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CrazyWinners Casino

Learn more about AskGamblers CasinoRank, our rating system built on over a decade's experience working with casinos and players alike.

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Average Complaint Response Time: 2 days
Average Complaint Response Time: 2 days

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CrazyWinners Casino Review

  • Designed for computers, smartphones, and tablets
  • Good variety of table games and other casino specialties
  • Live chat support available
  • Proven fair by TST
  • Not available to residents of Belgium, Denmark, Israel, and other territories
  • No phone support
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General info & Latest Promos
Website http://www.crazywinners.com
Established 2015
Owner HD Trading Nicosia Casinos
Casino Promotion CrazyWinners Casino: 200% up to €2000 + 200 Bonus Spins

CrazyWinners Casino is an instant-play online casino featuring hundreds of slots, live and virtual table games, and instant win favourites from Betsoft and Vivo Gaming. The casino is available to players on virtually any device, including computers, smartphones, and tablets. CrazyWinners Casino also offers 24/7 live chat and is available in 4 different languages. The site is licensed by the government of Curacao.

Restricted Countries and Territories

Players from Belgium, Denmark, Israel, Italy, Spain, and the United States are not currently welcome at CrazyWinners Casino.

Virtual Games

Players at CrazyWinners Casino will find every kind of slot game, from Betsoft’s 3D video slots to Vivo Gaming’s exciting titles. Some of their most popular games include The True Sheriff Slot, Paco and the Popping Peppers Slot, After Night Falls Slot, Lost Slot, and Gold Diggers Slot.

Those who want the excitement of table games can find several virtual versions of multiple games, in addition to the CrazyWinners Live Casino. These virtual games include a number of Blackjack and Roulette variants plus other games like Poker 3 Heads Up Holdem, Caribbean Poker, Oasis Poker, and more.

CrazyWinners Casino is also home to several other casino specialties. These include the entire line-up of Betsoft video pokers as well as Instant Keno, unique themed games like Viking Craps and Wasabi Fighter, and plenty of scratch cards.

Live Games

Players at CrazyWinners Casino can try their luck in the live dealer section powered by Vivo Gaming. This area of the site offers real games of Live Baccarat, Live Roulette, Live Craps, Live Caribbean Poker, and Live Blackjack, many of which are available in multiple variants. Each game is broadcast in real-time and can be played by any player.

Mobile Gaming

A large number of CrazyWinners Casino’s games are compatible with mobile devices. Players do not need to download an app to access the games: the HTML5-powered site scales perfectly with almost any mobile browser, including those powered by iOS, Android, and Windows Phone.

Support

CrazyWinners Casino does a good job of providing players with fast, efficient support. The live chat button is available on all parts of the website and enables players to get in touch with a representative within seconds. Players also have the option of getting an email reply to an inquiry, either by sending a direct email or by filling out an online contact form.

Security and Fairness

CrazyWinners Casino is protected with SSL encryption, the industry standard for online safety. This technology prevents anyone from gaining unauthorized access to private information by converting it into random, unreadable strings of text at the source.

All of the games at CrazyWinners Casino have been tested and shown to be fair by TST, a leading independent auditing agency. We have no doubt that players will find a fair game here.

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Casino details
More Casino Details More details
Responsible gambling info Responsible gambling info
  • Website

    http://www.crazywinners.com
  • Software

    Microgaming, NetEnt, Rival, Betsoft, PariPlay, VIVO Gaming, Tom Horn Gaming
  • Deposit Methods

    MasterCard, Neteller, Paysafe Card, Ukash, Visa, POLi, TrustPay, EcoCard
  • Withdrawal Methods

