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Parimatch Casino

Parimatch Casino
Welcome Bonus

150% up to 7500 BRL, Welcome Bonus

Our Rating CasinoRank
2/10
CasinoRank
Player Rating 125 reviews
8.8/10
125 reviews
Complaint Response 284 complaints
2 days avg. 284 complaints
What we like
  • Home to leading software providers
  • 24 hour withdrawals once processed
  • Live chat and phone support available 24/7
  • Mobile friendly design
What we don’t like
  • Somewhat limited number of payment options
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


Parimatch Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Established
2019
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, French, Russian, Ukrainian, Hindi
Casino Type
Instant Play, Mobile, Sports, Crypto Casino

Parimatch Casino is an online casino where members will be able to enjoy games from several software providers that include Microgaming, Fugaso, Play’n GO and EGT. There are games that include video slots and table games and players will also be able to try numerous sports games or play in the live casino. The site can be accessed instantly through a web or mobile browser. Parimatch Casino is licensed and regulated by the Government of Curacao.

Restricted Countries and Territories

Unfortunately, there are some country restrictions here which means some players will be excluded from opening an account. These countries include the United States of America, Italy, Netherlands and Switzerland. For an exhaustive list of restricted countries, please see ‘more casino details’ for the full list of restricted countries and territories.

Mobile Gaming

The casino can even be played on the go through a mobile device such as a smartphone or tablet device. There’s no app for the mobile casino, players can simply open their compatible mobile browsers where they’ll have instant access to most of the casino's games. Players can register on either the web version or mobile version using the same details.

Security and Fairness

When it comes to security the casino utilizes the encryption technology to ensure that sensitive data is transferred securely over the Internet to the casino's secure server, which is protected by the latest firewall.

As for fairness players can enjoy peace of mind. All gaming outcomes are initiated by a Random Number Generator to ensure fair and unbiased results.

play video Vido Title
StallCation

Parimatch Casino Bonuses

Check out other Parimatch Casino Bonuses and pick one that suits your needs.

Discover all bonuses
Welcome Bonus
150% up to 105000 INR
Minimum Deposit 350 INR
Wagering Requirements 30xb
Bonus Percentage 150%
Welcome Bonus
150% up to $1500
Minimum Deposit $20
Wagering Requirements N/A
Bonus Percentage 150%

Complaints

Read the complaints other players have left for Parimatch Casino. Learn more about complaints.

Show all complaints
Missing UPI Deposits Not Credited to Betting Account or Refunded to Bank
I am submitting this complaint against Parimatch regarding two successful UPI deposits that have neither been credited to my casino/sportsbook balance nor returned to my bank account. Despite providing indisputable financial proof, the customer support team has failed to offer a proper resolution.On May 30, 2026, and June 3, 2026, I initiated two separate deposit transactions via UPI. Both transactions were successfully debited from my bank accounts, but my Parimatch account balance remains unchanged. Transaction Details:Transaction 1:Amount: ₹4,999.32 Date & Time: 30 May 2026, 12:44 AM Paid To: Qaafiz Tariq (UPI ID: jkbmerc00792859@jkb) UPI Reference No (RRN): 307056649621 Bank Account: Kotak Mahindra Bank (A/C ending in 3698) Evidence Attached: Please see the official bank statement file "WhatsApp Image 2026-06-04 at 06.31.21.jpeg" (showing the clear debit under line item #6) and the corresponding digital receipt. Transaction 2:Amount: ₹1,500.00 Date & Time: 03 Jun 2026, 2:44 am Paid To: Mr Manikandan (UPI ID: manikandan140@ptyes) UPI Transaction ID: 615489531152 Google Transaction ID: CICAgNiJiKioNw Bank Account: Saraswat Bank Evidence Attached: Please see the payment confirmation screenshot file "proof5000 and proof1500". The Issue:I have reached out to Parimatch customer support multiple times and shared my official bank statements showing that these funds successfully left my accounts. However, I continue to receive repetitive, automated, or unhelpful responses. It has been several days, and the casino has neither located my funds to credit them to my profile nor initiated a reverse payout to my bank accounts. Since the money has clearly been received by Parimatch's designated payment gateways, I request the AskGamblers team to intervene.Desired Resolution:I want Parimatch to either immediately credit the total missing amount of ₹6,499.32 to my betting account or issue a full refund back to my respective bank accounts.
Chart Pointer
86h left
₹64,999
Withdrawal not credit even after passing of timeline

Hi Team,

I am writing to raise a complaint regarding two withdrawal transactions from my PariMatch account that are showing as successful/completed on the platform, but the funds have still not been credited to my bank account.


Below are the transaction details:


1. Withdrawal Amount: ₹3,000

Request Date & Time: 23 May 2026, 20:19

Withdrawal Completion Date: 24 May 2026, 10:45

Transfer Method: Bank Transfer

Bank Account: < account number removed >

2. Withdrawal Amount: ₹5,000

Request Date & Time: 24 May 2026, 17:43

Withdrawal Completion Date: 25 May 2026, 14:49

Transfer Method: Bank Transfer

Bank Account: < account number removed >


My account details are as follows:

Player ID: 605215262

< personal details removed >


Although both withdrawals are marked as successful in my transaction history, the requested withdrawal amounts of ₹3,000 and ₹5,000 have still not been received in my bank account.

