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LSbet Casino

Our Rating CasinoRank
6/10
CasinoRank
Player Rating 29 reviews
5.3/10
29 reviews
Complaint Response 15 complaints
2 days avg. 15 complaints
What we like
  • Completely instant-play
  • Contains numerous video slots and other games from Microgaming and NetEnt
  • Live blackjack, baccarat, and roulette available
  • Live chat support available between 08:00 and 21:00 GMT
  • Secured with SSL encryption
  • Proven fair by independent audits
What we don’t like
  • Not available to players in Bulgaria, Denmark, France, Iran, Israel, Moldova, or the Netherlands
  • Live support not available during late-night hours GMT
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


LSbet Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://www.lsbet.com
Established
2012
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, German, Italian, Polish, Portuguese, Spanish, Russian, Turkish
Casino Type
Instant Play, Mobile, Sports

LSbet Casino is an instant-play online casino with a multitude of games, an easy-to-use interface, and multi-lingual customer service. The site offers slots and other casino games from NetEnt and Microgaming, as well as live table games from the Evolution Gaming platform. LSbet Casino is licensed by the jurisdiction of Curacao.

Restricted Countries

LSbet Casino does not take players who live in the United States, Bulgaria, Denmark, France, Iran, Israel, the Netherlands or Moldova. All other players who live in a country where gambling is not prohibited by law are welcome to register.

Security and Fairness

LSbet Casino understands the risks involved with playing online and does everything necessary in order to keep player information secure. This includes the usage of SSL encryption whenever passwords, financial data, or other personal details are transmitted to the casino server.

Both Microgaming and NetEnt are continually audited for fairness by independent agencies, with audit reports available for both platforms across the web. Additionally, the live table games are visibly fair and are continually monitored by real pit bosses, who can settle any disputes.

StallCation

Complaints

Read the complaints other players have left for LSbet Casino. Learn more about complaints.

Show all complaints
LSbet Casino - The payments are horrible and the customer service does not provide solutions

On Monday, September 26, I decided to try this bookmaker and made a deposit for 491 usd, I had the intention of placing a sports bet but after seeing the odds and limits I decided not to bet my money and I wanted to withdraw it the same day so a first withdrawal attempt was rejected. When contacting customer service by chat, they told me that I had to bet the money in my account at least 1 time to be able to make a withdrawal, (this surprised me since I never accepted any bonus or read any clause like that) so I asked a solution since I was not willing to risk my money forced by a bookmaker. They told me that if I didn't want to bet they would deduct 10% from my funds and let me withdraw the rest, seeing that it was my only option, I agreed. Then I made the withdrawal for $441.9 usd on the same day the 26th at 6:30 am and I sent the email with my verification documents as requested by the same agent who explained to me why I could not make the first withdrawal.

After 1 hour of making the withdrawal through SKRILL and sending my verification documents, I received an email from LSBET confirming the verification of my account and documents and mentioning that the withdrawal would be effective and would reach my account within 24 hours.

Almost 48 hours have passed and after asking again for my withdrawal via chat they told me that it would be done no later than yesterday the 27th, which did not happen. I am afraid that they will never deposit my money and the betting page does not give me confidence at all. I already agreed to give away my money but I want my payment.


I appreciate your help in advance.

staus Resolved
$441.9
LSbet Casino - Withdrawals not processed as per their payment time frames
I deposit ~10k on a last week to LSbet. Have played there few years and have deposit much more in history.

I had a real winning strike and have now +50k€ stuck on my LSbet account.

Now there seems to be some problems on a withdrawals. I requested 3x1100€ (btw its real maximum withdraw, even site says 15k is maximum to neteller) withdrawal 30.12 and they paid only 1100€ to my neteller account. Every another withdrawal is stuck on a site and support tells everyday that "your withdrawals will be paid today".

Reason why im worried is that they have few complaints here and in a different gambling forums where they have closed account when somebody wins a lot and tells story where player have got dublicate account without any evidences. So I asked is everything ok with my account and every support agent said u have nothing to worried, we gonna pay your winnings.

So they say they will pay, first yesterday, then it changed today morning "because of holiday" but nothing has happened and it seems to be impossible to make even 3300€ withdrawal. Doesnt matter how much you have played or deposit in history LSbet seems to have principle where they owns money right after deposit and its allmost impossible to get back even small part of your deposits to your neteller. Even if u win with a fair play and bets and they confirms that everything is ok and your account is fully verified.

