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22bet Casino

Our Rating CasinoRank
8.9/10
CasinoRank
Player Rating 415 reviews
8.7/10
415 reviews
Complaint Response 258 complaints
2 days avg. 258 complaints

AskGamblers Quick Overview

Editor's View

At first glance, 22bet Casino's interface comes off as visually messy, with strong casino-related imagery. This is due to the multitude of games and a section dedicated to sports betting. However, you quickly get used to the interface and have no problems finding essential functions and sections.

Accounts can be created through social networks, which is a plus as it makes registration more straightforward for most players. Likewise, you can log in to 22bet on any device, including your cell phone or tablet.

What we like
  • Live chat 24/7
  • Extensive selection of 4,000+ games
What we don’t like
  • Few responsible gambling tools
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


22bet Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://22bet.com
Established
2017
Licences
Curacao Gaming Control Board, Kahnawake Gaming Commission, The National Lottery Regulatory Commission of Nigeria, General Inspectorate of Games of Mozambique, Betting Control and Licensing Board of Kenya
Affiliate Program
Languages
Albanian, Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, German, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Norwegian, Polish, Portuguese, Serbian, Spanish, Thai, Vietnamese, French, Greek, Russian, Turkish, Austrian German, Georgian, Macedonian, Kazakh, Taiwanese, Azerbaijani, Arabic, Ukrainian, Icelandic, Romanian, Slovak, Armenian, Catalan, Uzbek
Casino Type
Instant Play, Mobile, Sports, Crypto Casino, Live Casino
Social Platforms
Telegram, Instagram, X

General Information About 22bet Casino

22bet is a well-known online casino brand that carries the Curacao licence and offers sports betting and online casino games to global audiences. It has a long history in the iGaming world and attracts a lot of attention with its extensive range of games and generous offerings from different software providers.

It boasts an impressive number of interface languages, and its representatives are attentive and responsive when it comes to interacting with players and trying to resolve issues without taking a long time.

If you are interested in what 22bet Casino can offer a player, you are on the right page. Our 22bet review contains all the crucial details about available games, payouts and responsible gaming.

StallCation

Complaints

Read the complaints other players have left for 22bet Casino. Learn more about complaints.

Show all complaints
Unexpected problem with Wallet ID
1. Introduction and Background
I am filing this formal complaint against 22Bet Casino regarding the unjustified freezing of my funds and an impassable verification process. I registered my account on February 22, 2026. From the outset, I explicitly waived all welcome bonuses to ensure my play remained unrestricted by wagering requirements—a fact confirmed by the casino’s support team (see attached transcripts).

2. Account Activity and Initial Compliance
During my initial period of play, just only on a Live Roulette, I maintained a positive balance and successfully executed two withdrawals to my original source of funds. No problems at all . At that stage, the casino’s support was responsive, and no compliance issues were raised.

My current balance stands at approximately $1,000 USD.

3. The Verification Deadlock (KYC/AML)
The issue arose when I attempted to access my account to continue playing and found it restricted. I was requested to undergo an additional KYC process, including the submission of identity documents and selfies, all of which were provided promptly.
However, the Security Team has since entered a repetitive and logically flawed cycle, requesting the following:

"Provide us with the screenshots from the site or app where Crypto currency deposits were bought."

4. Technical and Legal Arguments
I have repeatedly clarified to 22Bet Security that the source of funds is a non-custodial "Trust Wallet".
• Nature of the Wallet: These wallets are decentralized and anonymous by design; they do not hold personal data.
• Source of Funds: The crypto assets were purchased with cash at a physical point of sale, not through a centralized exchange (CEX) or website. Therefore, the requested "purchase screenshot" is a physical and technical impossibility.
• Evidence Provided: I have submitted the full blockchain traceability (Transaction IDs) proving the funds originated from my wallet.
• Arbitrary Rejection: The casino summarily dismissed this evidence, stating: "Screenshots from the etherscan website are not accepted for verification."

5. Grounds for Complaint
The casino's refusal to accept blockchain evidence—the only objective proof for cryptocurrency—while demanding non-existent documentation from a decentralized wallet, constitutes a procedural deadlock.
Furthermore, 22Bet does not explicitly state that users are prohibited from using non-custodial wallets (like Trust Wallet), nor did they flag this during the initial deposits and withdrawals.

