Delaying payment
Hello, I registered in MrRingo, made several bets and required a withdrawal. However my withdrawal was sent back because my documents havent been reviewed yet. So I waited a few days, and my documents were approved. In the terms of MrRingo, payments are processed within 72 hours after the documents were approved. Well, more than 168 hours passed and I still dont receive the money. When I join live chat, they say..."the withdrawal wil be processed shorly" but..
(I have 2 chat transcripts sent to my e-mail)
According to me this is not a professional attitude. Also all my email are ignored and I have no answer. What should I do? Thank you!
(I have 2 chat transcripts sent to my e-mail)
According to me this is not a professional attitude. Also all my email are ignored and I have no answer. What should I do? Thank you!
Mr Ringo Casino Complaint Stats
Resolved
47 / 83
Avg. Amount
$1,491
Avg. Complaint Duration
9 days
Avg. Response Time
3 days
Mr Ringo Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 44 out of 79 complaints in this category have been resolved.
This operator's average complaint duration is 9 days, while the average duration across all operators is 8 days.