    MasterCard, Neteller, Paysafe Card, POLi, Ukash, Visa
  • Withdrawal Times

    EWallets: 24-72 hours

    Card Payments: 3-7 days

    Bank Transfers: 5-10 days

    Cheques: Not offered

    Pending Time: 15-18 days

  • Withdrawal Limit

    500 EUR per week, 2000 EUR per month
  • Restricted Countries

    • Asia
    • Australia [8]
      • Australian Capital Territory
      • New South Wales
      • Northern Territory
      • Queensland
      • South Australia
      • Tasmania
      • Victoria
      • Western Australia
    • Belgium
    • Canada [13]
      • Alberta
      • British Columbia
      • Manitoba
      • New Brunswick
      • Newfoundland and Labrador
      • Northwest Territories
      • Nova Scotia
      • Nunavut
      • Ontario
      • Prince Edward Island
      • Quebec
      • Saskatchewan
      • Yukon
    • Denmark
    • Estonia
    • Israel
    • Italy
    • Netherlands
    • Puerto Rico
    • South Korea
    • Spain
    • Sweden
    • Switzerland
    • United Kingdom
    • United States [55]
      • Alabama
      • Alaska
      • American Samoa
      • Arizona
      • Arkansas
      • California
      • Colorado
      • Connecticut
      • Delaware
      • District of Columbia
      • Florida
      • Georgia(US)
      • Guam
      • Hawaii
      • Idaho
      • Illinois
      • Indiana
      • Iowa
      • Kansas
      • Kentucky
      • Louisiana
      • Maine
      • Maryland
      • Massachusetts
      • Michigan
      • Minnesota
      • Mississippi
      • Missouri
      • Montana
      • Nebraska
      • Nevada
      • New Hampshire
      • New Jersey
      • New Mexico
      • New York
      • North Carolina
      • North Dakota
      • Northern Mariana Islands
      • Ohio
      • Oklahoma
      • Oregon
      • Pennsylvania
      • Rhode Island
      • South Carolina
      • South Dakota
      • Tennessee
      • Texas
      • U.S. Virgin Islands
      • Utah
      • Vermont
      • Virginia
      • Washington
      • West Virginia
      • Wisconsin
      • Wyoming
  • Casino Type

    Instant Play, Mobile
  • Manual Flushing

    No
  • RTP

    Not publicly audited
  • Currencies

    Euros, US dollars
  • Languages

    English, French, German
  • Licences

    Curacao
  • Company

    HD Trading Nicosia Casinos
  • Established

    2015
  • Live Chat

    Yes
  • Contact

    Support Mail Email: [email protected]

  • Deposit Limit Tool

    N/A
  • Wager Limit Tool

    N/A
  • Loss Limit Tool

    N/A
  • Time/Session Limit Tool

    N/A
  • Self-Exclusion Tool

    N/A
  • Cool Off/Time-Out Tool

    N/A
  • Reality Check Tool

    N/A
  • Self-Assessment Test

    N/A
  • Withdrawal Lock

    N/A
  • Self-Exclusion Register Participation

    No
Suggest an edit

CrazyWinners Casino Reviews by Players

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Write a review
mpclancy 2 reviews
Queensland
Message
Reviewed on March 6, 2018

LIKED

Not a lot. Worst online casino I’ve ever played. Lots of games.

DISLIKED

Games crash constantly and it takes over a month to receive a payout. They are quick to lure in a punter and take cash yet spear loath to pay anyone.
Darkrystal 1 review
Australia
Reviewed on March 30, 2017

DISLIKED

The live chat, casino representatives are rude. I signed up believing I'd get a no deposit bonus or free spins. I was scammed I do not trust this casino and they do not welcome new players.
1234567 26 reviews
Message
Reviewed on March 3, 2017

DISLIKED

Well I'm not so happy with this casino! I have make a withdraw and the payout was first 5-8 business day. After the 8 days I chat again and now it was 5-10 business days. After the 10 business day I chat again and now it is 5-14 business days. So I will chat again again again I'm afraid!

So people don't put any money on this casino you been warned.
dire33 4 reviews
Message
Reviewed on February 9, 2017

LIKED

The good thing about the site is that they are actually approving your documents in 48 hours. Then you need to wait 5-18 days before you can get your winnings. This is good if you don't need the money, if you do its bad, its up to you to decide. I think having a manager responding fast to you with E-mails are good. They do it very fast. They do pay out winnings and that's good. Keep reading what I disliked, its important for future depositors to the site. But again its up to you to decide.

DISLIKED

Well I have a complaint with documents regarding my withdraw sent to Ask Gamblers, perhaps they can help sorting it all out. They did send apart of my money and not all of it. That gave me a red light on future deposits. There logic for not sending 100 % of my winnings are not justified in my point of view. I think having 5-18 days for payments are not really good for business, they need to compete with other companies. The site only works on Chrome, bad in FirefoxThere live support chat never response, that's another red light for me, but that's me. I think a chat support should do his or hers work and be on place.

