Ruby Slots Casino - Delayed withdrawal

Fennie Washington United States
posted on May 18, 2016.

I requested a withdrawl for 412.50 on march 31 /16, all necessary doc.were on file. the withdrawal was approved on same day and I was told the claim went to the processor to have a check cut. Well may 31st or two months in is approaching fast and I still have not receive my withdrawl. is there any reason this process should take so long, It didn't take this long when I would make a deposit to play ruby slots online.
I need help ,getting my money

posted on May 20, 2016.

Hi fb_102­095­018­826­93552--

I've looked into your account and I do see that a payment has gone off. I would expect to see tracking on this by mid-week (next week) and generally once I receive tracking, payment arrives the following day.

I apologize for the delays and frustration on this. I'll keep my eyes open for your tracking and I'll report back as soon as it reaches me.

Have a wonderful weekend,


posted on May 24, 2016.

Hi fb_102­­09­5­0­18­­826­­93­552--

Apparently I'm a bit behind--when I checked on your tracking, I saw your payment had already been delivered to you (yesterday). :-)

I'm very happy this has now been resolved. Again, I apologize for the delays.

I wish you all the best,


posted on May 28, 2016.

Dear Fennie,

Did you received your payment, can we close this complaint? Please be advised that in case you fail to respond within the given time frame we will consider this case as resolved.