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1xBet Casino

1xBet Casino
Welcome Bonus

100% up to 30300 PHP + up to 150 Free Spins on Sweet Bonanza, 1st Deposit Bous

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Our Rating CasinoRank
2.7/10
CasinoRank
Player Rating 513 reviews
8.2/10
513 reviews
Complaint Response 511 complaints
2 days avg. 511 complaints

1xBet Casino: My Expert Opinion

Editor’s View

Overall, we have no concerns with the casino and were able to use their site seamlessly. There is a good mix of games, and the games lobby has plenty of options to allow you to find your favourite games. Live chat can be easily found, and we were impressed with how many other support options are available. 

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By Bojana D.
What we like
  • No withdrawal limits
  • Excellent selection of payment methods
  • No payment fees
What we don’t like
  • Limited responsible gambling tools
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.

1xBet Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
https://1xbet.com/
Established
2007
Licences
Curacao Gaming Control Board
Company
Caecus N.V.
Affiliate Program
1xBet Partners
Languages
Arabic, Azerbaijani, Bulgarian, Portuguese, Chinese, German, Danish, English, Spanish, Finnish, Estonian, French, Greek, Hebrew, Croatian, Hungarian, Georgian, Armenian, Indonesian, Italian, Japanese, Korean, Hindi, Lithuanian, Latvian, Macedonian, Norwegian, Filipino, Polish, Romanian, Serbian, Russian, Swedish, Slovenian, Slovak, Turkish, Ukrainian, Uzbek, Thai, Albanian, Icelandic, Kazakh, Malaysian, Vietnamese, Belarusian, Canadian
Casino Type
Instant Play, Mobile, Crypto Casino, Live Casino, Sports
Mobile Apps
Android, IOS
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General Information about 1xBet Casino

1xBet Casino is an online casino and sportsbook offering a variety of top games. For our online casino review, we’ll look at their casino section, but you can visit our sports section in the forum if you’re interested in sports. 

You can register directly through our website, and you can use any web or mobile device. The casino can be accessed on most mobile devices and is functional on Android, iOS and Windows devices, so you can easily spin the reels of mobile slots on the go.

Payment Information and Options at 1xBet Casino

The casino supports a massive selection of payment methods. It’s also a crypto casino accepting a long list of currencies, both fiat and crypto. The other good news is that there are no payment fees. 

The casino aims to process withdrawals within 48 hours, but this will depend on the payment method and your verification status. The finance department works 24/7, which means you can also enjoy evening and weekend withdrawals. The casino has also stated that there are no withdrawal limits.

Customer Support at 1xBet Casino

If you need help, you can contact the casino and one of the fastest options is through live chat, which can be accessed from any page. Initially, you will be met with a chatbot who can answer various questions, or you can speak with a live chat agent. 

If you want help outside of live chat, you can email the casino, and the contact details are available in their support section. You can also use their online contact form, and the casino will respond using the email address you have supplied. 

You can also contact the casino via WhatsApp, Twitter and over the phone. 

Games at 1xBet Casino

The casino is home to the latest online slots, thanks to a list of gaming providers to keep you entertained. You’ll find the latest progressive jackpot slots, Megaways and exclusive titles. The games lobby is user-friendly, and there are various features to help you filter games to find your favourites. You can also search by provider, and when you’re logged in, you can view your recently played games and save your favourites. 

1xBet Casino's assortment of table games includes roulette, blackjack, baccarat and various types of poker. The selection ranges from European Blackjack and American Roulette to Punto Banco and Pontoon.

The video poker section features All American, Aces and Faces, Deuces Wild, Joker Poker, Jacks or Better, Deuces and Joker and a variety of others.

The live casino features the option of gambling against real life dealers. There are blackjack, roulette and baccarat variations to suit all kinds of players and budgets. You can also join rooms with live poker and the latest live game shows. 

1xBet Casino’s Commitment to Responsible Gambling

The casino supports responsible gambling, although there are a few features that are currently available through your account. You may need to speak to the casino to discuss setting limits. 

