Mark all as read

Settings

What's new Promotions Notifications
What's new Promotions Notifications


Mark all as read

Settings

What's new Promotions Notifications
What's new Promotions Notifications
Reviews
section image
section image

Restricted

LSbet Casino is restricted in your country, please try these instead:

Stake.us Social Casino
9.9 /10 3
LoneStar Casino
9.8 /10
Crown Coins Casino
9.7 /10 3
Mega Bonanza Casino
9.6 /10 5

LSbet Casino

Our Rating CasinoRank
6/10
CasinoRank
Player Rating 29 reviews
5.3/10
29 reviews
Complaint Response 15 complaints
2 days avg. 15 complaints
What we like
  • Completely instant-play
  • Contains numerous video slots and other games from Microgaming and NetEnt
  • Live blackjack, baccarat, and roulette available
  • Live chat support available between 08:00 and 21:00 GMT
  • Secured with SSL encryption
  • Proven fair by independent audits
What we don’t like
  • Not available to players in Bulgaria, Denmark, France, Iran, Israel, Moldova, or the Netherlands
  • Live support not available during late-night hours GMT
Affiliate disclosure

Our content contains affiliate links and we may make a commission on operator registrations and deposits made through these links. We only recommend licensed operators and we would not endorse any brand that is not verified by our experts. Get the truth. Then play.


LSbet Casino Details

Here you can find all the specific details about this casino.

  • General
  • Payments
  • Games
  • Responsible Gambling
  • Customer Support
Website
http://www.lsbet.com
Established
2012
Licences
Curacao Gaming Control Board
Affiliate Program
Languages
English, German, Italian, Polish, Portuguese, Spanish, Russian, Turkish
Casino Type
Instant Play, Mobile, Sports

LSbet Casino is an instant-play online casino with a multitude of games, an easy-to-use interface, and multi-lingual customer service. The site offers slots and other casino games from NetEnt and Microgaming, as well as live table games from the Evolution Gaming platform. LSbet Casino is licensed by the jurisdiction of Curacao.

Restricted Countries

LSbet Casino does not take players who live in the United States, Bulgaria, Denmark, France, Iran, Israel, the Netherlands or Moldova. All other players who live in a country where gambling is not prohibited by law are welcome to register.

Security and Fairness

LSbet Casino understands the risks involved with playing online and does everything necessary in order to keep player information secure. This includes the usage of SSL encryption whenever passwords, financial data, or other personal details are transmitted to the casino server.

Both Microgaming and NetEnt are continually audited for fairness by independent agencies, with audit reports available for both platforms across the web. Additionally, the live table games are visibly fair and are continually monitored by real pit bosses, who can settle any disputes.

StallCation

Complaints

Read the complaints other players have left for LSbet Casino. Learn more about complaints.

Show all complaints
LSbet Casino - The payments are horrible and the customer service does not provide solutions

On Monday, September 26, I decided to try this bookmaker and made a deposit for 491 usd, I had the intention of placing a sports bet but after seeing the odds and limits I decided not to bet my money and I wanted to withdraw it the same day so a first withdrawal attempt was rejected. When contacting customer service by chat, they told me that I had to bet the money in my account at least 1 time to be able to make a withdrawal, (this surprised me since I never accepted any bonus or read any clause like that) so I asked a solution since I was not willing to risk my money forced by a bookmaker. They told me that if I didn't want to bet they would deduct 10% from my funds and let me withdraw the rest, seeing that it was my only option, I agreed. Then I made the withdrawal for $441.9 usd on the same day the 26th at 6:30 am and I sent the email with my verification documents as requested by the same agent who explained to me why I could not make the first withdrawal.

After 1 hour of making the withdrawal through SKRILL and sending my verification documents, I received an email from LSBET confirming the verification of my account and documents and mentioning that the withdrawal would be effective and would reach my account within 24 hours.

