Stake Casino India Complaints

Username: muiez123, the amount: 9500, the date: 6/10/26

Stake provided a UTR number, 951425785026, that my bank verified is completely missing from the banking network.

Stake support is now closing my live chats instead of initiating a gateway trace.

Hello Stake Support, it has been 28 days since my ₹9,500 withdrawal, dated 6 October 2026.

My withdrawal status shows Successful, but the money has not been credited to my SBI bank account. SBI has confirmed that they cannot locate any transaction using the UTR provided: 951425785026. The beneficiary account details on the payment voucher match my bank account.

Please urgently escalate this case to your payment provider and provide the original bank-generated UTR, remitting bank details, and official confirmation of the transaction's final status.

If the payment was not credited, please investigate and resolve this issue.

I visited my bank; they said that we did not receive any amount.

Thank you

Stake.com Withdrawal Issue — ₹38,000 Still Unresolved After a Week

Casino: Stake.com

Issue: Withdrawal not received; account placed under review

Amount in question: ₹38,000

Withdrawal ID: 3733798334

Date initiated: 11 October 2026

Current status: Awaiting review and resolution

Complaint

I am seeking assistance with an unresolved withdrawal issue with Stake.com.

On 11 October 2026, I initiated a withdrawal of ₹40,000. The payment documentation I received showed ₹38,000, and Stake support explained that ₹2,000 had been deducted as transaction fees. However, the ₹38,000 never reached my bank account.

I contacted Stake support several times and followed their instructions. I provided my bank statement, transaction screenshots, withdrawal details, and the additional information requested by their Payments Team.

After further communication, I was informed that my account would be placed under review and that, once the review was complete, the amount would be reprocessed to my bank account. I was also told that the review could take between 2–3 days and a couple of weeks. During this period, I would not be able to log in to my account or place bets.

It has now been approximately a week, and I am still waiting for a clear update on the status of my funds and the review process.

I understand that payment investigations and account reviews can take time. I have cooperated with the requests made by the support team and submitted the documentation requested from me. However, the continued uncertainty about my money has become concerning.

What I am requesting

1. A clear update on the current status of my account review.

2. Confirmation that my withdrawal is being processed and that the funds have been accounted for.

3. A realistic estimated timeframe for the funds to reach my bank account.

4. Confirmation that I will receive progress updates through my registered email address.

I am not looking to create unnecessary conflict. I simply want my funds returned and a clear explanation of what is happening.

I hope Stake's Payments Team can resolve this matter promptly and provide a definitive update.

Withdrawal reference: 3733798334

Thank you to anyone who can offer guidance on the appropriate next steps.

I made a ₹13,900 UPI deposit on Stake on 13 October 2026, at 10:42 PM, but the transaction is still pending and the funds have not been credited to my account.

I have already escalated the issue through Stake's payment enquiry process, but the status remains under review.

Transaction ID: 3737453309

UTR: 628672710853

Enquiry ID: E3hsNuHm3XOw23rT

I request Stake to resolve this urgently by crediting the deposit to my account or refunding the full amount to my original payment source.

I am writing to urgently report a critical issue regarding a recent deposit of 10,000 INR made to my Stake account. The funds have been successfully debited from my bank account, but they are neither reflecting in my Stake account balance nor have they been reversed or credited back to my originating bank account.

To help you trace and resolve this transaction swiftly, I have compiled the essential payment details below and attached the necessary verification documents:

• Deposit Amount: 10,000 INR
• Date and Time of Transaction: 24th Sept
• UPI / Reference Transaction ID (UTR): 626737827846
• Registered Stake Username / Email: < email removed >

Attached Documents for Reference:

• UPI transaction screenshot confirming the successful debit.
• Official Stake deposit receipt generated during the transaction attempt.
• Complete bank account statement highlighting the successful debit of 10,000 INR.

As this involves a significant financial sum, I kindly request you to escalate this matter to your finance or payment gateway reconciliation team immediately. Please track this transaction, credit the funds to my Stake account at the earliest, or process an immediate refund to my bank account.

Thank you for your prompt attention and swift resolution to this matter. I look forward to hearing from you soon.

Dear Stake Customer Support Team and askgambler

I am writing to report an issue regarding a recent withdrawal from my Stake account.

My total requested withdrawal amount was 38,000 INR, but I have only received 3,800 INR in my bank account.

Please check into this matter and ensure the remaining balance is credited to my account as soon as possible.

- Transaction Details / Order ID: 3722580438

- Total Withdrawal Requested: 38,000 INR

- Amount Received: 3,800 INR

- Date of Transaction: 05 October 2026

P.s I have attached the bank account statement for your reference and screenshot of the transaction.

Thanks,

My account on Stake is fully verified

The platform has placed my account into 'banking disabled mode' due to their third-party payment provider restrictions in India.

