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Dreams Casino

1
CasinoRank
2.7
Player rating 15 reviews
Complaint response 3 days avg.
We objectively review and rate online casinos, thanks to our CasinoRank algorithm built on over a decade’s experience working with casinos and players alike. Get the truth. Then play.
What we like
  • Available on both instant-play and downloadable modes
  • Some games can be played on mobile (iOS and Android)
  • Features the full line of RTG slots and many other casino games
  • 24/7 customer support through live chat, US toll-free phone, and email
  • Secured with SSL encryption
  • Proven fair by independent audits
What we don’t like
  • Extensive region-based restrictions, including Canada, China, France, Russia, and more
  • Comparatively slow withdrawal timeframes
  • General
  • Payments
  • Games
  • Customer Support
  • Responsible Gambling

Languages

English

Established

2005

Licences

Costa Rica

Affiliate Program

Casino Type

Download, Instant Play, Mobile, Crypto Casino

Deposit Methods

MasterCard, Neteller, Visa, Bitcoin

Currencies

US dollars, Bitcoin, Litecoin

Withdrawal Methods

Bank Wire Transfer, Cheque, Bitcoin

Withdrawal Times

EWallets: 7-10 days
Bank Transfers: 10-15 days
Cheques: 21-28 days
Card Payments: Not offered
Pending Time: 10-15 days

Withdrawal Limit

USD 2,000 per week

Software

RTG

RTP

Not stated

Live Chat

Contact

Support Email: [email protected]

Deposit Limit Tool

Wager Limit Tool

Loss Limit Tool

Time/Session Limit Tool

Self-Exclusion Tool

Cool Off/Time-Out Tool

Reality Check Tool

Self-Assessment Test

Withdrawal Lock

Self-Exclusion Register Participation

No

Dreams Casino is a RTG casino with a dreamy nighttime theme. It features a colossal selection of Real Time Gaming slots, table games, video pokers, and other specialties in both downloadable and instant-play formats. Many of the games can be played on mobile as well. The casino is licensed by the government of Costa Rica.

Restricted Countries and Territories

Dreams Casino does not permit players from several countries and territories, including (but not limited to) Belarus, Brazil, Bulgaria, Canada, China, Denmark, France and its territories, India, Italy, Serbia, and Russia. Players are advised to review the full list under Dreams Casino’s Terms and Conditions.

Virtual Games

The online casino is home to a wide selection of slots, including three-reel classic slots and Reel Series Video Slots. These titles come with a variety of bonus features and themes to accommodate all types of players. Among the most popular are Ronin, Naughty or Nice?, Crystal Waters, Wild Wizards, White Rhino, and many more.

Table games are also abundant at Dreams Casino. The site features a well-rounded collection of roulette games (American, European, French, and Multiplayer), blackjack variants (including Face Up 21, Match Play 21, Pontoon, and others), and other games like Red Dog, Baccarat, Craps, Texas Hold’em Bonus Poker, Tri-Card Poker, multiple Caribbean pokers, and others.

Dreams Casino has a wide collection of video pokers as well. These come in both single-hand and multi-hand denominations, although the single-hand denominations tend to have the better paytables. The games include All American Poker, Deuces Wild, Joker Poker, Pick ‘em Poker, Double Double Jackpot Poker, Mystery Bonus Poker, Aces & Eights, and Sevens Wild.

Last but not least, players at Dreams Casino will find some other specialties that don’t fit into any particular category. Among them are Roaring Twenties Bingo, Keno, Bonus Bingo, European Slot Poker, and others.

Mobile Gaming

Dreams Casino can be played on most iOS and Android smartphones and tablets. Many of the site’s top slots and some other casino games can be played simply by loading their website on any compatible mobile browser.

Support

Dreams Casino makes sure players can get in touch with a support representative as quickly as possible, 24 hours a day, 7 days a week. Live chat associates can be reached with just the click of a mouse. Players in the US can get in touch with a toll-free phone number. The site also offers email assistance through three different addresses.

Security and Fairness

Players at Dreams Casino can rest assured that their personal and financial information will be kept safe. Whenever players are asked to submit private details for registration or banking purposes, the transmission is kept secure with SSL encryption, the same technology used by most reputable online companies.

Dreams Casino’s games are all audited by TST, one of the most trusted independent auditing firms in the world. This testing proves that the games are all powered by a genuinely random number generator.