Almost 48 hours have passed and after asking again for my withdrawal via chat they told me that it would be done no later than yesterday the 27th, which did not happen. I am afraid that they will never deposit my money and the betting page does not give me confidence at all. I already agreed to give away my money but I want my payment.


I appreciate your help in advance.

staus Resolved
$441.9
LSbet Casino - Withdrawals not processed as per their payment time frames
I deposit ~10k on a last week to LSbet. Have played there few years and have deposit much more in history.

I had a real winning strike and have now +50k€ stuck on my LSbet account.

Now there seems to be some problems on a withdrawals. I requested 3x1100€ (btw its real maximum withdraw, even site says 15k is maximum to neteller) withdrawal 30.12 and they paid only 1100€ to my neteller account. Every another withdrawal is stuck on a site and support tells everyday that "your withdrawals will be paid today".

Reason why im worried is that they have few complaints here and in a different gambling forums where they have closed account when somebody wins a lot and tells story where player have got dublicate account without any evidences. So I asked is everything ok with my account and every support agent said u have nothing to worried, we gonna pay your winnings.

So they say they will pay, first yesterday, then it changed today morning "because of holiday" but nothing has happened and it seems to be impossible to make even 3300€ withdrawal. Doesnt matter how much you have played or deposit in history LSbet seems to have principle where they owns money right after deposit and its allmost impossible to get back even small part of your deposits to your neteller. Even if u win with a fair play and bets and they confirms that everything is ok and your account is fully verified.

Made this public because u give great star rating to site but every agent lies to me by turns and changes the date when withdrawal is processed and now there is propably huge risk that they just close account and steal those winnings and deposits like in another cases if i dont lose those back. Three different agent confirmed that theres nothing wrong with my account and have made few withdrawals before without bigger problems.

I have three different chat coversations documented where i ask when you pay and is my account ok. Every time they promised to pay and says my account is verifies with out issues but still i cant get moneys to Neteller. Allso have my full betting history and latest terms and conditions if thats needed. Every safety checks is allso done and confirmed.

Hope there is some manager who confirms that site really pays if somebody sometimes wins and takes care that really happends. If not, site is really big scam which takes your moneys without possibility to win.

"
Conversation started on : Tuesday, January 01, 2019, at 09:26 (GMT+0)


[09:29] V1544993526310690: Department : English
Question : Hi. My withdrawals is still pending. Have deposit like 60-100k to your site. First time i have won little bit bigger amount. Can u confirm that everything is still ok with my account? I have heard u have closed few account when they have won some little bit bigger amounts. I have my full gaming and transaction historys and few chat histories on last day to license holder where u confirm that everything is ok but want to be sure of about that.
[09:29] Ruby has joined the conversation
[09:29] Ruby: Hello! Welcome to LSbet.com Live Chat.
[09:29] V1544993526310690: Ideone nick
[09:29] Ruby: Thank you. Please allow me a moment to check it for you.
[09:31] Ruby: Thank you for your patience. Your withdrawals are due to be paid untile the end of this day.
[09:31] V1544993526310690: And u confirm everything is ok and theres nothing to be worried?
[09:33] V1544993526310690: If i continue huge bets and won like 100k u gona pay that out?
[09:33] Ruby: As I can see there aren't any issues.
[09:34] Ruby: The money will be paid out accordingly to the conditions set by the Finance department.
[09:34] V1544993526310690: Ok. Thanks and happy new year! 😊
[09:35] Ruby: Thank you. Happy holidays to you too and have a great day!
[09:35] Ruby has left the conversation"

