- Home to leading software providers
- 24 hour withdrawals once processed
- Live chat and phone support available 24/7
- Mobile friendly design
- Somewhat limited number of payment options
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Parimatch Casino Details
Here you can find all the specific details about this casino.
- General
- Payments
- Games
- Responsible Gambling
- Customer Support
Parimatch Casino is an online casino where members will be able to enjoy games from several software providers that include Microgaming, Fugaso, Play’n GO and EGT. There are games that include video slots and table games and players will also be able to try numerous sports games or play in the live casino. The site can be accessed instantly through a web or mobile browser. Parimatch Casino is licensed and regulated by the Government of Curacao.
Restricted Countries and Territories
Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. These countries include the United States of America, Italy, Netherlands and Switzerland. For an exhaustive list of restricted countries, please see ‘more casino details’ for the full list of restricted countries and territories.
Mobile Gaming
The casino can even be played on the go through a mobile device such as a smartphone or tablet device. There’s no app for the mobile casino, players can simply open their compatible mobile browsers where they’ll have instant access to most of the casino's games. Players can register on either the web version or mobile version using the same details.
Security and Fairness
When it comes to security the casino utilizes the encryption technology to ensure that sensitive data is transferred securely over the Internet to the casino's secure server, which is protected by the latest firewall.
As for fairness players can enjoy peace of mind. All gaming outcomes are initiated by a Random Number Generator to ensure fair and unbiased results.
- E-Wallets 0-24 hours
- Bank Transfers 3-7 days
- Card Payments 0-72 hours
- Weekend Cashouts No
- Progressive Jackpot Wins None
Virtual Games
There are loads of games to choose from at the casino and they happen to include a neat selection of video slots. Providers can easily be found within the games lobby, but there's just far too many for us to mention. Players can select their favourites providers if they wish which can certainly make it easier to find the games they want to play. And, since there is so much choice here, players may also find the search tool handy. Titles include the Book of Dead Slot, Immortal Romance Slot, Vikings Go Berzerk Slot and Mega Moolah Slot.
There are many table games that are available here as well that include variations of blackjack, roulette and poker. Players can pick betting limits that best suit their budgets and there is enough variety here to cater for any kind of table gamer.
The casino features a solid collection of video poker games too. There are loads to pick from with many of the games available in multi-hand versions ranging from one hand to 100 hands. They include games like Double Bonus Poker and Tens or Better Poker.
Live Casino
Players can also feel the atmosphere of a real casino when they play the games that are available in the live dealer lounge. Games here are hosted by the likes of Evolution Gaming and are all hosted by real-life dealers which can be both male and female. Games include Live Monopoly, Live Baccarat and Live Deal or No Deal.
Support
Anyone who needs help and assistance can contact the casino's customer support team. One of the quickest ways to get help is by using their live chat facility. However, players who need further assistance can email the casino or submit their queries via phone.
Complaints
Read the complaints other players have left for Parimatch Casino. Learn more about complaints.
Complaint Statistics
Review this casino
Share your thoughts with other playersTop reviews from our players
Parimatch India – turning KYC into a money-freezing process.
I registered on 31st July, everything was fine in the beginning – deposits worked, games were smooth, and winnings were coming in. But the moment my balance crossed 300,000 INR, my account suddenly got “paused” for KYC verification.
No problem, I thought. I submitted all the required documents and even received confirmation that my KYC was successfully approved.
Then the real trouble started.
They began asking again and again for bank statements and wallet screenshots used for my deposits. I sent everything perfectly as per their requirements. But every single time I got the same kind of reply – just slightly reworded versions of the same message:
“We send our warmest greetings… Please provide screenshots… We hope you have a wonderful day and luck with your bets!”
It’s not a joke – the same email content for more than a month now. I have sent around 20 emails to their support, but nothing has changed. The live chat is useless too – a few polite lines, then they switch you to a bot.
Feels like they are just delaying things to avoid releasing the funds. No clear answers, no proper communication, no resolution.
If anyone here is thinking about playing on Parimatch India, please don’t do it. It’s not a casino – it’s a bureaucratic nightmare. Once you start winning real money, your account just gets “temporarily suspended” – which probably means forever.
Dear player, Thank you for sharing your feedback, and we are sorry to hear about your experience. To assist you properly and review all details regarding your verification and account status, we kindly ask you to provide your User ID. This will allow us to check all actions on the account, confirm the status of your documents, and provide a clear and final resolution as quickly as possible. Please share your User ID here, and we will immediately escalate your case to the appropriate department for priority handling. Thank you for your patience - we are committed to resolving this matter.
This casino is a complete scam. I tried to realize a withdrawal and they were three weeks to verify my account. Now I am waiting for my entire balance to be returned ($431) and they haven't answered my emails for 4 days. They are waiting for me to get tired so they don't pay me but they won't make it.
I appreciate the high degree of security and privacy that Indian Parimatch provides. My personal details and financial transactions are always protected, which makes me feel confident and secure about betting on sports.
I've been betting here for a few months now and I really enjoy the experience of using this platform. I get regular updates on new promotions and bets, which allows me to stay up to date and make more money.
I would recommend this site to anyone looking for a reliable sports betting partner. The site is user friendly and easy to navigate, allowing you to quickly find the bets you want and place them. It also provides excellent customer support who are always ready to help with any questions or problems.
I like that parimatch offers lots of bonuses and promotions for their customers. I have received a first deposit bonus and free bets for participating in competitions and promotions. This really helps me increase my chances of success and making more money.
A great platform for betting on sporting events. Here I can find a wide range of sports and plenty of bets on each event. I often bet on football and basketball and this bookmaker always offers great odds and earning opportunities.
Thank you for the quality service, responsive and fast support and a convenient mobile application that is not inferior in functionality. I am very happy that when I feel tired after work, I can relax by watching my favorite team and betting on it, comfortably, without unnecessary worries.
I liked the simplicity of the interface and functionality, which allow you to place a bet quickly and conveniently. The bookmaker also offers various bonuses and promotions, which makes betting even more attractive. I believe that this is a very good option for those who are looking for a convenient and reliable bookmaker for sports betting.
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I am a Level 17 VIP player on Parimatch Casino, and honestly, this has been one of the most disappointing experiences I have had with any online platform.
My deposits have been missing for 14 days now. Fourteen days. As a VIP player, I expected priority support and quick resolution. Instead, I have received nothing but automated replies on live chat and email. It does not feel like there is any real human support behind the system. Every response sounds robotic and repetitive, with no actual solution.
The so-called VIP program has also been extremely underwhelming. Being Level 17 should mean something. Instead, there are no meaningful rewards, no real assistance, and no sense that loyal players are valued. It feels like the VIP label is just a marketing tactic rather than a genuine benefit.
When money is involved, delays and silence are unacceptable. As a long-term and high-level player, I expected professionalism and accountability. What I experienced instead was frustration, confusion, and a complete lack of real support.
Very disappointing.
Very disappointing experience, especially for a long-term, high-level player. What’s the point of a VIP program if there is no priority support, no proper communication, and no actual rewards? The so-called VIP benefits feel meaningless. There’s no transparency, no urgency, and no accountability.