I seen alot of complaints on this site and that did worry me when my withdraw was pending, but when my money came it was 60 euro less then I withdraw. I was wondering if more people have had this experience, when they withdraw from C winners they get less what they withdraw? I had no bonus on this money. I just a wondering. I think this Review is in right terms of Ask Gamblers, if not let me rewrite it. But I think this casino in my point of view is a abit shady. I am glad I got some of my money /GG
Disappointed 1 review
Australia
Message
Reviewed on February 9, 2017

DISLIKED

I would strongly advise people to avoid this casino. In my experience with them they make it so easy to deposit your cash it's simple easy and quick and if you have any problems with deposits there is an online chat to help you, successfully get your money into their account. Withdrawals are a different matter altogether, you have to provide them with a lot of sensitive information about your bank account and identification and your address. I could get zero assistance from the online support as soon as I mentioned withdrawal. I wanted to find out if my withdrawal would be possible before I gave them them all my personal information but all I could find out from them was that they needed my info before they would proceed on my pending payment so after six months of trying to get some assistance I sent them my personal information against my better judgement because I wanted to receive my winnings. And after several day this was their response.

According to our T&C's:

4.9. ... A players who has previously made a successful deposit and is now wishing to withdraw a free chip win, is required to have deposited within the last 30 days in order for the withdrawal to be approved and the deposit cannot be added to an existing pending withdrawal. If added to an existing withdrawal, the amount will be deducted from the total withdrawal amount ...
Your withdrawal has been denied and cancelled.

So they effectively got all my details for a withdrawal that they were never going to honor when they could have told me that before they got me to divulge all my personal info I don't want floated out there. I believe this casino has some scams going on, mostly tied into their terms and condition. Please don't be like me and foolishly give your hard earned money to this casino that seem to be invested in finding ways to avoid paying you what they say you have won in their casino. Bottom line is they are happy to take your cash but make it very difficult to redeem money you thought you had won.
Luckyduck1 4 reviews
Sweden
Message
Reviewed on February 8, 2017

LIKED

This is not a good Casino, they have a lot to learn from the top casino, alright they have clean site that's why I give them 3 star but they could be an very good casino if they were a little bit faster.

I mean I'm been gambling for 10 years and I have never experience an casino that are to slow. They let you wait nearly 2 weeks before they accept your small withdraw, feels like they wan to scam you.

DISLIKED

They should not have function there you can cancel your withdraw because I think they have an strategy that they want you to cancel your withdraw and gambling away your money... That's really sad really.
derbias 3 reviews
Message
Reviewed on December 17, 2016

LIKED

My account has been restored to it's previous state and I now have access to my winnings, they got back to my in around 1 day.

Overall I like this casino, the layout is something different/more enjoyable to the usual casinos.

Previous comment:
Well I won a fair amount of money $339.59 after clearing my wagering requirements, but now a free bonus was applied without my consent and now my available balance to withdraw is ZERO and wagering requirements are $2000, I hope this is just a simple misunderstanding on my part, I have emailed support, Mark T (whom applied the bonus) and my account manager (angela) and am hoping this will not turn into a drawn out affair.

DISLIKED

Games seem to have to be reloaded from time to time, but i have a slow internet connection.
elena88 4 reviews
Netherlands
Message
Reviewed on December 1, 2016

LIKED

I like the videoslots and sort of games they have.

DISLIKED

I don't like that you hear a lot from the casino when they want to pursue you to come and play at their casino (text messages with free spin offers, e-mails etc.) But when you ask something that benefits the player and not the casino there is totally no response. It feels very very untrustworthy to me. It seems to me that the 150 euro's I've won with the free spins is more important for them to keep then to have a new happy customer who would have deposited and play more if they just answered my question in a normal matter.

Before I deposit at any casino I always like to try the games and see if the casino and service gives me a good feeling. That I did with the free spins. Won 150 euro, made it through the playthrough requirements. Wanted to deposit so I could play a little and cash out my winnings. Customer service was talking a lot to me: would you like to claim this en this bonus. I asked that I first wanted to know if I could cash out my winnings. And I never got any response back anymore. Next day I ask if they want to unsubscribe me (because the button didn't work) and the only (very fast) answer I got was yes. Ridiculous. Done with this casino.

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