"Felix on a same day
[15:21] Felix: Thank you for your patience. As according to the information provided by our Finance Department, your previous withdrwal request of 1100 EUR ha been processed yesterday on 31/12/2018. The next withdrawal is scheduled to be done by the end of the curent day, the lates is by tomorrow morning. There may be a slight delay due to the New Year holidays, but I assure you that there is nothing to be worried about. You will receive your winnings as soon a possible"
staus Resolved
€3700
LSbet Casino - Confiscates my winnings after unfairly accusing me of multi-accounting
On June 20, 2018 I opened my LSbet account, with my cell phone (only me use my cell phone) and deposited $ 500, without asking for any bonus or other type of benefit. After a few bets I lost all my money, and when I tried to deposit again I could not because I had already reached my maximum deposit limit. On live chat I was informed that to increase my deposit limit I should first verify my account (the procedure kyc). After submitting my personal documents my account has been verified and approved and my deposit limit increased. Again I deposited $ 500, and again I did not request any bonuses. However, this time I won a few bets and my balance went to $ 4000. The next day I received an email requesting a photo of me holding my ID and saying that my account would be suspended until the photo was sent. I sent this photo and after waiting more than a week I received another email saying that my account is duplicated and my winnings would be confiscated. LSbet is acting extremely dishonest. Without presenting any evidence they have only said that I have violated section 1.2.4 which states "1.2.4 The Player's Account must be registered in his / her own, correct, name and personal details and it shall only be issued once for the Player and not duplicated through any other person, family, household, address (postal or IP), email address, or any environment where computers are shared (eg schools, workplaces, public libraries etc), and / or account in respect of the Services, any other accounts which the Player opens with the Company, or which are beneficially owned by the Player in relation to the Services shall be "Duplicate Accounts".The Company has the right to close any Duplicate Account (but shall not be obliged to do so). " It seems to me that they are just making excuses for not paying me what I have legitimately earned. I do not have another account in LSbet and neither anyone else could have used the same device as mine because I used my cell phone. No one else makes use of it. What makes the dishonesty of the LSbet more evident is that after losing the first $500 my account had to be verified before I could make a new deposit. If my account was doubled they would realize that at that moment. But they allowed me to deposit another $ 500 and make several bets. Once I made a profit, they suspended my account and confiscated my earnings. And I wonder why I would have duplicate accounts if I do not use bonuses? These accusations are meaningless, unless they're just wanting to keep my money.
staus Unresolved
$4000

Complaint Statistics

Resolved 11
Avg. Amount $ 6,003
Avg. Complaint Duration 13 days
Avg. Response Time 2 days

Review this casino

Share your thoughts with other players
Helpful review? Sign in to make your opinion count. Log in
Player rating
5.3/10 29 reviews

Top reviews from our players

There is nothing that I like about them, only negative things.

They violated permanent self exclusion. My account was permanently self-excluded with them after I sent over a written request with a photo as well, and they allowed me to re-open the account by a simple request in their chat.

I am happy with this site. When I made a withdrawal the only problem was it took awhile to get my id sorted but once they had it money was in my account in few days.

Nice variety of games from Netent and Microgaming.
Live support in many languages.
Various deposit and withdraw methods.
Management try to help you if its possible.

Cause I always can't play there and test the full side and "normal" withdraws I give LSbet a 6/10.

I had some problems there with my account and get my deposit back. The problem is today always unsolved, so I can't really play at LSbet. The "normal" Support could be better, my problem with the refund of my deposit needs a manager, which was very kindly and friendly of course, but this things should a normal support also could do. The problem seems to be with my IP-address, I can't understand this (play on many other casinos and never had a problem such this one), but I hope they solve it.

Inactive user
9/10

When you decide to open an account at LSBet Casino, this activity will take only a few minutes, I adore this simple registration with no questions asked and additional activation. After registering a new player, you get a mail link to activate your account. If you do not have the money to immediately make a deposit, the casino gives you 500 coins so-called virtual credit, after which you can decide whether this is what you expected before registering. LSBet I first tried out in the betting area and then I switched to the casino, the site looks nice and complete design of the site from the start saying that it is a serious company.