I request you to kindly investigate this issue urgently and provide resolUtion. I have also raised ticket with them but both the tickets are still open without any resolution. The ticket no are as follows:


Ticket id - 103627652, this is for INR 3000

Ticket id - 104154921. This is for INR 5000


I request that you to reverse the amounts back to my PariMatch wallet immediately.

I have also attached the bank statement till date for confirmation, along with screenshots of the withdrawal transactions and account details for reference.

Kindly resolve this matter at the earliest.

Chart Pointer
80h left
₹8,000

Parimatch Casino Complaint Stats

Resolved 191 / 265
Avg. Amount $2,913
Avg. Complaint Duration 8 days
Avg. Response Time 2 days

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Player rating
8.8/10 125 reviews

Top reviews from our players

Accumulator bonuses is the only good thing here, a vast range of sports matches is the second good thing, as usual most bookmakers provide nothing special here

You start winning, you will face numerous problems with the payment gateway. Whenever you concern with chat support, they just raised ticket, your problem will be stay Same and mail support never responds back

I am a Level 17 VIP player on Parimatch Casino, and honestly, this has been one of the most disappointing experiences I have had with any online platform.

My deposits have been missing for 14 days now. Fourteen days. As a VIP player, I expected priority support and quick resolution. Instead, I have received nothing but automated replies on live chat and email. It does not feel like there is any real human support behind the system. Every response sounds robotic and repetitive, with no actual solution.

The so-called VIP program has also been extremely underwhelming. Being Level 17 should mean something. Instead, there are no meaningful rewards, no real assistance, and no sense that loyal players are valued. It feels like the VIP label is just a marketing tactic rather than a genuine benefit.

When money is involved, delays and silence are unacceptable. As a long-term and high-level player, I expected professionalism and accountability. What I experienced instead was frustration, confusion, and a complete lack of real support.

Very disappointing.

Very disappointing experience, especially for a long-term, high-level player. What’s the point of a VIP program if there is no priority support, no proper communication, and no actual rewards? The so-called VIP benefits feel meaningless. There’s no transparency, no urgency, and no accountability.

Parimatch India – turning KYC into a money-freezing process.
I registered on 31st July, everything was fine in the beginning – deposits worked, games were smooth, and winnings were coming in. But the moment my balance crossed 300,000 INR, my account suddenly got “paused” for KYC verification.
No problem, I thought. I submitted all the required documents and even received confirmation that my KYC was successfully approved.
Then the real trouble started.
They began asking again and again for bank statements and wallet screenshots used for my deposits. I sent everything perfectly as per their requirements. But every single time I got the same kind of reply – just slightly reworded versions of the same message:
“We send our warmest greetings… Please provide screenshots… We hope you have a wonderful day and luck with your bets!”
It’s not a joke – the same email content for more than a month now. I have sent around 20 emails to their support, but nothing has changed. The live chat is useless too – a few polite lines, then they switch you to a bot.
Feels like they are just delaying things to avoid releasing the funds. No clear answers, no proper communication, no resolution.
If anyone here is thinking about playing on Parimatch India, please don’t do it. It’s not a casino – it’s a bureaucratic nightmare. Once you start winning real money, your account just gets “temporarily suspended” – which probably means forever.

Dear player, Thank you for sharing your feedback, and we are sorry to hear about your experience. To assist you properly and review all details regarding your verification and account status, we kindly ask you to provide your User ID. This will allow us to check all actions on the account, confirm the status of your documents, and provide a clear and final resolution as quickly as possible. Please share your User ID here, and we will immediately escalate your case to the appropriate department for priority handling. Thank you for your patience - we are committed to resolving this matter.

user avatar

This casino is a complete scam. I tried to realize a withdrawal and they were three weeks to verify my account. Now I am waiting for my entire balance to be returned ($431) and they haven't answered my emails for 4 days. They are waiting for me to get tired so they don't pay me but they won't make it.

I appreciate the high degree of security and privacy that Indian Parimatch provides. My personal details and financial transactions are always protected, which makes me feel confident and secure about betting on sports.

I've been betting here for a few months now and I really enjoy the experience of using this platform. I get regular updates on new promotions and bets, which allows me to stay up to date and make more money.

I would recommend this site to anyone looking for a reliable sports betting partner. The site is user friendly and easy to navigate, allowing you to quickly find the bets you want and place them. It also provides excellent customer support who are always ready to help with any questions or problems.

I like that parimatch offers lots of bonuses and promotions for their customers. I have received a first deposit bonus and free bets for participating in competitions and promotions. This really helps me increase my chances of success and making more money.

A great platform for betting on sporting events. Here I can find a wide range of sports and plenty of bets on each event. I often bet on football and basketball and this bookmaker always offers great odds and earning opportunities.

Thank you for the quality service, responsive and fast support and a convenient mobile application that is not inferior in functionality. I am very happy that when I feel tired after work, I can relax by watching my favorite team and betting on it, comfortably, without unnecessary worries.

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