Made this public because u give great star rating to site but every agent lies to me by turns and changes the date when withdrawal is processed and now there is propably huge risk that they just close account and steal those winnings and deposits like in another cases if i dont lose those back. Three different agent confirmed that theres nothing wrong with my account and have made few withdrawals before without bigger problems.

I have three different chat coversations documented where i ask when you pay and is my account ok. Every time they promised to pay and says my account is verifies with out issues but still i cant get moneys to Neteller. Allso have my full betting history and latest terms and conditions if thats needed. Every safety checks is allso done and confirmed.

Hope there is some manager who confirms that site really pays if somebody sometimes wins and takes care that really happends. If not, site is really big scam which takes your moneys without possibility to win.

"
Conversation started on : Tuesday, January 01, 2019, at 09:26 (GMT+0)


[09:29] V1544993526310690: Department : English
Question : Hi. My withdrawals is still pending. Have deposit like 60-100k to your site. First time i have won little bit bigger amount. Can u confirm that everything is still ok with my account? I have heard u have closed few account when they have won some little bit bigger amounts. I have my full gaming and transaction historys and few chat histories on last day to license holder where u confirm that everything is ok but want to be sure of about that.
[09:29] Ruby has joined the conversation
[09:29] Ruby: Hello! Welcome to LSbet.com Live Chat.
[09:29] V1544993526310690: Ideone nick
[09:29] Ruby: Thank you. Please allow me a moment to check it for you.
[09:31] Ruby: Thank you for your patience. Your withdrawals are due to be paid untile the end of this day.
[09:31] V1544993526310690: And u confirm everything is ok and theres nothing to be worried?
[09:33] V1544993526310690: If i continue huge bets and won like 100k u gona pay that out?
[09:33] Ruby: As I can see there aren't any issues.
[09:34] Ruby: The money will be paid out accordingly to the conditions set by the Finance department.
[09:34] V1544993526310690: Ok. Thanks and happy new year! 😊
[09:35] Ruby: Thank you. Happy holidays to you too and have a great day!
[09:35] Ruby has left the conversation"

"Felix on a same day
[15:21] Felix: Thank you for your patience. As according to the information provided by our Finance Department, your previous withdrwal request of 1100 EUR ha been processed yesterday on 31/12/2018. The next withdrawal is scheduled to be done by the end of the curent day, the lates is by tomorrow morning. There may be a slight delay due to the New Year holidays, but I assure you that there is nothing to be worried about. You will receive your winnings as soon a possible"
staus Resolved
€3700
LSbet Casino - Confiscates my winnings after unfairly accusing me of multi-accounting
On June 20, 2018 I opened my LSbet account, with my cell phone (only me use my cell phone) and deposited $ 500, without asking for any bonus or other type of benefit. After a few bets I lost all my money, and when I tried to deposit again I could not because I had already reached my maximum deposit limit. On live chat I was informed that to increase my deposit limit I should first verify my account (the procedure kyc). After submitting my personal documents my account has been verified and approved and my deposit limit increased. Again I deposited $ 500, and again I did not request any bonuses. However, this time I won a few bets and my balance went to $ 4000. The next day I received an email requesting a photo of me holding my ID and saying that my account would be suspended until the photo was sent. I sent this photo and after waiting more than a week I received another email saying that my account is duplicated and my winnings would be confiscated. LSbet is acting extremely dishonest. Without presenting any evidence they have only said that I have violated section 1.2.4 which states "1.2.4 The Player's Account must be registered in his / her own, correct, name and personal details and it shall only be issued once for the Player and not duplicated through any other person, family, household, address (postal or IP), email address, or any environment where computers are shared (eg schools, workplaces, public libraries etc), and / or account in respect of the Services, any other accounts which the Player opens with the Company, or which are beneficially owned by the Player in relation to the Services shall be "Duplicate Accounts".The Company has the right to close any Duplicate Account (but shall not be obliged to do so). " It seems to me that they are just making excuses for not paying me what I have legitimately earned. I do not have another account in LSbet and neither anyone else could have used the same device as mine because I used my cell phone. No one else makes use of it. What makes the dishonesty of the LSbet more evident is that after losing the first $500 my account had to be verified before I could make a new deposit. If my account was doubled they would realize that at that moment. But they allowed me to deposit another $ 500 and make several bets. Once I made a profit, they suspended my account and confiscated my earnings. And I wonder why I would have duplicate accounts if I do not use bonuses? These accusations are meaningless, unless they're just wanting to keep my money.
staus Unresolved
$4000

