Resolved
Resolved
Touch Lucky Casino - £1150 kept by casino with no valid reason
I opened an account with Touch Lucky Casino on Wednesday and the account opened fine, I deposited and recieved my bonus fine. I played through the ...
Unresolved
$4,500
Unresolved
Silver Oak Casino - Unjustified Refusal to pay
I hit a jackpot of 17k+ and continued playing with total winnings over 23K. I continued to play and lost down to 4500.19. The required documentation ...
Rejected
Rejected
Golden Riviera Casino - Slow withdrawal
Dear Askgamblers, I have a complaint about Golden Riviera Casino, concerning there withdrawal's methods. I wanted to make a withdrawal on last ...
Resolved
£60
Resolved
LadyLuck's Casino - Closed account and avoided contact
My husband self excluded on his account, I then logged into mine to find it blocked I emailed ladylucks who emailed me telling me they would get back ...
Resolved
$5,000
Resolved
Planet 7 Casino - Withdrawal Issues, No Payments
I have 4 withdrawals that total over $5000.00 and planet 7 will not pay them. I recieved approval emails in mid December. It's now late February and I ...
Resolved
Resolved
Virtual Casino - Ridiculous customer treatment and payout time frames
I submitted my withdrawal request On 02/18/2016. I had my documents submitted by a manager on 02/22/16 for same day verification. I was told it would ...
Resolved
Resolved
Gossip Slots Casino - Refusing to credit my Saturday free spins
I deposited 54 dollars with gossip using coupon code sat50, like I do every week for months. my free spins wouldn't load. I contact support through ...
Unresolved
$19,000
Unresolved
Do not play at Atlantis Gold Casino unless you want to wait for over 2-3 months for payments!
This is my second complaint regarding this casino. I won 25,000 back in July. Since then I have only received 1 payment! The second payment was ...
Rejected
Rejected
Rizk Casino - Horrible Customer Support
I started off joining this casino as a BETA tester, and felt that everything fullfilled my expectations and actually more than that. I ended up ...
Resolved
руб.8,000
Resolved
CrystalCasino - Waiting for 2 weeks to be paid
account detail: Username - Nanolitr63 confirmed maillogin - *************@rambler.ru Site - https://crystalcasino.com/ Usual proceeding ...
Resolved
€1,000
Resolved
Llama Casino - Account frozen, support not answering why after more than 2 weeks
I opened account 2 weeks ago Used 100% promotion by depositing 150 euros with neteller.After playing couple of hours I wan more than 1000 euros and ...
Resolved
$3,455
Resolved
Planet 7 Casino - 38 Days after my withdrawal was approved I am still waiting to be paid!
I had two withdrawals that were approved in January. One was approved on January 8th in the amount of $1592 and the other withdrawal was approved ...
Resolved
$3,600
Resolved
Casumo Casino - Closed my account upon requesting $3600 withdrawal, refused any explanation
I opened casumo account November 2, 2015. I played jacks or better, ponton and used freespins on slots. I made 6 deposits and I never won a lot except ...
Resolved
kr4,500
Resolved
Slotobank Casino - My withdrawal is just getting rolled-back without reason
I've been trying to get a withdrawl for 4500Swedish Kronor. Every time I try, I get the money Rolledback into my account without any real explanation ...
Unresolved
Unresolved
Monte Carlo Casino - Loyalty Points Not Credited
I made dozens of deposits between the 29th of February and the 9th March and played through thousands of dollars. I have not received 1 cercle vip ...
Unresolved
£2,600
Unresolved
Eurogrand Casino - William Hill Group not honoring its own Self Exclusion Policy
hi there i have a complaint about eurogrand casino. i have been self excluded from williamhill group on 24/06/2012. for 5 years, that means i cant ...
Resolved
$200
Resolved
Royal Vegas Casino - Poor Customer Support, Slow Withdrawal, Misleading Information!
I never have any issues depositing into my account on royal Vegas using my visa debit from my bank. I've never really won anything worth cashing out ...
Resolved
Resolved
Trada Casino - Bonus not credited due to mysterious system failure?
So last week trada promotion was if you deposit between these days using the code . 24 hrs after promotion ends mystery bonus will credit betweens $25 ...
Resolved
$200
Resolved
Royal Ace Casino - Here we go again, stalling payment for ages!
this is not my first rodeo with this casino. i was approved for a withdrawl of 200.00 on feb 4th. just called and chatted with cassie who is in the ...
Unresolved
€1,177
Unresolved
Fastlane Casino - Slow Payments, Unresponsive support, No Live Chat
Dear Michael, We just wanted to let you know that your withdrawal of 1,177.75 from Fast Lane Betting has been received and is being processed. ...
Resolved
$1,142
Resolved
Planet 7 Casino - Waiting for over 9 weeks to be paid
On Jan 7th I requested a withdrawal of $1,142.00. There were no promotions or bonuses used. I was told it was eligible for the withdrawal. According ...
Resolved
$3,467
Resolved
Planet 7 Casino - Delayed Payments
My first experience with planet 7's withdraw process took months to finally receive payment. The request kept being denied due to documentation. I had ...
Resolved
$100
Resolved
Planet 7 Casino - Non-payment, stalling tactics
In November I won a bunch of money and when I tried to withdraw it, the casino said I had to play more because I had used a bonus chip (which I hadn't ...
Unresolved
€1,004
Unresolved
FashionTV Casino - Payment being delayed for 3 months
I made a withdrawl request on 03th of decembe 2105 for ve yet gotten any money. I have contacted the support everyday NOTHING happens. Dont ever put ...
Resolved
$2,240
Resolved
Planet 7 Casino - Approved withdrawal been delayed for well over a month
Been playing this casino for 4 months before they blocked my account while i still have an approved winning unpaid. Yes, i received payments from ...
Unresolved
€3,000
Unresolved
Mermaid's Palace - No payment after 2 months
I have win 9000 euros in Monarchs Casino and received 6000 euros.Monarchs is now disappeared and accounts are the same with Mermaids or Treasure ...
Resolved
Resolved
Slots of Vegas Casino - Delayed payment on Slots of Vegas Casino
I recently made a withdrawal on Slots of Vegas and it was approved on 4th Feb it's now the 27th Feb and 18 business days have passed. I log on every ...
Resolved
$700
Resolved
Royal Ace Casino - Account Closed / No Response / Confiscated winnings
Deposited money from my account. Won $700. Made a withdrawal request then was locked out of my account. Have had no correspondence back other than ...