NetBet Casino

A decent selection of games, however, some of the NetEnt games don`t load up on mobile but get stuck in a loading loop. Deposit is fast and easy, no surprise there.

Ultra-slow handling of withdrawals. If you use their complaint form, they will simply close your account and ghost you. No response at all. Chat did acknowledge that a complaint has been filed, but that is two weeks a go already. Not acceptable. Also, they do not really follow the MGA guidelines for responsible gaming.

So far the live games are good and had first win that I am waiting to be paid out on. Customer service on chat was fast but concerned I have not been asked for any documents and payment not sent

Cannot believe it will take 48 hours just to process payment. Hoping will be sooner and no issues but have not been emailed confirmation that payment has been sent.

Easy to set up, good application but slow and poor customer support. BOG is a good incentive, live streaming of racing would make the experience better again.

Very slow in responding to verification process, upload links won't work on web app, reaching out through as many channels as possible (mail, livechat, phone, twitter, whatsapp) and not receiving responses.
Disappointing as it has potential to be a great app. Still haven't responded to my queries and I've got outstanding withdrawals I'm waiting on.

Offer for sunday: 10 FS without deposit and 25 more with deposit don't work:
Site says that you can have The spins If you've made a deposit in last 30 days. But If you made your deposit like 13 days ago The chat Sara said that the FS has been activated then and can be used for the next 7 days. So todays sunday offer got outdated for me on 22. of May 😂😂😂
The chat did not offer any help unlike on other casinos. It's a no for me now on.

Wide variety of games and games seem to load quickly. They also have wide variety of live games.
Support when active are quick to respond.
I've had no issues with deposits on their website either which is always good

Withdrawals are way to slow !!!!!!!!!!!
I've had to promotions in the last two days not work, after completing the wagering necessary and instead of the reward from the promotion they will give you pointless netbet points to spend in their shop

NetBet Casino

June 3, 2021

Hello,

Thank you very much for your feedback, I will make sure to share it with our team.

When it comes to withdrawals, while we are striving to validate your payment as soon as possible, keep in mind that the processing time may take up to 48 hours.

Regarding the promotions you mentioned, I have checked your account and I can see that you received one of them, the Friday offer.

For the second one, the Saturday promotion, you had to play 5 GBP real money on the slot of the day and you would have received a 5 GBP bonus in return. Upon checking your account activity, I found that you actually played with bonus funds and those bets do not count towards the offer. However, I am happy to see that one of our agents made an exception for you and credited your account with enough Netpoints for a 5 GBP bonus, the same thing you would have received from the promotion.

Please make sure to go over the requirements for each promotion to make sure you are eligible, which can be easily found on our website.

Alternatively, feel free to contact our Customer Support team and they can provide you with more details about our ongoing deals.

Do not hesitate to contact us for any inquiries that you might have at [email protected]

Thank you

I like NetBet especially the casino part since they have a huge variety of games and promotions. Also a good customer support that helps you fast with any issue.

Sometimes the withdrawals are a bit slow, but never had issues with the payments within the time frame they gave me. Overall, nothing to complain about this casino.

As many people have written before, the good range of games and well designed website are reasons why I signup. Welcome bonus first seems to be okey, but later they have changed terms not mentioning it anywhere.

Customer support doesn't care at all or isn't even trying to fix issues on the site. Welcome bonus terms are not clear and customer support sometimes even lies about terms or not very professional. Last time when they answered they told me that "Bonus money is not available for withdrawing" and linked terms where is written, "After 30 times rollover bonus money is available for withdraw". I don't know if customer support is just unprofessional or is it an intentional plan try this for every customer.

As someone wrote before, the good range of games is the plus of this website and the is the reason why I signed up. But this is frankly the only positive thing about Netbet, which is just a list of disappointments one after another

Absolutely lack of responsability for malfunctioning of systems leading to loss of money. The customer service is offensive and they absolutely care nothing of complaints, whether these are right or wrong. A lot of malfunctioning in the slots of this website comes with bonuses and this is suspicious. Sometimes the connection with the slot goes away in the middle of the bonus, or I also experience having a bonus of money but incapable of using it because no session can be open. Dreadful website.

With slot of games. And every Sunday you can get Freespins. The Bonus is top. The Site is super easy to navigate. Netbet casino is a good casino. Have fun

Trustly sometimes does not made instant transfer and you need to wait till next day for money in the casino. But it is okay I can wait for this. The Rest is good

Netbet is in my eyes one of the most popular and comfortable online gambling platforms, I have ever seen. Always really fast support, a real big collection of games and providers, always new and entertaining promotions. I just love it! This website never gets boring. I would really recommend that you give it a try and register your account. If you are not lazy you also can find great no deposit offers for registration. You won't regret that. 👍🏼👍🏼👍🏼👍🏼👍🏼 5 Thumbs up 😁

The only thing that could make this site a little bit better, is if they would add some games, I miss that I like to play. For example Ultra Fresh (endorphina) but this is really not a reason to give it a thumb down. Because it fills all conditions that an online gambling platform needs to have. 👍🏼