I have a legitimate remaining cash balance of 13,000 INR. Internal live support has refused to help me withdraw my funds, stating, 'there is nothing we can do on our end,' and closing my tickets when I ask for a supervisor.

Under Stake's regulatory framework, a technical breakdown of an automated payment gateway does not give the operator the right to permanently trap or forfeit a verified player's money.

Since automated INR withdrawals are offline, I am requesting that a Stake corporate manager manually settle my 13,000 INR balance. I will accept a manual bank payout via IMPS or a backend conversion into Litecoin (ltc) or USDT credited to my account so I can withdraw.

All identity and address verifications are already fully approved on my profile

Stake marked my withdrawal as 'Successful' but the funds never arrived in my bank. I provided my bank statement as proof.

Support stated they are 'checking with the payment provider' and have completely ignored my emails for 4 days without providing a UTR number or Ticket ID not resolved and not responding, completely ignoring.

At first I withdrew my money amount 49000, 17000, 20000 etc all the others amount credited to my bank but 49000 didn't when I complained to live support they told me payment provider has paid me and told me to contact there payment team through email and I did. They told me they will check and they also said they have disabled my banking mode. And today I checked my stake account 49000 inr was returned to my stake account I was shocked and happy but when I tried to withdraw it it said I cannot withdraw my money nor I can play with it so I asked live support they said they have nothing to do with it.. I want to withdraw my money 49000 inr is soo big for us it was biggest win in 2 years so please help me to withdraw my money please i beg you

Hey Stake Team and Askgamblers Team.

I made a withdrawal on 22/07/2026

And yet I haven't received it in my bank or had it refunded back to my stake account.

Stake live support shared with UTR number told me to contact with bank and I did. I visited my banking branch and shared the UTR number provided my stake support. Bank staff clearly told me to contact sender as they haven't no payment received with this UTR/refference number.

After that stake asked me to share my bank statements to payment stake email. And since then almost a week has passed and I see no update and no response from stake payment email.

I'm really worried about my money now. I have never faced this type of problem with stake ever despite a old stake user.

I'm requesting stake team and Askgamblers Team to solve my issue. Tell your payment provider to process my withdrawal or refund the balance to my stake account.

Amount - 19000 INR (20000-1000 fee)

Date of withdrawal - 22/07/2026

Transaction ID - 3594290374

Hi, I have withdrawn 19080 INR on 23 July 2026. The withdrawal id is 3596588138. I have still not received the funds in my account. Please help me get back my funds. I have attached my account statement too. I have complained on their complaint portal too but I have not received an appropriate resolution.

On 21st July,2026 at approximately 1.27 PM, I deposited ₹20000 to my Stake account via UPI/Paytm.

- The transaction was confirmed successful on Paytm/my bank, with UTR number [620237674083].

- When I entered this UTR number on Stake's platform to verify the deposit, it showed "Payment Verified Successfully."

- Despite this, the amount has not been credited to my Stake account balance.

I am attaching the following evidence:

1. Screenshot of the successful Paytm/bank transaction showing the UTR number

Since the payment has been independently confirmed as successful by my bank/Paytm and verified by Stake's own system, I am requesting that AskGamblers help facilitate either:

1. Crediting the missing amount to my Stake account, or

2. A full refund to my original payment method

Stake account username: <removed>

Registered email: <removed>

Thank you for your assistance in resolving this matter.

<full name removed>

Dear Sir,

My Stake username is rajroshan316.

22 days ago, I placed a withdrawal of 6080 INR ID- 3547754387

and 5035 INR ID - 3547570749

Till now, they have not sent my withdrawal; they have always sent me the UTR of both payments, which have not come into my account.

I asked their support center, and they are not helping me, replying the same message again and again.

I sent an email to their payment team, but they are also not helping me. I am tired of live support and sending mail to them.

My humble request to you, sir, is to kindly look into this matter and help me to resolve it, please. I also sent them all the required details and my bank statement, but they are still not resolving my case.

Dear AskGamblers Support Team,

I hope you are doing well.

I am writing to request your assistance regarding two deposit transactions made to my Stake account. The payments were successfully debited from my bank account, but the funds have not been credited to my Stake balance.

I have already contacted Stake Support and provided the necessary information, but the issue remains unresolved. I would greatly appreciate your assistance in reviewing this case and helping me reach a fair resolution.

I have proof of payment and can provide bank statements, payment screenshots, or any other supporting documents if required.

The transaction IDs are:

3564538048

3564491452

I kindly request that you investigate these transactions and help ensure that the deposits are either credited to my Stake account or refunded if the transactions were unsuccessful.

Thank you for your time and assistance. I look forward to your response.

Kind regards,

I have deposited 500 ruppes into stake and the deposit is still not been credited and they are saying that we did not receive the payment,the third party vendor is scamming stake and people depositing money, moreover it is stake's problem by trusting this scam third party vendor for INR deposits, please refund the money or add the INR in my stake account < sent to the casino >