At this casino my account I opened recently, so I had a chance to try one of the newer NetEnt slots called Dracula. Legendary Count I donated € 50 with whom I started the fight with vampires and other characters from this story. At the beginning I had some success, actually I lost over 30 €, and so I was forced to play on with a small bankroll. As usual when things go wrong there is the Blood Suckers, so it was this time back because I lost money for half an hour. Finally, I returned to the Dracula slot, where this time I had more luck and earned an additional 30 €.

LsBet Casino and the site as a whole, offer many ways to deposit and withdrawal money to an external account. They accept all currently available credit and debit cards such as Visa and MasterCard, and there are electronic wallets like Skrill, Neteller, Webmoney, and for those whom this is not enough money is possible to pay by bank transfer as well as vouchers, of which we PaySafeCard. Until recently he was active and Ukash but I think it is out of business, if I'm not mistaken. It is important to say that all transaction concluded place no commissions, and even payments via credit cards are not subject to any compensation. The minimum payment is 10 €, and the rest is best as possible from customer support to the choices of games.

Dear customer! Thank you for your review. We appreciate a lot your interest in LSbet Casino and your possitive opinion about us. Your comments are very important to us. Hope you enjoy our new promotions from LSbet Casino. Best Regards, LSbet.com Team

user avatar

Good selection of games (as in most multiple game provider casinos so that is not unique).

Offered free spins turned out to be connected to work which was not in any reasonable relation to the offered cheapy 50 cent 5 freespins on Starburst...

Worse: I just met a player who deposited at that place before they were cancelling service for Belgium. Instead of at least returning his 92€ little deposit to him...

They confiscated his deposit and winnings of almost 700 euro!!!

Be aware: U would never trust people operating like this - located at a little island close to Cuba, where the jurisdiction is operated by imo part time amateurs!

And btw their support is awful, impolite and doesn't really make a secret that they like to ripoff (as I could read in several chat protocols!)

Dear customer, Thank you for review and for your interest in LSbet Casino. We would like to clarify the following: 1. Please be adviced that according to our Terms and Conditions, players from Belgium are not able to play in LSbet Casino. Client was responsible for checking that LSbet Casino is allowed in the country where he lives. According to the mentioned above, the winnings of client were deducted and the full deposit amount was refunded to him. 2. The platform is licensed in Curacao and the license is held by Media Entertainment N.V., Curacao. 3. Our Support Team is always doing all the best to offer the best services to customers. Thank you, Kind Regrads, LSbet Team

user avatar

I joined LSbet Casino a couple of months ago when I saw they had an offer of 5 euro free to play Ariana slot. I made my account and went to the live chat to claim the 5 free. I was happy to see that they have Greek speaking live support which gave me the free chips to play Ariana although I did not won anything from it.

LSbet Casino has a minimum deposit of 10 which I like it very much. So I made my first deposit here of 10 in order to try the casino and took the 100% first deposit bonus, so my starting balance was 20 euro. One thing that I did not like was that in slots I could only play using $$ and that I had to transfer the amount I wanted to play from the Sportsbook Account to the casino account or the games account which I find very confusing.

LSbet Casino has two software providers NetEnt and Microgaming which is ok since the games I mostly play are from these providers but I also hope they will add more games in the future. So I started my gaming session with Dead or Alive, playing with 0,09 bet and watched my balance fading away slowly until I reached 3$. Then I had a nice free spins round which gave me about 6$, I raised my bet to 0,18 and got 5 hats, then raise again my bet to 0,36 where I had a bonus round which gave me only 5$ and I got angry so I lowered my bets to 0,09 again. Unfortunately I was lucky enough to hit a wildline and win 200$ with this bet but probably I could had won double or triple if I had not lowered my bet.

Anyway I finished my wagering requirements and had left 120$ in my balance so I went all or nothing and started playing Jack Hammer with 2,50 bet. Sadly I did not won anything but in the end I am satisfied with the LSbet Casino and I will deposit again here in the future.