However, if you need to take a break, you can self-exclude by emailing the casino. 

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Complaints

Read the complaints other players have left for 1xBet Casino. Learn more about complaints.

Show all complaints
Submit complaint
My account is still under verification and I currently cannot access my funds or withdraw my balance
Dear AskGamblers Complaint Team,

I need your assistance regarding my 1xBet account, which is currently under security verification.

1xBet customer support informed me that my account is being checked by the Security Department and instructed me to send a clear photo of my ID from both sides, together with my 1xBet account number, to:

[email protected]

I have already sent the requested documents to the Security Department, but I have not received any response from them yet.

My account is still under verification and I currently cannot access my funds or withdraw my balance.

I am not sure how to properly submit a complaint on AskGamblers, so I would appreciate your assistance with opening and handling this complaint.

I am fully willing to provide any additional documents required for the verification.

Please help me contact 1xBet and find out the current status of my account and funds.

I have attached screenshots of my communication with 1xBet as evidence.

Thank you for your help.

Kind regards,

1xBet Account ID: [1160783039]
Current Balance: [6096 SRR]
Chart Pointer
93h left
ر.س.‏6,096
Complaint against 1xBet 1942 USDT TRC20 withdrawal marked completed but not received
I am filing this complaint regarding a 1,942 USDT withdrawal from my 1xBet account.

On 08.08.2026, I requested a withdrawal of 1,942 USDT via TRC20 to the following wallet address:

Wallet address: TPkPpp3z87U4aPVswdVrqvpYzu7s3AUoFN

According to my 1xBet transaction history, the withdrawal request was made at approximately 20:27 and was subsequently marked as successfully completed at 20:35.

However, I have never received the 1,942 USDT in my wallet.

I have checked the wallet transaction history carefully, and there is no incoming transaction for 1,942 USDT corresponding to this withdrawal. I am attaching a screenshot of my wallet transaction history as evidence.

The concerning part is that 1xBet has marked the withdrawal as completed, despite the funds not arriving at the destination wallet.

I request that 1xBet provide the following:

1. The TRON blockchain transaction hash (TXID) for this withdrawal.
2. Confirmation of the exact destination address to which the funds were sent.
3. The blockchain timestamp and transaction details.
4. If the transaction was not actually broadcast to the blockchain, an explanation of why the withdrawal was marked as completed.
5. If the funds were sent to the stated address, proof that the 1,942 USDT was successfully transferred.

I am willing to provide any additional information required, including my 1xBet account details and further screenshots.

I would like 1xBet to investigate this matter and either provide valid blockchain proof of the transfer or return the 1,942 USDT to my account.

Amount: 1,942 USDT
Network: TRC20 / TRON
Destination wallet: TPkPpp3z87U4aPVswdVrqvpYzu7s3AUoFN
Withdrawal requested: 08.08.2026 at ~20:27
Marked completed: 08.08.2026 at ~20:35

Evidence attached: Wallet transaction history screenshot showing that the 1,942 USDT was not received.
Chart Pointer
80h left
$1,942
Depositing issue
I made a deposit of 85$ on 7/6 and didn't get my funds or anything near to that after a few weeks when I was checking out the query i was told by the specialist that I need to send all verifications including a screen recording of my bank application so that they can help but i picked the payment receipt and transaction advice and emailed it to them so all the information needed and necessary to approve the deposit was sent. ​Following that delay in deposit processing, I received an email on July 29, 2026, from [email protected].
​In the email, the merchant explicitly instructed me to email them a clear view of my full 16-digit bank card number.
​Demanding full, unmasked payment card details via unencrypted email is a severe security violation and creates an extreme risk of financial fraud.
​Due to these predatory and insecure practices, I have refused to comply with their request. And still i have not received anything from the merchant
Chart Pointer
45h left
$85
Withdrawal of Rs 20500 INR
Hi Team,

Account : 102272043
I made a withdrawal of Rupees : 20,500 INR on 3rd Aug. As in the status it is showing successful but the amount is not credited to my account.
I made multiple attempts to the customer support as the given window for the resolution is 48 hours but still no response. Even a payment query is running but no response whatsoever.

