NetBet Casino

A decent selection of games, however, some of the NetEnt games don`t load up on mobile but get stuck in a loading loop. Deposit is fast and easy, no surprise there.

Ultra-slow handling of withdrawals. If you use their complaint form, they will simply close your account and ghost you. No response at all. Chat did acknowledge that a complaint has been filed, but that is two weeks a go already. Not acceptable. Also, they do not really follow the MGA guidelines for responsible gaming.

So far the live games are good and had first win that I am waiting to be paid out on. Customer service on chat was fast but concerned I have not been asked for any documents and payment not sent

Cannot believe it will take 48 hours just to process payment. Hoping will be sooner and no issues but have not been emailed confirmation that payment has been sent.

Easy to set up, good application but slow and poor customer support. BOG is a good incentive, live streaming of racing would make the experience better again.

Very slow in responding to verification process, upload links won't work on web app, reaching out through as many channels as possible (mail, livechat, phone, twitter, whatsapp) and not receiving responses.
Disappointing as it has potential to be a great app. Still haven't responded to my queries and I've got outstanding withdrawals I'm waiting on.

Offer for sunday: 10 FS without deposit and 25 more with deposit don't work:
Site says that you can have The spins If you've made a deposit in last 30 days. But If you made your deposit like 13 days ago The chat Sara said that the FS has been activated then and can be used for the next 7 days. So todays sunday offer got outdated for me on 22. of May 😂😂😂
The chat did not offer any help unlike on other casinos. It's a no for me now on.

Wide variety of games and games seem to load quickly. They also have wide variety of live games.
Support when active are quick to respond.
I've had no issues with deposits on their website either which is always good

Withdrawals are way to slow !!!!!!!!!!!
I've had to promotions in the last two days not work, after completing the wagering necessary and instead of the reward from the promotion they will give you pointless netbet points to spend in their shop

NetBet Casino

4 years ago

Hello,

Thank you very much for your feedback, I will make sure to share it with our team.

When it comes to withdrawals, while we are striving to validate your payment as soon as possible, keep in mind that the processing time may take up to 48 hours.

Regarding the promotions you mentioned, I have checked your account and I can see that you received one of them, the Friday offer.

For the second one, the Saturday promotion, you had to play 5 GBP real money on the slot of the day and you would have received a 5 GBP bonus in return. Upon checking your account activity, I found that you actually played with bonus funds and those bets do not count towards the offer. However, I am happy to see that one of our agents made an exception for you and credited your account with enough Netpoints for a 5 GBP bonus, the same thing you would have received from the promotion.

Please make sure to go over the requirements for each promotion to make sure you are eligible, which can be easily found on our website.

Alternatively, feel free to contact our Customer Support team and they can provide you with more details about our ongoing deals.

Do not hesitate to contact us for any inquiries that you might have at [email protected]

Thank you

I like NetBet especially the casino part since they have a huge variety of games and promotions. Also a good customer support that helps you fast with any issue.

Sometimes the withdrawals are a bit slow, but never had issues with the payments within the time frame they gave me. Overall, nothing to complain about this casino.

As many people have written before, the good range of games and well designed website are reasons why I signup. Welcome bonus first seems to be okey, but later they have changed terms not mentioning it anywhere.

Customer support doesn't care at all or isn't even trying to fix issues on the site. Welcome bonus terms are not clear and customer support sometimes even lies about terms or not very professional. Last time when they answered they told me that "Bonus money is not available for withdrawing" and linked terms where is written, "After 30 times rollover bonus money is available for withdraw". I don't know if customer support is just unprofessional or is it an intentional plan try this for every customer.

As someone wrote before, the good range of games is the plus of this website and the is the reason why I signed up. But this is frankly the only positive thing about Netbet, which is just a list of disappointments one after another

Absolutely lack of responsability for malfunctioning of systems leading to loss of money. The customer service is offensive and they absolutely care nothing of complaints, whether these are right or wrong. A lot of malfunctioning in the slots of this website comes with bonuses and this is suspicious. Sometimes the connection with the slot goes away in the middle of the bonus, or I also experience having a bonus of money but incapable of using it because no session can be open. Dreadful website.