Dear Customer! Thank you for reveiw and your interest to LSbet Casino. We appreciate your comments and its very important for us. Hope you enjoy our new promotions and reload bonuses in Casino. Kind Regards, LSbet.com Team

user avatar

LSbet Casino offer games from Microgaming, NetEnt and Evolution Gaming software. They offer live chat in 11 different languages. I think this is nice. I tried live chat support when I signed up at this casino, well they were friendly and they give me answers quickly.

After I registered I claim welcome bonus of 100% match deposit. I rarely make big deposits to claim bonus. I had 40€ on my balance and I chose to play Twin Spin game. The game give me only dead spins, so I changed it to The Invisible Man. I played this slot till the end of my session at this casino. I played at different stakes, but I didn't managed to complete the wager requirement.

At this casino the currency is in dollar, I was little confused at the beginning because of it. And when I got used to it, I lost my money. They have some promotions, but I didn't claim any of them. After few days I received free spins on some game, well I didn't won anything at all from them. I saw that they offer loyal players free spins every week, so this is good. Beside casino they offer also live sportbets, virtual bets, live casino and poker.

I will recommended this casino to all who want to claim 100% match deposit welcome bonus. I will rate them with 6 stars.

I think this casino is good, but I don't believe I will make another deposit here. I always received from them only 30% match deposit bonus, I think they could offer more. There out are many casinos who offer 50% monthly reload bonus, here you can get only 30%. I don't think I will return to this casino because I have on my list casinos who offer better promotions.

Hello Dear Customer and thank you for review! I'd like to clarify our bonus strategy for you and other customers. Our exclusive promotion for players from AskGamblers are 1. 100% First Deposit Bonus up to 300 USD + 30 Free Spins. Bonus Code ASK 2. 2.7 Free Spins not deposit Bonus. Code Ask 1. 3. Reload Bonus is 30% up to 250 USD. Please see bellow http://www.askgamblers.com/casino/lsbet-casino-review-r4510 Also, please be advised that LSbet Casino usualy holdspecial promotion of 50% ReloadBonus. Being our VIP customer you can have your own bonus program and receive more bonuses and promotions. Hope, its usufull information and you will be able to become part of our regular customer. Thanks, Kind Regards, LSbet Team

user avatar

Lsbet is a casino I joined just recently. I don’t know how but I found a 7 free spins promo here on AskGamblers from this casino. I know that 7 free spins isn't much but hey every no deposit bonus is more than welcomed for a passionate gambler.

I followed the link and made an account. After I logged in I decided to contact live chat support and ask how to get the free spins. Unfortunately live chat support wasn’t available in English. It was available in Russian and a few different languages so I decided to send and email instead. The next day when I got up I saw an email from the casino saying that the 7 free spins were added to Starburst. I wasn’t expecting much because I never win anything from Starburst, but surprisingly here I won 2.40 euros. I hit a few more spins on Starburst and got my balance up to 4 euros. I was happy with this and moved on to Spinata Grande hoping to get a quick bonus round. I started playing and had a few descent wins without hitting a bonus round and my balance was 8 euros when I decided to try Gonzo’s Quest. I started spinning but Gonzo wasn’t in the mood for paying anything descent and I soon lost all of my balance.

I had a good time here and decided to look around the casino. I saw that the pending period here for a withdrawal is 4-24 hours which is good. They offer a 100% match bonus with a 40 x bonus wager.

Overall not a bad casino.

I wanted to make a deposit here until I saw a few complaints here that were unresolved. These are complaints which involve a large sum of money and from what I read the casino is hiding behind their T& C and simply doesn’t want to pay big winners. This completely killed my will to deposit here and that is why I can't recommend this casino.