Complaint Statistics

Resolved 11
Avg. Amount $ 6,003
Avg. Complaint Duration 13 days
Avg. Response Time 2 days

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Player rating
5.3/10 29 reviews

Top reviews from our players



And another Netent casino, which they are my favorites, well they do have Microgaming slots, but if I want to play, sometimes Microgaming games I do deposit in that kind of casinos. I knew about this casino for a while, but since they were only offering 100% match bonus with no free spins I didn't want to place my deposit there, well another thing is I do not trust that much Curacao casinos, because I had problem with on of them and I had never been paid by that Curacao licensed casino.

The other reason was, the complaints I saw them here at Askgamblers site, well when I see even 1 complain in Curacao casino I never deposit there. So few days ago they were having one promo for 10 free spins if you share their FB page, but first you had to opened an account and doesn't have to be a depositor. Well since was no deposit free spins I decided to try.

I opened my account very quickly, share and like their page and the next thing I had to do is contact their chat support, so they can credit my account with those"imaginary" free spins. The chat support was awful, why?
Hmm let me start, first they asked from me to give them my FB link from their promo, so they can see that I done that, which I send them and then, that man from the chat was unavailable! He kept saying that I didn't like their page, which is not true and they asked me to send screenshot of their promo page, liked by me, via email!This is the most ridiculous thing I have ever heard from one casino, so many proves for some free spins, so he keep telling me that, which I refused, honestly, what is that torturing people for 10 free spins, LSbet are they serious, with that behavior or what ?

Well one thing is sure, I will never deposit here, looking at their behavior for free spins and imagine what will happen if I deposit , hmm I don't want to imagine anything , so I will stay away from casinos like this one!

Dear katemak, 1. First of all, we would like to thank you for your interest to LSbet.com and your comments on Askgamblers.com. 2. We are glad that you took part in our promotion ”Share us on Facebook and get 5 Free Spins”. 3. In full accordance with the p.3 and p.5 of the Terms and Conditions of this promotion you was supposed to provide us with link to your Facebook profile: “p.3 In order to qualify for this promotion you have to click “Like” on LSbet.com Facebook pages and “Share” one of LSbet's posts (the publication should be ‘PUBLIC’).” and p.5. Free Spins will be credited within 24 hours following actual receipt of the request including link to the Facebook profile. 4. Our Casino team has reviewed all Facebook profiles sent to us and all the Free Spins have been credited accordingly. 5. In case our team missed your request or didn't find “Like” or “Share” on our page, please kindly send us additional request including link to your Facebook account. 6. We will review your request and credit the Free Spins accordingly. Best Regards, LSbet.com Team

user avatar

LSbet casino is a casino I've never had a contact with before.
I did notice a lot of positive feedback from this fan base, and the high overall ranking of the casino, so I thought I might as well give it a go.

Right off the bat I didn't like the fact that the site doesn't offer downloadable version of the game. I do indeed play the flash version, but a casino that is ranked this high on askgamblers should have at least some variety of options for their fans.
It depends on the company really, I'm just stating this as an opinion rather than critique.
I didn't have any trouble registering my account. Depositing was just as quick and easy as well. I don't like going through the hustle of longer registrations and deposits, I just find it so annoying when it takes longer than a day.

My initial deposit was 20 euros, and meeting the wagering requirements wasn't an issue at all.
I've actually read about, in the reviews section, that some guy played South Park, so for the first time ever I decided to give it a try.
I'm a huge fan of South Park and to be honest, I'm not really sure how I've never found this before.

My bets were my averages. 0.25 - 0.40 and I did found myself at times losing a lot of money.
Luckily this casino kept me going for a few hours before my balance reached a 0.
But playing Southpark was so much fun, I'm looking forward to my future meets with this game.
It was a positive experience all in all, I was pretty sure I'd have some money to withdraw by the end of the day, but I found myself cashless after some notable wins. I did on a occasion win 30$, 27$, but I was trying to make some more money out of it.

Wasn't the best go. If I had to rate this casino 1/10, it would be a solid 6/10. It's decent, nothing too fancy but the software is good and the games selection is nice as well. Props for Southpark it was fun to test out!