Attesting the bank statement as well as the snap shots for reference. Please do the needful in getting the amount credited.
Status solved Resolved
₹20,500
My bet has never been settled
I am submitting this complaint against 1xBet regarding an unresolved El Casino Auto Roulette bet.

Account ID: 1309412479
Bet ID: 3667386324
Provider: El Casino Auto Roulette
Game ID: RA619872
Date: 24/07/2026
Time: 12:01 UTC

My bet has never been settled. Even now, the bet history still shows the pending/loading icon, which confirms that the bet has not been processed.

I contacted 1xBet Support several times. They informed me that the El Casino provider had already restored the balance. However, no funds have been credited to my account.

The amount that should be credited is 15,300 MRU.

I have attached a screenshot showing that the bet is still pending and has not been settled.

I kindly request AskGamblers to contact 1xBet and help resolve this issue by ensuring that my bet is correctly settled and that the missing 15,300 MRU is credited to my account.

Thank you.
Chart Pointer
28h left
15,300
Unrightfully blocking account and delaying verification for 23 days

Dear AskGamblers Team,


I am writing to lodge a formal complaint against 1xBet regarding my account (sent to thecasino >]). My account was completely frozen on July 10th, 2026. Since then, I have been blocked from both betting and withdrawing my remaining balance of 668,447.36 CLP.


I have shown 100% cooperation with their Security Department ([email protected]) and have already provided ALL requested documents long ago. This includes my official Chilean RUT ID, a selfie holding my ID, a phone screen showing my ID, and full bank statements (Cartola Bancaria) proving my transactions.


Despite providing all verification materials, my account has been stuck in "review" for 23 days. Every time I email their security team, I receive the exact same automated copy-paste response telling me to "wait for notification".


This is a clear delay tactic to withhold my legitimate funds. I have violated no terms and conditions. I kindly request the AskGamblers team to intervene, investigate 1xBet's malicious delay, and help me recover my balance of 668,447.36 CLP.


Thank you for your assistance.

Chart Pointer
42h left
$668,477
Waiting for my money for one week

I made a withdrawal on Monday, 20/07, and I am still waiting for my money.

It's not my first time cashing out. I can say that I could be a VIP member cause I play every day, but I think that's not enough for them, cause many times they retained my deposits too,

Once I made a deposit, and it didn't arrive in my account until weeks later, like 3-4 weeks. I tried to get help, but they never solved anything; they just said the same thing. For example, this time all the agents that I called said to me that my money will arrive in my account in a maximum of 5 days.

Tomorrow is the 7th day, and now all the agents say that máximum is the 30th. But they don't tell you why, never; you can't cancel either.

It's the only casino where I have had these problems, the only one, but I can't understand why.

Chart Pointer
66h left
$300
Unjustified delay on withdrawal after successfully completing the kyc verification
account id: 313968111
support ticket: # 73853494
amount: 18200 USD

Dear AskGamblers team, my account's withdrawal was blocked by 1xbet casino for KYC verification. I sent all the required documents as they asked and successfully passed my security verification . Then i tried to withdraw but its still rejected. But it's been over 4 months I haven't received any response from them. their support team ignores and sends automated response. When I asked them how much more time it takes their ignored my emails and just delaying my withdrawal.

Dear Ask Gamblers team, please intervene in this matter with the casino so I can withdraw my funds or get clarification form them, as they don't clarify or respond to the email.
Status rejected Rejected
$18,200
Withdrawal denied after successfully completing kyc verification

account id: 1007888805

support ticket # 89121445

amount: 276000 BDT


Dear AskGamblers team, my account's withdrawal was blocked by 1xbet casino for KYC verification. I sent all the required documents as they asked and successfully passed my security verification on Feb 3. Then the 1xbet casino support team said they sent a message containing my withdrawal code to the address that I provided on my casino account. But it's been over 5 months; I haven't received any letters from them. They didn't provide any tracking number. When I asked them how much more time it takes or to provide me with a tracking number, they replied with the same response as I attached in the screenshot. they didnt sent any code but are just delaying my withdrawal.

