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Some stalled payments starting in September


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By Evan
4 years ago
Message on forum

At the Palace of Chance Casino, I have six pending withdraws that total $14,671. My first requested withdrawal was on 09/11/2021 for $2,500.

I can provide any additional withdrawal info if needed. I am hopeful to receive my winnings with Tawni and AskGamblers on the case :-)

Talk to you soon.

- Evan

Disputed Casino Palace of Chance Casino
Amount $14671

Discussion

User name loyalty-level-2
Yippee, Happy New Year to you as well Tawni! I received the 01/06 payment you listed as well as another one on 01/10. Going smoothly.

- Evan
User name
Hi Evan--

I'm always happy to help out. ;-)

A payment was issued to your wallet, Thursday: 1/6 Paid $5000 (0.11653589) + no Service Fees Bitcoin for transactions #88165043 ($2,500.00), #88165042 ($2,500.00).

Your next approvals will be sorted later today and I expect the payment will be issued the day following.

I'll be back in a few days with another update...

Happy New Year!

Tawni

Palace of Chance Casino Complaint Stats

Resolved 215 / 231
Avg. Amount $2,698
Avg. Complaint Duration 16 days
Avg. Response Time 3 days

Palace of Chance Casino Complaints

See all complaints for this casino
Issues with the withdrawal method via wire transfer

In August, I decided to finally give the promotions a go on the site and deposited 100$ for a 250% deposit bonus match, I think-- some kinda huge match bonus though.

I played through the wagering requirement and also had a manager withdrawal of the coupon $100 from my winnings.

I've been trying to initiate a wire transfer for my winnings. Canadian player here banking with < removed >and also tried < removed > for wire info. After trying < removed > 2x, I contacted support, numerously actually, support stated < removed > does not accept international wire transfers, which doesn't make sense to me because my first time doing a wire transfer, I phoned customer service for < removed > & received all the information I needed for the wire transfer on Palace of Chance.

3rd time asking for support on what banks can accept the wire transfer, the closest answer I received was < removed > .

So I researched CAD banks that accept international wire transfers. I came across that my < removed > account has a wire transfer, and the information is < RBC >, so I sent the new information to POC email support, and once again.. they declined my withdrawal request!!

Not sure what to do from here on.

I even tried to ask if I can just withdraw using Coindraw, as I do have crypto wallets, but bcoz I didn't deposit using crypto, I guess I'm not eligible for that option.

I did make a deposit for confirmation wallet, though a few months back, but the currency is USD and I'm CAD, so the amount was too low for it 🙃

Help pls!

Status solved Resolved
$1,500