Not sure what is going on with Ruby Slots but I feel like I will never receive my payments. I have played a lot and have since stopped for the most part because I am not getting anywhere with the support team and feel mislead. My winnings are from July and have not received anything. I have been told numerous times that my account is verified for my Wells Fargo bank wire and that my payments will be deposited soon. I have been told the same thing over and over. The time that has past is more than adequate for them to send payments and I would like to receive a confirmation on when my money will be deposited in my bank. I have attached 2 screen shots that reflect the amounts owed with dates.
Thanks in advance for the help.
I also unfortunately am having the same issues with another casino in this group which I will submit a separate claimplaint shortly.
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