Player Reviews

2.7
15 reviews
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Player rating
fb_909973825747941
June 24, 2021
6

I have been playing with this casino along with Planet 7 casinos back to back for over 5 years now. The real perks came in only AFTER I became their VIP level 3. I am now at VIP level 5 and usually I get the best service and fattest loyalty bonus chip (free chip) from my Vip host.
VIP member is able to get a free loyalty bonus chip in between deposits... usually based on your last deposit. But you can try to get a hold of your personal VIP host, then ask her/him to see if they will combine several deposits in order to give you one huge loyalty bonus chip. Right now the most my Vip host will hook me up with is $500 with max cashout 5x... max cashout amount total $2,500.
They also have another bonus code that can only be used once per month... depending on your VIP level. The max cashout is 2x. For example: if I were VIP level 3, I can redeem for a free $500 chip that comes with a 2x maximum cashout (via $1,000).
Just remember they don't allow 2 consecutive free chip to be used. You can use free chip in between deposits.

Withdrawal time takes so so long.
I'm gonna make maybe 2 more deposits (to take advantage of 2 other free chip ) and then I will no longer play with this casino. That means after July, I will cease playing at this casino.
I feel that they take too long to withdraw. They do pay though. But I can’t stand the aggravation of wait for the money.

Dreams casino: if you guys are reading this... if changes with withdrawal don't come soon enough, you guys will not hear from me ever again.

Message
Boyytguy1
March 9, 2021
1

There is nothing to like about dreams casino. They will take all your money. Customer service will act helpful but in reality is just prolonging your withdraw. There is no excuse for taking four months to withdraw.

Even if you win at dreams casino it may take you many months to get your winnings. Even if it's only $100. They give you the runaround and force you to file a complaint to get your winnings. Should be shut down. Do not play there. You will regret it.

grandforx
December 23, 2020
1

Not one single thing, should not be forced to leave positive review, there is nothing positive about this casino. Blacklisted several places online. No positive to talk about

Worst casino ever for payout. Steer clear, they are on several blacklists across the internet. Keep delaying payouts. Full of lies. Takes over a week to get a canned response even.

migoas
November 6, 2020
1

Good customer service, quickly attention and nice employees, but they also use too much automatic messages or premade answers to answer you and they wont have a definitive answer, will only tell you how long should take the process

Worst casino ever to play, to do a withdraw they have been taking more than a month and it wasn't even a huge withdraw, and they tell me to wait and wait and wait everytime I contact them, first they told me 2-3 days, then 5-7 and now they are telling me 7-10 days...

USNSeaBee
September 24, 2020
1

They have great games and odds. Your chance of winning is as good as a real casino. That, however, is where it ends. Winning is only good if you can collect your winnings. Fat Chance of collecting. The people you talk to seem nice. I wonder what kind of self-worth they have that they are able to work for such a crooked employer

Dreams casino, unlike their sister casino Capt Jack's, will take your money and give you a lot of play. The glitch is that IF you win, you'll play hell trying to jump through all the hoops to get paid. I made a withdrawal on my winnings in May of 2020.....now it is the end of September and still no money. I have submitted the forms and claims at least 8 times. Now I've been told that I meet all the requirements and should be paid soon. I have been told that at least 4 times in the last month. Still.....NO MONEY. Stay away, it's not worth it.

LootSubu42
July 31, 2020
1

You never hear back from customer service - 3 separate emails with questions and weeks gone by, nothing but crickets.
Dishonest (or at the very least, poorly run) website, do not use.

Kingwij
December 12, 2018
1

Basically once your money goes in it isn’t coming out. Stupid withdrawal rules, takes about 10 days to even get a response on documents to be told they’re invalid. To wait another how long... processing times are beyond awful, you’ll be lucky to see any money again never mind within a month. Customer service unhelpful and overall a pretty fraudulent company in my experience. Steer clear. Listen to the other reviews not just mine.

Message
Alxalx
October 23, 2018
4

What had me interested was there supposed multimedia format. I really wanted to try out there mobile app but couldn't find anywhere to download it.

Entered promocode for 25 free spins for a high fts slots. Played through, won $24 total. Immediately when my last spin was finished a pop-up says " in order to redeem your free spin wins $24 you must deposit $120 $100 depot max overages are lost! What?

Message
Neverontym
September 20, 2017
1

They have decent game variety. The no-max or personalized bonus options are endless.

Payment process ridiculously long and reps are deceiving and dishonest. I personally received the run around once I submitted my only withdrawal request after spending tens of thousands of dollars. Had great customer service prior to my withdrawal...daily in fact. Once withdraws processed hard to get any response except to say it's in the works. I find the site and their customer service reps to be very dishonest.

Message
quball
July 18, 2017
2

RTG games a plus no-max cash-out or play-thru promos a big plus

Withdrawal Times and Customer Support are Horrible!!
I started the withdrawal process on June 6th-
Received E-Mail on June 28th - MANAGER WITHDRAWAL APPROVED
As of Today July 18th I have not received payment to my Bitcoin Wallet

Message

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