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Palace of Chance Casino - Withdrawal of $890 not approved in 10 day timeframe

RESOLVED
Complaint Info
Disputed casino Palace of Chance Casino
Reason Bonus terms violation
Amount $ 890
Alinda333 Canada
Posted on December 3, 2021

I made a withdrawal request of $953.00 ( minus $63.00 bonus money) on November 10, 2021. According to chat it takes 7-10 days for a withdrawal to be approved and then payout is 7-10 days after that. Today is December 2nd and my withdrawal still hasn't been approved.

I contacted chat several times and they told me they have escalated the withdrawal and that I should receive a response with 48 hours. As of today, there is still no update on my account.

Alinda333 Canada
Posted on December 6, 2021

I have received my withdrawal. Thank you.

AskGamblers
Posted on December 6, 2021

Dear all,

As apparent from the submitter's latest post, the AskGamblers Complaint Team is pleased to announce the case has been resolved and closed.

We thank both parties for their assistance during the complaint process.

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