Dear Ask Gamblers team, please intervene in this matter with the casino so I can withdraw my funds or get a tracking number or clafication form them, as they don't clarify or respond to the email.

Chart Pointer
76h left
৳276,000
Deposit issue of 20k PKR
Deposit via Raast Not Credited to Account (Query No. 19084290)
Casino: 1xBet
Player ID: 1717242899
Deposit Amount: PKR 20,000
Payment Method: Raast
Transaction Date/Time: 06/07/2026, 18:33
Unique Transfer Number: 6a4bd8da549903239d923a6b
Complaint details:
On 06/07/2026 at 18:33, I made a deposit of PKR 20,000 to my 1xBet account (Player ID: 1717242899) via Raast, using my registered payment number ending in 35. The funds were sent to the agent's payment details (03067331643) and the transfer completed successfully on my end, generating unique transfer number 6a4bd8da549903239d923a6b.
However, this amount was never credited to my 1xBet account balance. I raised an official payment query with 1xBet support (Query No. 19084290) on 06/07/2026 at 18:59, and attached proof of the transaction (payment screenshot and PDF receipt) as supporting documents. The query has remained in "In Progress" status since it was submitted, with no resolution or update from 1xBet.
I am requesting AskGamblers' assistance in escalating this matter with 1xBet, as the deposited funds have not been reflected in my account despite providing full transaction evidence.
Resolution requested: Immediate credit of PKR 20,000 to my 1xBet account
Status solved Resolved
₨20,000

1xBet Casino Complaint Stats

Resolved 393 / 424
Avg. Amount $2,796
Avg. Complaint Duration 18 days
Avg. Response Time 2 days

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Player Rating
8.2/10 ● 513 reviews

Top reviews from our players

EuniceTan badge
8/10

Love how the platform covers women's sport properly rather than treating it as an afterthought. Women's football and tennis get full market coverage which is genuinely refreshing to see.

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priyaraghavan badge
10/10

Here, game selection is solid, but what I like most is how quickly withdrawals are processed after my account was verified. Plus, the clean and easy to navigate button on the mobile app caught my attention too.

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santi_bustamante badge
7/10

I’ve been using them mainly for football, and the overall experience has been quite solid. The pre-match lines are competitive, especially on Asian handicaps, totals and double chance markets, and the live odds usually move quickly enough to catch decent value. My only complaint is that some live markets disappear for a few minutes during busy matches, which can be annoying when you are trying to get a better entry point. Still, the pricing and market depth make it a good option for serious bettors.

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ArjunMenon badge
7/10

Customer service responded to my inquiry within minutes via live chat. My issue was resolved efficiently without any unnecessary back-and-forth. Exactly the support experience you want.

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Thank you for your feedback! We are pleased that the work of our support service left you with positive impressions. We are always on call and ready to help in any situation. Please contact us if you need it!

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JasmineWong badge
10/10

The mobile app is hands down the best in its class. Loads in seconds and I have never experienced a single crash even during high-traffic events like World Cup knockout nights.

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Thank you for your feedback! We are glad that the mobile version is convenient for you and works without any problems. Play and bet anywhere - we are always here for you!

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leila.ahmed331 badge
10/10

Website works fast and feels easy to understand even for someone who does not bet every day. I deposited $120 and the money showed up almost instantly. There are many events to choose from, and the odds looked pretty competitive compared to other bookmakers I tried before.

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Hello! Thank you for your feedback and for choosing our company. We hope that future updates and innovations will bring you fun. Enjoy your games! :)

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AmandaChua badge
9/10

Really impressed by the wide range of payment options available. Everything works seamlessly and deposits hit the account instantly. Makes the whole experience completely hassle-free.

