They are supposed to be issuing a refund but, I get this when I ask chat. Jo FernadesThanks for contacting Dreams Casino today. My name is Jo Fernandes. How may I assist you?
MelindaCan you please check on my refund
what is the amount please?
Jo FernadesI am sorry to inform you that your casino access has been revoked. The decision is, unfortunately, non-reversible. Any casino account can be closed based solely on our discretion as part of our policies to ensure game fairness, the safekeeping of company assets, and our third-party processors. Your understanding is appreciated.
MelindaYes I know that. I'm just checking on my refund please
Jo FernadesThanks for contacting Dreams Casino. We wish you the best of luck! Come back anytime. We are here for you 24/7.
Jo Fernades left the chat