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PokerStars Casino

2.98

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PokerStars Casino Review

  • 0-24 withdrawal time frame
  • Mobile-friendly
  • Top-tier software providers
  • Approved by Gaming Labs
  • Large number of restricted countries
Suggest an edit
General info & Latest Promos
Website https://starsweb.pokerstarscasino.eu/
Established 2015
Owner TSG Interactive Gaming Europe Limited
Casino Promotion PokerStars Casino: Spend £10 Get 50 Bonus Spins

PokerStars Casino is part of PokerStars.com, one the largest online poker brands in the indust­ry. ­T­hi­s online casino offers a variety of virtual and live casino games powered by well-known software providers including NetEnt, Microgaming, Quickspin, iSoftBet, Leander Games, Blueprint, 2 By 2 Gaming and several others. The games are accessible through the PokerStars website in instant play mode as well from their download client. PokerStars Casino is regulated and licensed by the government of Isle of Man, the Malta Gaming Authority, and the UK Gambling Commission.

Restricted Countries

Due to strict rules and regulations, PokerStars Casino doesn’t accept players from the US, and several other countries world-wide. For the full list of restricted countries see Casino Details Section.

Virtual Games

PokerStars is home to some of the most exciting casino games around including slots, as well as baccarat, roulette and blackjack games in a range of buy-ins and variants. The innovative and user-friendly instant play and download software allow players to enjoy favourite online casino games for real money or in free-to-play mode.

There is a wide-range slot games from leading software providers available. Players can find popular video slots such as Jack Hammer 2 Slot, Medusa 2 Slot, Big Bad Wolf Slot, Ninja Chef Slot, Starburst Slot.

Additionally, table games fans can enjoy a variety of games, such as blackjack, roulette, baccarat, and Heads-up Hold’em, which are offered in Single and Multi Player mode.

Live Casino

All players who would like a real casino experience without leaving the comfort of their homes can give it a try against dealers in PokerStars Live Casino. There they can find games such as Blackjack, Roulette, Baccarat, and Casino Hold’em, from Evolution where PokerStars Casino has its own branded private tables.

Mobile Gaming

Players at PokerStars Casino can enjoy their favourite classic casino table games regardless where they are. Enjoy Blackjack, Roulette and Live Casino games on your iOS or Android phone and tablet whenever and wherever just by downloading their Mobile App.

Support

Poker Stars Casino provides 24/7 customer support. If you have any question there is a detailed FAQ section in the casino lobby, however, you are welcome to contact their highly trained team via e-mail and they will do their best to respond as soon as possible. Unfortunately, there is no live chat feature available to casino players.

Security and Fairness

Poker Stars goes to great lengths to guarantee that players’ personal and financial information remain 100% secure and confidential at all times. It employs industry’s standard security protocols (including 128 bit, SSL data encryption technology) to ensure that all transactions including deposits and withdrawals are executed in a totally secure manner.

It also uses RNG (Random Number Generator) to ensure fair gaming at the casino and the monthly payout percentage is reviewed on a regular basis by the internationally respected Gaming Labs Certified.

Screenshot

Casino details
More Casino Details More details
Responsible gambling info Responsible gambling info
  • Website

    https://starsweb.pokerstarscasino.eu/
  • Software

    Playtech, Microgaming, NetEnt, Nyx Interactive, Blueprint Gaming, iSoftBet, Leander Games, Quickspin, Playson, 2 By 2 Gaming, Big Time Gaming, Games Warehouse, The Games Company, High5Games, Push Gaming, Red Tiger Gaming, Live 5 Gaming, Relax Gaming
  • Deposit Methods

    AstroPay Card, Cheque, Entropay, MasterCard, Moneta, Neteller, Online Bank Transfer, PayPal, Paysafe Card, QIWI, Skrill, Todito Cash, Ukash, Visa, WebMoney, Yandex Money, Rapid Transfer, EcoPayz, MuchBetter, instaDebit, Interac, Boleto, Pay4Fun, Neosurf, Apple Pay, Maestro, Local Bank Transfer
  • Withdrawal Methods

    AstroPay Card, Cheque, Direct Bank Transfer, Entropay, Local/Fast Bank Transfers, MasterCard, Moneta.ru, Neteller, Online Bank Transfer, PayPal, Paysafe Card, QIWI, Skrill, Todito Cash, Ukash, WebMoney, Yandex Money, instaDebit, MuchBetter, Pay4Fun
  • Withdrawal Times