6. Desired Resolution
I request the assistance of AskGamblers to mediate the following:

1. Restoration of Access: Immediate access to my legitimate funds ($1,000 USD).

2. Verification Completion: Recognition of the blockchain traceability provided as valid proof of ownership, given the decentralized nature of the wallet.

3. Account Normalization: The right to continue playing without further discriminatory questioning regarding my choice of a standard, legitimate crypto wallet.
cart-pointer
64h left
$1000
Don't want to pay my withdrawal at verificated account
Hello, my name is Tsvetelina, account number 1455589055. I had registered at 22bet at 13.11.2025. At the same day, i won 24 000 BGN. I had requested withdrawal, they want from me selfie with id and conversation, just selfie and ID card. I provided them everything in 1 hr. The next day, they wanted from me document for a LACK OF GAMBLING ADDICTION. For first time i see that requirement. I provided them with that document from medical specialist. Waited 4 days to check it the document was half page , and after that they told me my account is verificated. At 17.11.2025 11:38, i made 6 requests for withdrawals of 6x 3 900 BGN via Sepa Transfer , and they were in status Approved . After that , till now, the money are not transfered and completed and the status wasnt changed. I contact with the support every day till now and please them to check what happens, because usually the sepa transfers goes in 24 hrs. They told me that everything is OK, just need to wait maximum 5 days. At friday 21.11.2025 i asked them what happens, they told me that the term is 7 days, not 5 days ... Nevermind. I please them to open some case, because it is not normal to wait so much, and after that they told me that they opened a case for their financial department and to contact them 12 hrs later. I contacted them at every 12 hrs, but they told me that there is no any answer, till now, still dont have an answer. Today i start to emailing, chatting and seraching contact to all of their departments, they just do nothing, only tell me to wait wait wait. These money are a lot of money for me, i dont know what to do, for first time i see such a manners. They are rude, they dont answer me or if they answer me they do it with ready answers, that dont correspond with my question. I am worried, i am stressed about this case, dont know what to do - feeling robbed, scammed, feeling like a begger because i just want to withdrawal my money.
staus Resolved
лв.24000
Unpaid withdrawal of 15300 USDT or 13550EUR because 22Bet asking for new deposit

Hello,


I am filing a complaint against 22Bet regarding an unpaid withdrawal of 15300 USDT or 13550EUR.

• Account email/ID: [email protected] / 1225988603

• Deposits made via BinancePay:

1. €100.07 - 117.57 USDT

2. €349.98 - 411.08 USDT

3. €349.98 - 411.08 USDT

4. €939.95 - 1104.04 USDT

5. €1,680.40 - 1973.18 USDT

6. €1,680.21 - 1973.18 USDT

7. €4,200.52 - 4932.94 USDT


All deposits were made directly via BinancePay, therefore there is no blockchain TXID. Instead, I provide the official BinancePay Order IDs and Merchant References, together with screenshots from my Binance account.


After building a balance, I requested a withdrawal of 13550EUR or 15300 USDT via TRON (TRC20). The withdrawal attempts were repeatedly rejected, and when I contacted support, he was told that I must first make a new deposit and place bets before they would release my funds.


This is an unfair and unacceptable condition. A withdrawal must not be tied to making additional deposits. I have already deposited significant amounts and provided all verification documents.


To support my complaint, I am attaching:

1. BinancePay deposit screenshots (Order ID + Merchant Ref).

2. Screenshots of rejected withdrawal attempts.

3. Chat transcripts with 22Bet support where they demand a new deposit before allowing withdrawal.


I kindly request AskGamblers to intervene and ensure that my rightful withdrawal of 13550EUR or 15300USDT is processed.


Thank you for your support.


Best regards,


staus Resolved
€13550

Complaint Statistics

Resolved 212
Avg. Amount $ 2,192
Avg. Complaint Duration 6 days
Avg. Response Time 2 days

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Player rating
8.7/10 415 reviews

Top reviews from our players

When I asked support about a wagering requirement detail. The first response felt like a template message. After a follow-up question, the explanation became clearer. The agent remained polite throughout the conversation. The issue was resolved in the end. Support works, just not instantly.

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22bet Casino News

Read all news about 22bet Casino, check for updates and stay tuned for exclusive bonuses.

AskGamblers Stamps Its Seal: 22bet Casino Is Now Certified
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