Palace of Chance Casino Complaints - Withdrawal & Other Problems

Palace of Chance Casino - Continuing Delayed payment

Hello, Palace of Chance approved my withdrawals on 12/17/2021 and 12/18/2021. I feel I gave them plenty of time before I started checking on the ...

Palace of Chance Casino - Intentional Delayed Payment 2K

I have been trying to collect my winnings of $2000.00 since Jan 27, 2022. I have contacted customer service 27 times in regards to my withdrawal ...

Palace of Chance Casino - Violation of Withdrawal Approval Terms and Conditions

I have contacted customer support many times about my pending withdrawals and each time I'm told that things are being escalated. They have escalated ...

Palace of Chance Casino - Delay in withdrawal approval

I requested a withdrawal for $1553.00 on 1/7/22 They got back to me and said that my withdrawal was pending and that all documents were verified and ...

Palace of Chance Casino - Delayed payment of 1750

Delayed payment of 1750.00, withdrawal was submitted on January 3rd. Withdrawal is still in process and has not been approved. This has happened here ...

Palace of Chance Casino - Eleven withdrawals of $25,200 awaiting approval

II currently have $25200 withdrawals awaiting approval and processing. I have a two withdrawals from 07/15/2021 (Transactions 319668 and 3196670 for $ ...

Palace of Chance Casino - Some stalled payments starting in September

At the Palace of Chance Casino, I have six pending withdraws that total $14,671. My first requested withdrawal was on 09/11/2021 for $2,500. I can ...

Palace of Chance Casino - Eleven withdrawals awaiting approval

I currently have $25200 withdrawals awaiting approval and processing. I have two withdrawals from 07/15/2021 (Transactions 319668 and 3196670 for $ ...

Palace of Chance Casino - Delay on withdrawal approval

Hi I requested a withdrawal of $2500.00 on December 1st of 2021 it's now December 18th and they still haven't approved my withdrawal, they have ...

Palace of Chance Casino - Will mot honor wire transfer request

I made a $1500 payout request. I provided all necessary information thru WooYu and sent by banking information via email as well as on the casino site ...

Palace of Chance Casino - Being ignored

I withdrew on Nov. 2nd and it has been over a month and I still have not been paid my winnings, I did not use a bonus and I submitted all my docs and ...

Palace of Chance Casino - Withdrawal of $890 not approved in 10 day timeframe

I made a withdrawal request of $953.00 ( minus $63.00 bonus money) on November 10, 2021. According to chat it takes 7-10 days for a withdrawal to be ...

Palace of Chance Casino - Withdrawals on delay Since September 23 2021

I have waited; called; emailed and spoken to representatives about 6 withdrawals amounts totaling $670 starting on September 23 2021. Below are the ...

Palace of Chance Casino - 2 withdrawals exceeded the 10 day withdrawal timeframe

$2500 withdrawal from 10/17/21 and $2500 from 10/23/21 have exceeded the 10 day timeframe and not been paid yet. Please take a look and see if these ...

Palace of Chance Casino - Withdrawals pending for over 60 days

I have put in multiple withdrawal requests (5), the oldest being for August 28th, and most recent for September 4th. Total of the withdrawals is $1386 ...

Palace of Chance Casino - Refusal to accept valid ID

I have been trying to get my ID approved for over a month. I sent my picture ID- drivers license from state of PA in USA in September & was told they ...

Palace of Chance Casino - Delayed payment of $32000 since June

Hi,I made 13 pending transaction requests totaling an amount of 32,000 USD , the oldest transaction date from 06/13/2021 . I went onto live chat ...

Palace of Chance Casino - Withdrawal not approved or paid

Here we go again. Made a withdrawal on Setember 13, 2021 in the amount of $2054.00 of course as usual it is still not approved and when I go into live ...

Palace of Chance Casino - Withdrawl approval is taking months

I submitted a withdrawal request on 8/3/21 for 4 withdrawal requests of 2500 each. About a month later I finally received half 5000 of the money. And ...

Palace of Chance Casino - Withdrawal not approved or paid

I made a withdrawal on August 23, 2021 for 1301.00. It says their timeframe for approval is 5 business day. It is now 14 business days. I went onto ...

Palace of Chance Casino - Withdrawal Delay

I have now been waiting for a cashout for over a 2 months now, and upon asking live chat about it, the representative told me, that I should choose ...

Palace of Chance Casino - Not paid in over 2 months

I submitted a withdrawal over 2 months ago when I won 13000, at first they blocked my account and then after weeks of talking to different people they ...

Palace of Chance Casino - Waiting too long for my $1,300 bitcoin payment

My first withdrawal was approved in Nov. 2020 for $200 then I got an email that said I would not be able to receive a check and I needed to do a ...

Palace of Chance Casino - Delay in released payment

My payment for $1060.00 was approved on 9/24/20, it was released to the service payment provider on 10/23/20 , there terms say it takes 10-15 business ...