    EWallets: 0-1 hours

    Card Payments: 3-5 days

    Bank Transfers: 3-5 days

    Cheques: 3-10 days

    Pending Time: 0-24 hours

  • Withdrawal Limit

    Not Stated
  • Affiliate Program

    Stars Affiliate Club
  • Restricted Countries

    • Asia
    • Australia [8]
      • Australian Capital Territory
      • New South Wales
      • Northern Territory
      • Queensland
      • South Australia
      • Tasmania
      • Victoria
      • Western Australia
    • Bahrain
    • Belgium
    • Canada [12]
      • Alberta
      • British Columbia
      • Manitoba
      • New Brunswick
      • Newfoundland and Labrador
      • Northwest Territories
      • Nova Scotia
      • Nunavut
      • Prince Edward Island
      • Quebec
      • Saskatchewan
      • Yukon
    • Colombia
    • Czech Republic
    • Estonia
    • France
    • French Guiana
    • French Polynesia
    • French Southern Territories
    • Iraq
    • Israel
    • Italy
    • Jordan
    • Kuwait
    • Latvia
    • Libya
    • Metropolitan France
    • Mozambique
    • Myanmar [Burma]
    • Netherlands
    • New Zealand
    • Palestinian Territories
    • Puerto Rico
    • Qatar
    • Rwanda
    • Saudi Arabia
    • Senegal
    • Serbia
    • Slovenia
    • South Africa
    • South Korea
    • Spain
    • Sudan
    • Sweden
    • Switzerland
    • Tanzania
    • United States [55]
      • Alabama
      • Alaska
      • American Samoa
      • Arizona
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • District of Columbia
      • Florida
      • Georgia(US)
      • Guam
      • Hawaii
      • Idaho
      • Illinois
      • Indiana
      • Iowa
      • Kansas
      • Kentucky
      • Louisiana
      • Maine
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Montana
      • Nebraska
      • Nevada
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Carolina
      • North Dakota
      • Northern Mariana Islands
      • Ohio
      • Oklahoma
      • Oregon
      • Pennsylvania
      • Rhode Island
      • South Carolina
      • South Dakota
      • Tennessee
      • Texas
      • U.S. Virgin Islands
      • Utah
      • Vermont
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • Wyoming
    • Vatican City
    • Zimbabwe
  • Casino Type

    Mobile, Instant Play, Sports, Live casino
  • Manual Flushing

    No
  • RTP

    Publicly audited
  • Currencies

    Canadian dollars, Euros, British pounds sterling, US dollars
  • Languages

    English, German, French, Finnish, Slovenian, Latvian, Lithuanian, Russian
  • Licences

    Malta Gaming Authority, Isle of Man Gambling Supervision Commission, UK Gambling Commission, Alcohol and Gaming Commission of Ontario
  • Company

    TSG Interactive Gaming Europe Limited
  • Established

    2015
  • Live Chat

    Yes
  • Contact

    Support Email: [email protected]

  • Deposit Limit Tool

    Yes
  • Wager Limit Tool

    No
  • Loss Limit Tool

    No
  • Time/Session Limit Tool

    No
  • Self-Exclusion Tool

    Yes
  • Cool Off/Time-Out Tool

    Yes
  • Reality Check Tool

    No
  • Self-Assessment Test

    No
  • Withdrawal Lock

    Yes
  • Self-Exclusion Register Participation

    Gamstop
Suggest an edit

PokerStars Casino Reviews by Players

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RicRicRicardo 5 reviews
Reviewed on September 5, 2022

LIKED

I hate poker, but I trust the site. When I discovered that the casino had opened, I immediately thought there would be something useful. I took a welcome bonus and quickly reached the blue chest with awards, they gave more bonuses there. In general, if you play wisely, there will be a lot of bonuses. But with their wagering, nothing can be sorted out in the rules at all. I advise you to just play and check the information in the profile, the real state of affairs is displayed in it and it is clear how much is still left.
Jolcia87 1 review
Reviewed on August 13, 2022

LIKED

I like that I closed my account soon enough and will never play there. It makes me feel like a winner:) If you still have an account, close it and you will see how great it feels to be free from scammers.