With slot of games. And every Sunday you can get Freespins. The Bonus is top. The Site is super easy to navigate. Netbet casino is a good casino. Have fun

Trustly sometimes does not made instant transfer and you need to wait till next day for money in the casino. But it is okay I can wait for this. The Rest is good

Netbet is in my eyes one of the most popular and comfortable online gambling platforms, I have ever seen. Always really fast support, a real big collection of games and providers, always new and entertaining promotions. I just love it! This website never gets boring. I would really recommend that you give it a try and register your account. If you are not lazy you also can find great no deposit offers for registration. You won't regret that. 👍🏼👍🏼👍🏼👍🏼👍🏼 5 Thumbs up 😁

The only thing that could make this site a little bit better, is if they would add some games, I miss that I like to play. For example Ultra Fresh (endorphina) but this is really not a reason to give it a thumb down. Because it fills all conditions that an online gambling platform needs to have. 👍🏼

Netbet is a very great online casino.
The registration is simple and quickly done. You can upload your documents in you player account. I was verified in 24 h.
You can find here a lot of variety. There is the casino, you can find here a very big collection of slots, all your favourite games you will find here for sure !
Netbet have a good live casino too.
If you interested in sport betting, you can choose if you want to bet in sport or virtual sport, both of them have a lot of nice promotions and bonuses.
That is not all you also can download an poker client. For your first deposit to poker you can choose a very nice welcome bonus of 30 €.
But you also can decide not to deposit on poker. Netbet poker offers a lot of freeroll tournaments, there are 25€ freeroll tournaments and at 4:00 the first 5€ freeroll tournaments starts. 1 hour later starts the next 5 euro tournament, perfect to earn some extra cash.
When you play poker you earn netpoints and you can climb up to a higher rank in the players club.
In every first weak of the month you can use the promotion "Snap win".
You can find this promotion on the website. Here you have a chance to win some great prices like golden chips. Back to the casino. You can choose a lot of payment and withdraw methods. When you made your first deposit to the casino, then you can request every sunday 10 free spins on your player account -> avaible bonuses. A part of this promotion is to find the slot with the free spins. On the promotion page you can find a picture of the slot but the picture is not complete, its a puzzle if you what slot it is, just open it after you requested the spins and enjoy your sunday with some free spins.
2 casino promotions you can use every day again. With the book of bonus you can request every day a bonus when you wagered 20 € in the slot book of dead. What bonus you get is random i think. The biggest bonus i got on this promotion was 25 € bonus.Sometimes 1€, 2€ or 5€.
You also can get 15 free spins on starburst every day, you just need to wager 10 € on starburst for requesting your free spins.
Every time you play on Netbet, you will recieve netpoints. With this points you can buy tickets for monthly raffles, free spins and cash. If you earned enough netpoints your players club rank will be upgraded and you will get better advantages.
Netbet offers a lot of great other promotions sometimes- For example the last was a treasure map. Every day this promotion was running i got an random casino bonus. Cash, Free spins, deposit bonuses.
You also can play on Vegas. Here you can find a very nice and big game collection too. There is a promotion, when you wagered 10€ on one of the age of gods kingdom rise slots, you can request some free spins for a kingdom rise slot. Start this promotion every day again and enjoy your spins.
The customer support is always very friendly and they will help you if you have any problem or questions.
Every 15 minutes you can join tournaments in the casino, you can win a lot of free spins there.
At all i think Netbet is a online casino what never will be boring i can advise all of you to register there and try it out.

Good range of games but don’t let that entice you into using their website. They are shocking for customer service and do not take responsible gambling seriously.