Dear Customer, Thank you for review of LSbet Casino. Our bonus program is more wide than First Deposit Bonus. We have range of promotions available at our website. As for the complaints - please be aware that we do not tolerate the misuse of bonuses. The bonuses are offered for the entertainment purposes only. In case it is discovered that the deposit and/or bonus funds are not used for the sole purpose of gaming, or there is suspicion of such misuse e.g. a player does not appropriately pass a specific level of game, etc LSbet.com Casino reserves the right to blacklist the players, void all winnings and refund the original deposit to the player. If you don't break rules of Casino you are welcome! Also, we'd like to infrom that set of documets, evidences were passed to AG fo review recently. Hope complaints are resolved soon. Kind Regards, LSbet Team

user avatar

LSbet casino is powered by two of my 3 in total favorite softwares - Microgaming and Netent and Evolution Gaming as well, and I don't know how I missed them so far. I thought that they don't accept players from my country, but Askgamblers says they do accept, so I decided to visit them. I talked to their support, which are very fast and polite, a support guy told me that I could play there and was eligible for their 100% welcome bonus too. Those were very good news, because I really wanted to play there, they have good rank on Askgamblers and games I like.
I made a 20€ deposit and automatically received 20€ bonus. The wagering was 40x deposit + bonus, well I have to admit that is quite high wagering, in my case it was 1600€. That is a bit too much, but deposit was already made and I was hoping to get some nice win to fulfill it.

I started to play Wonky Wabbits. I placed 0.30€ bets and used again the autoplay option. I played 100 spins and within them I got small occasional wins like 3x bet, and 2 big wins. One was 5€ and the other was a mega win worth 11€. After the autoplay ended I had a 3€ loss and decided to play Go Bananas. I placed 0.20€ bets and played 250 autospins.I didn't have even 1 win that would exceed 2.50€, so I was a little frustrated, the only good thing that bet- alike wins appeared on every second spin. I had only few euros left and I used them South Park Reel chaos. I managed to play there for 10 minutes or so when my balance was gone.

I didn't have any luck with the games, but I very much enjoyed playing there! The game selection is great and on the flash play games loaded quickly and spinned fast. Their support was very helpful and nice too. But I think that the wagering for this bonus was way too high, so read the terms carefully before agree to them. Other than that I recommend them.

Lsbet Casino is a casino that has a really good rating on AG list and also 3 really awesome software like Microgaming, NetEnt and Evolution Gaming. I saw it has mostly positive feedback so that is one of the reasons to try it out since i have never tried it before.

After loading their page the first reaction that I had was just wow ! It was simply amazing I really loved the design and the graphics. So without any further hesitation I made my sign up and then I went to check on their bonuses that they offered. They had a welcome bonus of 100% on my first deposit up to 100$ and also a lot of other bonuses.

So I wanted to contact their Live support to ask some questions about these bonuses and some T/C questions but I saw that they can be contact only via E-mail and since I rarely chose this option I decided not to take any bonuses but just to make a deposit. So I made a 30$ deposit via Neteller and made my way towards slots.

was overwhelmed with their choice of games so I couldn't really decide what to play, but after some time I decided on Wonky Wabbits and I was ready to spend all my balance there. At the beginning I started off with a low bet since this game is usually cold to me at start. Later on I increased my bet size and it was a good choice after ten minutes since I hit 4 wilds that when duplicated gave me a really good payout, so after hours of struggle I finally made my requirements to make a withdraw. So after it was approved it didn't took long for the money to arrive.

Overall this was a good casino with awesome software, many game choices. The only thing that I didn't like was them not having a live chat. But I will be definitely returning to this casino many time in the future i hope.
Definitely a recommend from me and 8/10.

Explore our expert casino reviews

Check out our selection of top online casinos and learn more about each in their review.

Stake.us Social Casino Read Review Play
LoneStar Casino Read Review Play
Crown Coins Casino Read Review Play
Mega Bonanza Casino Read Review Play
RealPrize Casino Read Review Play
SplashCoins Casino Read Review Play
SpeedSweeps Casino Read Review Play