LS bet casino room has the best slot games ever and I had so much fun playing specially Hit man and Thunder struck which got me a lot of money luckily. Its games are embedded with Microgaming, Net Entertainment and Evolution software.

They have a very wide variety of games and almost all of them are fun to play and I loved my slotting experience with this room and it earned me a lot of money and I am glad about it. They have changed the way the casino used to run. It has various virtual table games some of them are oasis poker,Caribbean stud etc. The second one is games that have the video slots like Hit man, Thunderstruck 2, Mega moolah, major millions. The third one is live games .

Hit man is one of the best slots I have ever played offered by Microgaming. It has good customer care support that help the members 24/7 hr to the best way they can. They have very interesting graphics on this casino room. I just wish they had a better welcome bonus because there is nothing new about their bonus almost every casino room out there offers this kind of promotion. If they were not rated good on askgamblers site then I would not have joined this room.

This is also one of the few rooms where I made good run. It is good if you play small and they have to work on their withdrawal procedure as a lot of questions were asked and I did not like it at all. They even took a lot of time in documents assessment and such delay is not good for us because no one likes to wait for their money. Casino is very nice but I think the processing is a little delayed than usual.
Thanks.

I played at LSbet casino few times, and all my game play was in 2013. Casino has games from NetEnt and Microgaming, and I was happy to see Russian language. It is not perfect translation of course, because seems like not native speaker translated website for them, and it is had few problems and mistake, but this is usual things nowadays, and most casinos has the same mistakes, while only few has really decent Russian translations.

Also I was happy to see webmoney as deposit and withdrawal option, this is always good to see something which really suits you. Also number of currencies are really good, and I was happy to creat my account in US dollars, because this will help me to avoid transaction fees. So if I have a choice to choose currency, I am always say thank you in my head to casino, because it is saved me few bucks for beer.

LSbet casino award me 100% bonus for my first deposit, and with my first deposit I played different games from NetEnt, had around a hour of playtime, but Aliens robots took my money to their aliens planet. After this I decide to make another deposit, without any bonus, and enjoy Dead or alive game. With 30$ deposit I played only 0.27 bets, but once again did not get any big wins, and lost my deposit.
Next time I played LSbet casino is about month after my last deposit, and I was just playing NetEnt roulette, from 20$ deposit I was able to win 100$, which I withdrew, and get my money in 12 hours without documents request.

LSbet casino is safe one, and had good games selection. Withdrawals are fast, can't say anything related their customer support as I am simply did not speak with them. I rate this casino with 8 stars, as I have good experience, and did not faced any troubles during my gambling time at this casino.

LSbet CasinoI was not familiar with I have to say, neither have heard of it before, but I saw on 1 site good critics about this casino, so then I decided to join. I was locking for some free spins or no deposit bonus from them, but didn't find anything, except for the 100% as a welcome bonus.

So why not, some casinos are not giving such a bonus so yes I did sign up. First I contacted theirs support, which I can say they professional one, to ask them if I do qualify to get the welcome bonus, so I did get positive answer from them that I am eligible for the bonus. I did deposited 30 euros, so I did start playing with 60 euros.

This casino has a Microgaming and NetEnt platform, which they are my favorites. So when I started to play, for the first time I decided to play Microgaming slots and after NetEnt.The first game I play here was Riviear Ritches which is one of my favorites.
But Riviera didn't get me anything, but suck my balance almost for a half so the I hit the road and went to my favorites NetEnt slot.

And of course like always I first tried Gonzo Quest, although even him, let me down. I don't know maybe I just didn't have luck that day. I was playing for a while and left with only 4 euros on my account and then I switched the game again so I played Starburst, because this game, many times when my balance went really low. She just knows to surprise me, big time. But not even Starburst, so I did played those 3 games here and lost all the money.
I did read good things and ratings about this casino so yes I do recommend it and I will deposit again .
Good Luck!


I will start to say that I registered here via askgamblers because I saw that they have a welcome bonus of 100% with 40 times wagering requirements! Also I liked this casino because of the games providers, NetEnt and Microgaming!