This casino is by far the worst for customer service. I have raised a complaint with them concerning their loss limit feature being faulty, and still 2 weeks later they are looking into it, which in my opinion is taking way too long.
The casino charges you for withdrawals over £500 which is unfair.
Definitely worth checking other casinos to play on before even considering this one. Wouldn’t even give this casino 1 star. Avoid, avoid, avoid!

The site is easy to navigate and the customer service respond in about 48h when you email them. There is a good selection of payment method and the maximum 1000,000 withdrawal limit is attractive.

The reason I give one start is withdrawal of winning is very important to me. I will always Verify my account before i deposit, that way I get my winning as quickly as possible. Even doing this, Netbet do not like to pay winners. I requested a withdrawal and then 24h later I receive an email requesting the same ID that i have already verified with then a week earlier, So it is another 48h delay. I just think there are much better option out there where people can Gamble but when it comes to winning the Casino does not drag it feet.

The first withdrawal took longer due to the fact that they were waiting for confirmation of payment from the bank, but the next withdrawals were processed on the second day. I have already won a large sum 3 times. I recommend this casino.

Trustly sometimes does not made instant transfer and you need to wait till next day for money in the casino.
But this is only small negative..........

I was really happy to find out that Netbet is not as bad as some say. The withdrawal process was decent, with slight demands. Their customer support was nice enough to also give me 50 free spins after I have provided my identity documents, from which, I even won 10 quid. Will use from now on as one of my main online casinos

I wish they had a referral program so I could have my friends join and get a bonus or something for it, however, I will still spread the word as this is a nice Casino, with lots of slots and quite a few payment methods available

A variety of markets to choose from and they offer you cash-out if you need it. I spoke on chat with Kathy and Amber, and their Customer Support is way better, customer-oriented than the other UK providers where you get the impression that you speak with a robot or AI.

So far very happy with Netbet to be honest. I found everything I was looking for here and I will surely be using it further as my main online bookie and Casino.

I recently joined this online casino - have made a few deposits and now two withdrawals.
I really enjoy this casino - HUGE selection of games and lots of different promotions and bonuses all the time.
The verification process is painless and quick - as were my withdrawals!! Literally two days from the time I press the cash out button to a credit card.
The pending time was shorter than the 48 hours I expected, so I was wrapped!
My final positive note is the service I have received from the support 'chat' people - friendly, helpful, quick and professional - fantastic to deal with.

If I had one thing to say that was not 100% positive - it is the inability to apply a quick spin option on some games. Not sure why that is, but I haven't experienced it anywhere else.

Good games selection, good Evolution games. Fast withdrawals usually 24h.

I didn't like the bonus plan after my first few deposits, It seems they do not add too much, but platform is fast and site moves awesome, so didn't matter.

First thing, the Askgamblers rating for Netbet is rubbish, I actually rate Netbet as in my top three easily, so don't listen to it, in my opinion!

I've been a long term customer with Netbet. On and off returning to the site. And whenever I do it's always the same. Feels fair, game selection very good, and withdrawal times back to card usually no longer than a day at most. I've finished a session late night recently and by the time I've woken up it's in my account, so thank you Netbet for being so prompt!

The bonus offers, including the tournaments are brilliant! Always something on offer to keep play time lengthy, and at the same time fair to all customers. There is a loyalty system, of which you need a ridiculous amount of points to redeem minuscule bonus or cash credit, however i rarely think of this as the offers and tournaments are so fair, and my success rate has been high with them anyway!

I've seen some bad reviews about the tournaments feeling rigged, and whilst i understand it may feel like that, as some of the same names appear, after a long time of playing them, and winning! My success says the opposite!

I've never had an issue, and if i have my questions have been answered by support.

It's been a while since i left a review here, but i really wanted to make the effort to show my loyalty as a long standing customer, the same as i feel Netbet have been loyal, and always fair to me!

Thank you Netbet!

Username GIVEME88

The only thing I wish, is that there were more slot choices within the current providers, and potentially the addition of the likes of Push Gaming, Merkur, Thunderkick and a couple more my head won't allow me to remember!

