Reviews

Parimatch Casino

Parimatch Casino
Welcome Bonus

150% up to 7500 BRL, Welcome Bonus

Our Rating CasinoRank
2/10
CasinoRank
Player Rating 129 reviews
8.6/10
129 reviews
Complaint Response 408 complaints
2 days avg. 408 complaints
What we like
  • Home to leading software providers
  • 24 hour withdrawals once processed
  • Live chat and phone support available 24/7
  • Mobile friendly design
What we don’t like
  • Somewhat limited number of payment options
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Parimatch Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Established
2019
Licences
Curaçao Gaming Authority
Affiliate Program
Languages
English, French, Russian, Ukrainian, Hindi
Casino Type
Instant Play, Mobile, Sports, Crypto Casino

Parimatch Casino is an online casino where members will be able to enjoy games from several software providers that include Microgaming, Fugaso, Play’n GO and EGT. There are games that include video slots and table games and players will also be able to try numerous sports games or play in the live casino. The site can be accessed instantly through a web or mobile browser. Parimatch Casino is licensed and regulated by the Government of Curacao.

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. These countries include the United States of America, Italy, Netherlands and Switzerland. For an exhaustive list of restricted countries, please see ‘more casino details’ for the full list of restricted countries and territories.

Mobile Gaming

The casino can even be played on the go through a mobile device such as a smartphone or tablet device. There’s no app for the mobile casino, players can simply open their compatible mobile browsers where they’ll have instant access to most of the casino's games. Players can register on either the web version or mobile version using the same details.

Security and Fairness

When it comes to security the casino utilizes the encryption technology to ensure that sensitive data is transferred securely over the Internet to the casino's secure server, which is protected by the latest firewall.

As for fairness players can enjoy peace of mind. All gaming outcomes are initiated by a Random Number Generator to ensure fair and unbiased results.

Support

Anyone who needs help and assistance can contact the casino's customer support team. One of the quickest ways to get help is by using their live chat facility. However, players who need further assistance can email the casino or submit their queries via phone.

Virtual Games

There are loads of games to choose from at the casino and they happen to include a neat selection of video slots. Providers can easily be found within the games lobby, but there's just far too many for us to mention. Players can select their favourites providers if they wish which can certainly make it easier to find the games they want to play. And, since there is so much choice here, players may also find the search tool handy. Titles include the Book of Dead Slot, Immortal Romance Slot, Vikings Go Berzerk Slot and Mega Moolah Slot.

There are many table games that are available here as well that include variations of blackjack, roulette and poker. Players can pick betting limits that best suit their budgets and there is enough variety here to cater for any kind of table gamer.

The casino features a solid collection of video poker games too. There are loads to pick from with many of the games available in multi-hand versions ranging from one hand to 100 hands. They include games like Double Bonus Poker and Tens or Better Poker.

Live Casino

Players can also feel the atmosphere of a real casino when they play the games that are available in the live dealer lounge. Games here are hosted by the likes of Evolution Gaming and are all hosted by real-life dealers which can be both male and female. Games include Live Monopoly, Live Baccarat and Live Deal or No Deal.

Irena Ducic
Written by Irena Ducic Senior Content Specialist
250 Casino Reviews

Irena is a content specialist with a background in philology and Scandinavian studies. With more than three years of experience in the industry, she focuses on both casino and sports betting content. Even though sports are her passion, which is why you can read her texts about the World Cup and other sports competitions, she also doesn't shy away from sharing a piece of her mind about the casino industry.

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Parimatch Casino Bonuses

Check out other Parimatch Casino bonuses and pick the one that best suits your preferences.

Discover all bonuses
Welcome Bonus
150% up to 105000 INR
Minimum Deposit 350 INR
Wagering Requirements 30xb
Bonus Percentage 150%
Welcome Bonus
150% up to $1500
Minimum Deposit $20
Wagering Requirements N/A
Bonus Percentage 150%

Complaints

Read the complaints other players have left for Parimatch Casino. Learn more about complaints.

Show all complaints
Deposit is not credited by parimatch

Dear AskGamblers Complaints Team sir/mam,

I am a player of parimatch casino from past more than 1 year

My registered Player ID is 523947990.


On 25 october 2026, I made a deposit of rs 100 inr from my bank account (Account Number: 8054551592). On the platform's transaction history, this transaction is marked as "Failed".

the reund has still not been credited to my bank account. I have been waiting for many days without receiving my money.


I contacted Parimatch India Billing Support via live chat to resolve this issue. The support representative haven't heard my voice and stated that in this case please provide us their upi id without xxx . But as per RBI guidelines neither my bank nor 3rd party bank Paytm disclose the upi id by stated that due to RBI policy we can provide you receiver upi id for security reasons. Hence I provide them my bank statement but they deliberately close the chat section.

To support my claim, I have attached the proof in complaint registered with it .

My official bank account statement covering the period from 25 october 2026 up to today, showing that 1000 inr goes to parimatch payment partner kanhiya has occurred.

I have already waited for several days. I strictly request that my pending deposit of rs 1000 INR be credited to my gaming account immediately.


I kindly request the AskGamblers team to intervene and help me get my funds released directly to my gaming account.


Thank you for your assistance.



Player ID: 523947990

Status solved Resolved
₹1,000

Parimatch Casino Complaint Stats

Resolved 288 / 372
Avg. Amount $2,330
Avg. Complaint Duration 8 days
Avg. Response Time 2 days

Parimatch Casino Complaint Summary

Most user complaints about this operator fall under the Payment category.
So far, 181 out of 229 complaints in this category have been resolved.
This operator's average complaint duration is 8 days, while the average duration across all operators is 7 days.