DISLIKED

The casino games are 100% rigged, games that constantly pay 0 are super boring. Really it's better to bang your head against the wall than to play those rigged games:)
Trust me this is the most honest review you will read I know many players that would confirm what I'm talking about.
DanKurtMorris 3 reviews
Reviewed on July 4, 2022

LIKED

Played a lot in this Casino (even more in Poker) but I think PokerStars can improve much more his product in regards of Casino. I love the Poker brand, hoping to see a great offer in Casino

DISLIKED

I would like to get more bonus and it would be great if the navigation would be easier. It's a bit confusing to find stuff there, after you get used to it, it's fine but it would be great if the website could be more intuitive
Patterson898 4 reviews
Mexico
Reviewed on November 4, 2021

LIKED

Played only a slight bit of casino on PokerStars.
I used to play a fair bit of poker in the days and therefore have come across their casino from time to time.
More than anything I enjoyed their tournaments more than any other place, and for that reason alone I can recommend it.
LyuLe 2 reviews
Poland
Reviewed on August 19, 2021

LIKED

Can recommend this casino. Almost no games and bonuses restrictions for Poland. Website isn't laggy and games work fine. Email support works not too fast but acceptable.

DISLIKED

No live chat, some - especially new - games providers are missing. Different documents are to be sent at different requests. Navigation is not very intuitive.
stikalo 3 reviews
Slovenia
Reviewed on August 17, 2021

LIKED

No problems. Satisfied with fast transactions of deposit and withdrawal. Good support and an OK range of games. Would recommend. Some games are very "volitale" and it seems like low RTP even in long term but I guess it has to be like that. Also support is fast and responsive.

DISLIKED

Range of games is OK, I still miss some of the other providers. Site works well on mobile but it gets a bit laggy overtime on a premium android phone. Like mentioned, RTP on some games is unreal...
78lennart 10 reviews
Canada
Reviewed on August 13, 2021

LIKED

Had a few issues regarding promotional rules changed without informing me but after speaking to online chat and managers, they helped the best they can to make it up to me.
Very caring and kind.
karolink 4 reviews
Poland
Message
Reviewed on July 26, 2021

LIKED

Many games and I just received my winnings. The responsible gaming options are great because you can set that your pending withdrawal is locked and you cannot cancel it. The email service is ok too.

DISLIKED

I would expect more games from microgaming. Theres no chat option. Theres not much I can dislike about this casino. Its really ok. I wish it wasnt so far away from Poland.
MihaiL1987 1 review
United Kingdom
Reviewed on July 14, 2021

LIKED

It used to be my favourite casino and poker app! I have had my account since 2015-2016. They have good offers for reload bonuses! You can get 3-5 free spins chests/daily after betting 10p. And no more Pros, to be honest.

DISLIKED

Their requests for documentation when you want to increase your betting limits are intrusive. They request different documents in separate emails, not all at once, and multiple times to ensure they take as much time from you before giving you a resolution.

The resolution is usually their initial decision, and they will portrait it in such way to make you believe they changed something to your account, but they did not.

"Self-imposed limits" are imposed by Pokerstars and not customer. You, literally, do not have control over your funds, if you hit any winnings. They will not increase your deposit limit even with proof you have funds. They say these limits are temporary. But they are forever if you circumstances don't change. In my case, they setup a limit of USD200. If you deposit £100 and win £50, you have to think twice before withdrawing the £150. Otherwise, cannot deposit more than £40 for the next 30 days, even if you only want to deposit the £50 profit you made. God forbid making £400-700 at once (which happened several times within the last 12 months), so if you feel lucky at a later date you cannot make any deposit more deposits. If you make a profit your only two choices are: keep the money on the Pokerstars account or gamble the profit straight away. I am thinking about going to my local MP or Gambling Commission, in regards of this matter.

Their app and website games go down several times a week. When you contact customer service they waste your time asking you to send log files and clear browser cache, and do useless troubleshooting. Only one customer assistant was transparent enough to admit there was an issue on their end after contacting them 10-15 times.

Someone else made a good point about how rigged the poker tournaments feel, particularly, based on how often you lose a hand down the river.

I will try to stay clear of them!
xamenos 11 reviews
Greece
Message
Reviewed on May 23, 2021

LIKED

I really like the fact that they manage to get casino license because when you get the first look you can't understand where it begins and where it ends.

DISLIKED

You must have a guide to help you navigate through.
The casino account change money balance to dollars, the sports account to euro.
The games its like they missing essential software updates, slow and without the average rtp.

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