Dreams Casino Complaints - Withdrawal & Other Problems

Dreams Casino - Delayed payment and lack of communication

I have been trying to get my winnings from Dreams Casino for sometime now. The withdrawl assingned ID numbers are as follow: Request ID 2225099Method ...

Dreams Casino - Delayed Payment of $2000

I requested a withdrawal on 11/4/2018 and received a request for documents, and also was asked to complete the id Verification process. I did all of ...

Dreams Casino - Problematic bank wire transfers

Requested withdrawal of winnings on 08/19/2018. Sent in all documents required on 08/23/2018. Was approved on 08/29/2018 . Called and spoke with Shawn ...

Dreams Casino - ''Express'' withdrawal payment delayed

Submitted withdrawal 8th September and was offered an express withdrawal payment. when i asked to check the status today the chat advisor said they ...

Dreams Casino - Verification/payment delay

I hate that I am back looking for help. This is hopefully the last time. I am getting the run around again. I just received a withdrawal check this ...

Dreams Casino - Delayed withdrawal payment

I’m back again. I really thought the Casino was going to change, but not the case so it seems on payments. It’s been 30 days since my request for ...

Dreams Casino - Every single time it's a fight to get a withdrawal

Withdrawal approved on 7-19, and nothing yet. Spoke to Live Chat on 7-31; they said 7-10 days to receive my money, so I would (definitely) get it in ...

Dreams Casino - Delayed verification and payment

On the 25 of July I withdrew 650 that I had won, I had sent in requested documents but still no reply. This was my second attempt to withdraw my ...

Dreams Casino - Delayed withdrawal approval and payment

Requested bitcoin withdrawal on 6/19 for $2500. I have been told several times "it has been escalated." I am also having issues at planet 7 with older ...

Dreams Casino - Payments delayed several months

I have withdrawals that have been stalled for several months. I have spoken to customer service agents numerous times and they keep promising payment ...

Dreams Casino - Slow withdrawal approval

Submitted a withdrawal via bank wire on 6/24/18 and still pending approval. I have talked with casino support several times and it is the same old "we ...

Dreams Casino - Payment Not received

Hi there. The manager approved my Withdraw. But the have not sent it to me. No one is Answering my Emails. Feels like there are no Support. My ...

Dreams Casino - Payment Slow to Receive

I have a Payment from February still unpaid in the amount of $1,150. Payments were happening like clock work when I had a complaint out with ...

Dreams Casino - Withdraws still pending after 30 days

I have following pending withdraws that are as follows Feb 20th owed after bonus 695 Feb 20th owed after bonus 551 Feb 22 owed after bonus 450 ...

Dreams Casino - One month later still waiting for my $1,000 withdrawal

I had a $1,000 withdrawal (after bonus taken out) approved on 2/21/18 and sent my information as requested the same day (nothing had changed since my ...

Dreams Casino - Need help with delayed $540 payment

I'm not very happy with how the casino dreams work, for more than a month they have received my documents and continue to cancel the payment. I've ...

Dreams Casino - Withdrawal of $2,130 delayed over 3 months

I have been waiting over 3 months for a withdrawal which was approved by Dreams Casino for $2130 on 11-24-17. I have called their VIP line several ...

Dreams Casino - Delayed payment of winnings

Two issues with Dreams Casino: -I requested a wd for $680 on December 29, 2017 and it was approved on January 12, 2018. 30 days have elapsed since the ...

Dreams Casino - 40 days later after their 30 days promise still no sign from my payment

December 31st I claimed a no play thru bonus and cashed out 900.00. I was told 3-5 days for my paper work, 7-10 days for approveal and 7-10 day for ...

Dreams Casino - 3 weeks still trying to verify my account

I keep getting the runaround and they keep saying every doc I send in is blurry. My withdrawal amount is 340.00. They keep putting it back in my ...

Dreams Casino - Delayed approval and payment of a $2,500 withdrawal requested on 11/23/17

I have a 2500 US dollar withdrawal request pending on Dreams Casino since 11/23/17. Customer service has escalated many times and each time I am asked ...

Dreams Casino - Deposits refund of $7,216 approved on October 24, 2017 but never paid

Nine years ago, I opened an account with the username of awienne. I totally forgot that I had an account with Dreams Casino, and so opened an account ...

Dreams Casino - Withdrawals being held for too long, $10,000 still pending

after filling out all paperwork and thinking everuthing was fine i find out only by me contacting them that they needed more information.I then submit ...

Dreams Casino - Delayed payments, quality of service is beyond a joke

I am waiting on a total of 12,300 USD from dreams casino originally won in sep/oct. it did take me a while to meet document requirements which were ...