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Player Rating
8.6/10 ● 129 reviews

AI-Generated Summary of Our Player Reviews

Players appreciate the wide selection of games and the smooth mobile interface that enhances their gaming experience. Many also find the promotions attractive and enjoy the fast withdrawals offered by the casino.

Players are frustrated with the slow payment processing and the lack of effective support when issues arise. There are also complaints about the VIP program being underwhelming and not providing the expected benefits or rewards.

Top Reviews From Our Players

I have been playing on Parimatch Casino for over 5 years now, and it has consistently been one of the finest and most trusted platforms I have ever used. The gaming experience is truly top-notch, featuring an incredible selection of games from the industry's leading software providers. The mobile interface is exceptionally smooth, fast, and user-friendly, making gaming completely seamless anytime, anywhere. Overall, my long-term journey here has been fantastic, and I highly recommend Parimatch to anyone looking for a premium gaming platform!

The website is easy to access, and the payment options are simple to use. However, I am disappointed because my ₹5000 deposit has not been credited to my account yet. I hope the support team resolves this issue quickly and improves the payment processing service.

I deposited ₹5000 through PhonePe UPI on 13 October 2026. My PhonePe transaction was successful, but the casino still shows my deposit as pending after 3 days. The money has been debited from my account, but the amount has not been credited to my casino wallet. I request that the support team investigate this transaction and resolve the issue as soon as possible.

Parimatch confiscated my entire balance of 1200 USDT, including my own deposits, citing multiple accounts. I had old accounts on the same device in the past, but I never played on them at the same time, never claimed welcome bonuses, and only used loyalty bonuses earned through turnover. I gained no advantage, yet they took everything. Their ADR (independent dispute resolution) is only available for disputes over EUR 5,000, so players with smaller amounts have no real protection. I have filed a formal complaint and am waiting for a response.

As long as it isn't subject to regulations, the promotions are attractive and withdrawals are fast. I think it was a good casino before the regulations were imposed.

After winning just a little, I was removed from the VIP program and promotions. The VIP rank I had worked to build up over more than a year became meaningless. Withdrawals also became very slow, as if it were a form of harassment.

Accumulator bonuses is the only good thing here, a vast range of sports matches is the second good thing, as usual most bookmakers provide nothing special here

You start winning, you will face numerous problems with the payment gateway. Whenever you concern with chat support, they just raised ticket, your problem will be stay Same and mail support never responds back

I am a Level 17 VIP player on Parimatch Casino, and honestly, this has been one of the most disappointing experiences I have had with any online platform.

My deposits have been missing for 14 days now. Fourteen days. As a VIP player, I expected priority support and quick resolution. Instead, I have received nothing but automated replies on live chat and email. It does not feel like there is any real human support behind the system. Every response sounds robotic and repetitive, with no actual solution.

The so-called VIP program has also been extremely underwhelming. Being Level 17 should mean something. Instead, there are no meaningful rewards, no real assistance, and no sense that loyal players are valued. It feels like the VIP label is just a marketing tactic rather than a genuine benefit.

When money is involved, delays and silence are unacceptable. As a long-term and high-level player, I expected professionalism and accountability. What I experienced instead was frustration, confusion, and a complete lack of real support.

Very disappointing.

Very disappointing experience, especially for a long-term, high-level player. What’s the point of a VIP program if there is no priority support, no proper communication, and no actual rewards? The so-called VIP benefits feel meaningless. There’s no transparency, no urgency, and no accountability.

Parimatch India – turning KYC into a money-freezing process.
I registered on 31st July, everything was fine in the beginning – deposits worked, games were smooth, and winnings were coming in. But the moment my balance crossed 300,000 INR, my account suddenly got “paused” for KYC verification.
No problem, I thought. I submitted all the required documents and even received confirmation that my KYC was successfully approved.
Then the real trouble started.
They began asking again and again for bank statements and wallet screenshots used for my deposits. I sent everything perfectly as per their requirements. But every single time I got the same kind of reply – just slightly reworded versions of the same message:
“We send our warmest greetings… Please provide screenshots… We hope you have a wonderful day and luck with your bets!”
It’s not a joke – the same email content for more than a month now. I have sent around 20 emails to their support, but nothing has changed. The live chat is useless too – a few polite lines, then they switch you to a bot.
Feels like they are just delaying things to avoid releasing the funds. No clear answers, no proper communication, no resolution.
If anyone here is thinking about playing on Parimatch India, please don’t do it. It’s not a casino – it’s a bureaucratic nightmare. Once you start winning real money, your account just gets “temporarily suspended” – which probably means forever.

Dear player, Thank you for sharing your feedback, and we are sorry to hear about your experience. To assist you properly and review all details regarding your verification and account status, we kindly ask you to provide your User ID. This will allow us to check all actions on the account, confirm the status of your documents, and provide a clear and final resolution as quickly as possible. Please share your User ID here, and we will immediately escalate your case to the appropriate department for priority handling. Thank you for your patience - we are committed to resolving this matter.

user avatar

This casino is a complete scam. I tried to realize a withdrawal and they were three weeks to verify my account. Now I am waiting for my entire balance to be returned ($431) and they haven't answered my emails for 4 days. They are waiting for me to get tired so they don't pay me but they won't make it.

I appreciate the high degree of security and privacy that Indian Parimatch provides. My personal details and financial transactions are always protected, which makes me feel confident and secure about betting on sports.

I've been betting here for a few months now and I really enjoy the experience of using this platform. I get regular updates on new promotions and bets, which allows me to stay up to date and make more money.

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