolved
$245
Resolved
Kudos Casino - Where is my payment?
On 7/16/2016 my bankwire was approved by Kudos casino for the amount of 245.00. i won with my kudos credit i earned from my previous deposit. Ive been ...
Resolved
$560
Resolved
Planet 7 Casino - Excuses & Delays on Payment, Again!
I Truly thought , that with my 1st withdrawal taking Soo long was because of Documents & Verification . All that is done & I got the Check Finally , ...
Unresolved
$50
Unresolved
WinTingo Casino - Unable to solve an issue for over a week
after joining the casino there was an isue .I deposited 50$ recived 50$ bonus . when i went to play the slots i kept getting an error message [casino ...
Unresolved
€5,098
Unresolved
Smart Live Gaming Casino - Delayed withdrawals
Hello, Had used smartlivegaming.com (https://secure.gamblingcommission.gov.uk/gccustomweb/PublicRegister/PRAccountDetails.aspx?accountNo=2715) ...
Resolved
£100
Resolved
CasinoLuck - Payment delayed for nearly 1 month, poor support communication
So it's been nearly 1 month since I made a withdrawl. I've contacted them every day and they have replied to about 20% of my emails! £100 is a lot of ...
Unresolved
£220
Unresolved
Smart Live Gaming Casino - Delayed withdrawal
I have £220 in my smart live gaming account from sports. I requested a withdrawal on 05/07/16. Since then, the amount has shown as pending for over 2 ...
Resolved
Resolved
Planet 7 Casino - Spamming With Promotion Texts
I keep getting text messages probably 10 times a week and it is very very irritating. I am amazed that it does not have the STOP function implemented ...
Resolved
£3,400
Resolved
CasinoLuck - Withdrawal problem
I have been waiting 21 days for my £2500 and £900 and have been told that there is a problem with the payment provider I have been trying for the ...
Resolved
$3,000
Resolved
CrazyWinners Casino - Closed my account and confiscated legit winnings with no proof attached!
I am not happy at all. I made a deposit to crazy winners and had a win, I was told I would recieve $3000 from three different representative, three ...
Resolved
$600
Resolved
Royal Ace Casino - Withdrawal check delayed
On Wednesday, June 8, 2016, I made a $600.00 withdrawal request from my Royal Ace account. It was acknowledged as having been received via email by ...
Unresolved
£5,331
Unresolved
Smart Live Gaming Casino - Payment from 15th April still unpaid!
I won and withdrew a balance of £5330.95 on the 15th of April. They refused to verify my identity using my provisional driving licence (which is an ...
Unresolved
£13,855
Unresolved
Smart Live Gaming Casino - Paid £1923.60 of £6923.6, then indefinitely holding on to the remaining £5000, and a further £8855
On 20/06 Smart Live paid me the first installment of my winnings. However then suddenly decided they needed to review the activity on my account when ...
Rejected
£400
Rejected
Casino Cruise - Refusing to pay or refund my deposits
I opened an account with CasinoCruise recently. I deposite £400, played for a while, won £1,500 and submitted a withdrawal request. 5 hours later I ...