I made my deposit of 20 euro via Skrill, I received another 20 euro bonus and I started to play one of my NetEnt favourite slots, Silent Run!
Only 2 minutes passed and I managed to catch 5 torpedoes and I won 37 euro from this bonus game on the minimum stake!
Later, I managed to catch again the bonus with torpedoes, 4 torpedoes this time but I won only 21 euro and I boosted my account balance to 94 euro!
I thought that it was enough and that I completed the wagering requirements but it wasn’t!
I changed the game, I played South Park this time and I finished the wagering requirements 20 minutes later with my account balance showing 68 euro! I was happy because I made a deposit of 20 euro and I won 68 euro,not much money but for me its enough!
Also I like LSbet because they have poker platform and also sports betting, I am betting very often especially when are played games from my country!
It was a nice experience at this casino, I liked their games and the payout rate, it is a pleasure to play Netent and Microgaming games and also to win some money!

I will rate the casino now, I think 9 its ok for the games, the payout rate was very good in my opinion and it deserves 9! For the payment methods I will give 9 because I don’t think its missing something, the support team its very good, they have live chat and e-mail support and for this feature I will give 9!
Overall it is a very good casino in my opinion and I will play again here very soon!

I haven’t been a member of LSbet for a long time and I registered an account for their Sports bonus but so far I’ve got nothing but good things to tell about them. They’re relatively new participant in the market and I think they take it very seriously to be reliable partner and make their players satisfied. At least that’s how I felt myself here at first time and when I contacted them and needed some help.

As I said I joined because their bonus and that offers was valid up to €240 so I wanted to deposit that amount but somehow I couldn’t complete the transaction. I don’t consider myself a totally rookie so I supposed the error was not on my side so some consultation would have been nice in this matter. I opened the chat window and almost immediately had a chance to bomb the representative with my questions (by the way they also have phone support that’s available in all languages what they offer for the interface, too). We could solve the problem in minutes (automatically a €100 or €150 daily deposit limit was determined for my account) so after it I could easily finished the pay in process. Everything worked as was indicated the promo’s terms and some day later the rollover task was completed.

They use the popular NetEnt-Microgaming combo for their casinos but they’re separated to Casino and Games sections.
Both casino are US $ based so when I transferred money to them the exchange process also was involved as the main (Sports) balance has Euro as play money. No big deal at all, but I’ve never played before such place where NetEnt has other currency than Euro. The important and most fan-favourite games are there but not the whole repertory is available to play. For example, I liked to play with Atomic 8’s but I couldn’t find it. Anyway, later some luck associated me at Dragon Island and next day at Hellboy and when I checked where was my balance it showed little less than $500.
I made some spins on my favourite roulette to piece out the amount and thought I try LSbet from the opposite side of money transaction. I headed to chat again and got the detailed information about the account verification procedure, followed the instructions and sent tem the required documents. Next day they informed me they successfully finished the investigation and I possessed the full access to my account. At the afternoon of that day I requested a withdrawal back to my Skrill account and less than 2 days I got the information about the changes of my e-wallet account.

That’s all! That’s easy! Sometimes I’m wondering in some cases why it is so complicated, why it must be a torture if it can be such simple way like this. I always thought the best promotion is the good work, and I’m sure I will return here because I know how I’m treated by them and what to expect.

Very good first impression I had and I hope they’ll keep working like this. Thumbs up!!!

This casino is another one new generation casino, and I am really making this review now and just see name of casino in which I play, I just think to myself that at a lot of casinos I play only once, and I just realise why I am stick to few my favorites, and why they deserve it.
Curacao as country of licensing is also good thing, I never heard anything bad about curacao (actually I am never heard anything bad about any license's country :D, aha, imagine casino which licensed on Somali? :D).

Lsbet casino provides to new players games from Microgaming and Net Entertainment, there is also evolution software, but I am not sure which is it. I believe this is live games from NetEnt? Or something like this. Anyway, you should know just two words - NetEnt and Microgaming. If casino has two this softwares, you will never get bored playing in such casino. Also Lsbet casino offers to new players 100 % bonus on first deposit, and this is nice of course, average, but games selection compensate such average bonus.
This day I made at Lsbet casino 3 deposits, because come to tilt after playing Immortal romance, my last deposit was pretty fun, and I was playing like clown, play roulete betting on red and black, just do it 3 times in a raw, because I just want to see did casino take my money. On third spin comes zero :DD

I think LSbet casino is good and safe online casino, and games selection is pretty good, but I really hope that you will have more luck than me, and you will not play like clown (me).
I wish you best of luck, everyone deserve a bit of luck!

very good casino and very good customer service

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