Royal Vegas Casino

The only casino I've actually won something decent on and had no problem cashing out. Won around $800 twice. When I sent in my documentation everything was approved fairly quick.

Haven't won anything since then and not enough no deposit bonuses or free spins given. I've deposited with my visa debit card but it hasn't let me cash out with it, I have to go through an online wallet. I don't have much more to complain about.

I haven't been paid nearly 300,000 since 2015. I have all the withdrawal screenshots and all other relevant documentation but have just been given a abysmal run around. My acc blocked so I can't get in they even tried to cover their tracks by deleting emails luckily I saved them. Shame on you royal Vegas I will be taking this matter further

A lot of games, it pays fair, live games are good quality

Large payout more than 1000$ can take up to two weeks to approve. This is stupid. Recommend people to not play Royal Vegas. Live support and Operation team that approves withdrawals got 0 communication. Don't expect live support to help u about withdrawals. You can just wait until Operation team updates live support

The best thing is they don't do business with Australia now

I won 400.00 two days before closing to Australia. They used every delaying tactic that they could not to pay. In 7 years I had never been asked to provide identity documents but they asked me to provide them 2 days after closing to Australia then refused to answer emails and kept disconnecting me on live chat. I sent documents 5 times and they kept saying that they didn't get them. Months went by so I decided to give up on my money. I sent a final email letting them know exactly what I thought about them and said I would post about them on every website and social media pages I found. I never thought I would hear from them again but 3 days later the money was in my account and I received an email advising me that all 5 copies had finally arrived and been approved. They thanked me for being a loyal member and hoped to one day do business again. 70 days it took to get my money. I am so glad Australia doesn't have to deal with them anymore.

Pure scam! When you deposit $120 they automatically add you a bonus and then you can't withdraw until you get $9000.I contacted customer service and mentioned that I have proof that I never asked for any bonuses, but they said they couldn't do anything and that if I need to file a complaint I can do that. LeoVegas is a much better online casino, at least they don't scam people and keep on calling them on their phones.

One of the first casinos i joined online. Enjoyed playing here and won a few times.

Don't like the 48 hour pending time as it is only on business days and you have to wait from Thursday until Tues for a withdrawal to process. Also closed my account when a chat rep said i was being rude by asking questions about my account Now attempting to reopen my account and they are denying that they are restricted from play in Canada.

a) Customer service told that I can't grab the welcome offer and freespins. Reason: I have accounts in other casinos from the same merchant/casino group >really???

>> Never seen things like that in other casino.

b) Casino is very slow

The layout and variety is good, easy to surf, and they reply fast on live chat.

It's simply a scam with the bonus and payout, don't get me wrong I won big money, and couldn't withdraw a penny as I had to play 50* the bonus on slot machines. Only imagine I played more than 1000 $ and couldn't withdraw a $.

This casino was wonderful when I signed up over 7 years ago. The payouts were great, bonuses were amazing and the customer service was fast.

This casino has had major changes over the past few years and now their customer service is awful, their payouts are garbage and wins are almost non existent. After being a faithful customer for over 7 years I have finally closed my account and won't look back. Fortune Lounge has lost itself in the market and there are many better places to play.

Won 5000 $ got m'y money 2 days later in m'y Banks acc. Before play ING make short you give your Banks information all they need to justify you, after you play. Just won another 6000$ on the 24 mars Will get pay this week. You got to be patient whit the pending if you. Take money you Will start a New pending they Will Take it and you Will get your money whit all your good information no problem.