Terms are very clear. I did notice the max bet per spin whilst using bonus funds isn't stated, so that'd be helpful to add.

Lots of games from different providers. Site works smoothly and its easy to navigate.
There is finnish support staff nowadays and I have to say one of the best support experience I've had during my 12 years of online gambling. She knew what she was doing and was really friendly! Uploading documents was easy and clear.

When I read this site there is too many complaints about delayed withdrawals and seems like they process them only after player makes complaint. I have pending withdrawal now and hope so I don't have to make a complaint.
Max cashout from bonuses is not good thing, especially from deposit bonuses. I get it that freebies has max cashout but when player deposits for bonus there shouldn't be any limits.

Can I just give a warm & awesome thank you to Vanessa, I won a big sum of the winnings this weekend but due to my pending withdrawals and account verification, it was gonna take a few days to get it all processed. Vanessa, put my mind to rest tonight as she was able to get my account verified while on live chat. I've had very bad customer service from another bookie in the past and it stands out a mile with Vanessa hard work and dedication for A* Customer Service.

I also very excited to say thank you to your odds of horse racing, I'm a huge fan and the odds are fair. Last night I had a bet that was shown as lost, I also rang the company of Netbet and was able to get reimbursed. So thank you to all the hard work with this company as a bookie, I can't say thank you enough! :)

A lot of slots. It's fun to change slots after a while.
Fun promotions
Possibility to deposit and withdrawal using Trustly. If all is set right withdrawals will be done within a day or 2.

Promotions are unclear and no transparancy when a promotion has ended and what the results of draws are.
There are fake accounts on promotions like the Monthly Specials Tournaments. How do I know? A few weeks ago NetEnt slots had an error on NetBet and so no one could play on it for hours on end. Yet there were 5 generic names that still popped up on the leaderboards: Marc Z., Anna J., Tom E., Sarah P. and Paul T. These automated accounts are not mentioned in any promotion and are used by Netbet to let people gamble more. Very intransparant and devious in my opinion.

I literally joined today and I love this site. Choice of games is amazing, the layout is quality and after just £20.00 deposit I won £300 I withdrew £200 and after just 15 mins it had gone from pending to processed! I am not sure when this will hit my bank account but very speedy. I have sent documents in just in case but have yet to hear anything back. Overall I give this high marks!! As a regular player on many sites, this one certainly stands up. I will have no problems recommending this site to anyone.

Absolutely nothing as yet. Everything seems to be spot on.

NetBet Casino

6 years ago

Hi SAMANTHAT,

Thank you very much for your great review.

I'll definitely be sharing it with everyone, I'm sure they will like seeing their hard work being appreciated!

Feel free to contact us should you need anything.

Best of luck!

Marcel

I do not understand that this casino has so many bad reviews. I got 10 free spins from the Sunday promotion. Won 225 euros and cashed out. Without any problems. It took a little longer than other casinos. But within 2 days is still good. The live chat is also very helpful.

When the payout is within a few hours then you get 10 stars!

NetBet Casino

6 years ago

Hi JENSBOY92,

Thank you for your positive feedback, I'm glad to hear you've been lucky with us!

I'll make sure to share you're feedback regarding the payout with the relevant teams, but please keep in mind some verification needs to be done before validating withdrawals, which can sometimes delay it a bit. That being said, we do try our best to do this as quickly as possible.

Do not hesitate to contact us should you need anything.

Best regards,

Marcel

I love this casino, first place were I win my highs win, unfortunately I luz...really its evenement place. When its silentany change of slot not gone help...but there are days were ..win and win!! I prefer for everyone how looking adventures.

NetBet Casino

6 years ago

Hi ESSTEBAN84,

Thank you for the positive review. I'm glad to hear you've enjoying your experience with us!

I will make sure to share it with the team, I'm sure they will appreciate it.

Do not hesitate to contact us should you have any query.

Best of luck!

Best,

Marcel