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Hello. Thanks for sharing your feedback with us. We are very pleased to know that you like our site. Stay tuned and follow the news!

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sami_riyadh8 badge
10/10

I like how quickly bets are accepted on this platform. The website is translated well, includes a useful results section, and even allows users to watch matches directly without needing external services. Customer support has also been professional whenever I contacted them.

Helpful ()

Hello. Thank you for taking time to write this review. We will do our best to keep your experience with our Company as positive as possible.

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Ethan_Ong badge
7/10

Withdrawals are processed quickly, and customer support was genuinely helpful when I had a query. That kind of responsive service builds real long-term trust.

Helpful ()

Hello. Thank you for your review, we are very pleased to see your positive feedback. If you have any questions in the future - we are always in touch to assist you with anything you may struggle with.

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AlvinChua badge
10/10

Every update makes the platform noticeably better than it was before. You can tell the product team actually listens to user feedback and acts on it — that level of care really shows in the experience.

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Hello. Thank you very much for the high rating you gave us. Wishing you good luck!

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1xBet Casino News

Read all news about 1xBet Casino, check for updates and stay tuned for exclusive bonuses.

1xbet Casino and CT Interactive Host a €3.5K Tournament in Our Forum
Promotion 1xbet Casino and CT Interactive Host a €3.5K Tournament in Our Forum

Finally, one of our favourite 2026 slots comes into focus! CT Interactive takes centre stage in our latest Forum contest, featuring the adventure-packed Book of Lost Pyramid!Running through 24 July, the competition is hosted at 1xbet Casino and offers 20 prizes totalling €3,500!Explore Treasures In the Lost PyramidThe game was released back in February, and we’re glad it finally got the attention it deserves! Book of Lost Pyramid takes you straight to Mesoamerica to hunt for long-lost Mayan treasures. (Fingers crossed you unearth some of those treasures in our tournament!)As usual, we keep things simple:Sign in or register on at 1xbet Casino.Spin the reels of Book of Lost Pyramid.Screenshot multipliers and post them in our forum.You can post as many screengrabs as you wish; the more screnshots you post, the more chances you have for your name to appear in the draw!If you’re uncertain about some of the rules, visit the dedicated Forum thread link and read the T&Cs through and through.€3.5K for 20 ContestantsOnce we determine the winners via random draw, we will distribute the €3,500 prize pot in the following manner:1st place - €1,0002nd place - €5003rd place - €3004th place - €2005th place - €1506th–10th place - €100 each11th–20th place - €85 eachThese are all hard cash prizes! No vouchers or bonus money - just a chunk of cash in your pocket!Join in the discussion in our Forum and start snapping those multipliers!

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By Goran G.
How One Player Reclaimed $238K Through AGCCS
AG News How One Player Reclaimed $238K Through AGCCS

Delayed payments are common issues players face and sometimes, all it takes is a little nudge from our Casino Complaint Service team for the case to be successfully resolved. A player at 1xBet Casino faced an unexplained delay after requesting $238,000, so they decided to reach out to us, to try to speed up the process.Strong Desire to Solve the ProblemOur member Tigran contacted our support team and submitted a complaint successfully, providing us with all the details we needed. They explained their case, and submitted multiple verification documents to the casino upon their continuous requests.Even after 2 weeks, he received no money and was still waiting for the casino to process the payment.After the $238,000 complaint went live on our site, the team at 1xBet Casino asked for some additional information through our site and from the moment the player provided everything, it was announced that the verification was successful! Multiple Payouts and Happy ResolutionDue to the high amount of money, 1xBet Casino released several smaller amounts and insisted on a player to keep everyone updated. Both the casino and the player have been fully professional throughout the withdrawal process and a few days ago, our player announced that he has managed to withdraw everything to the dime!We wanted to thank both Tigran for his patience and trust in us, as well as 1xBet Casino for their professionalism and staying on top of all the complaints. If you’re facing similar issues, we invite you to check our guidelines and submit a complaint.

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By Petar M.

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