CrazyWinners Casino

Nice games. New games I have never played before.

This casino has given me grey hairs. It took me 1 week to sort out my documents. Everything was wrong. Eventually after much blood sweat and tears they were approved. This was all done before I had won anything. So I played for a few days enjoying the games winning some loosing some.

When I hit a lucky streak one night I decided to make a withdrawel. I withdrew ZAR 6000. I asked chat support the next day how long it will take before I get my winnings....18 days was the reply!! Can this be true?? I am not having a tantrum I am just asking myself what have I just heard ..18 days??

I have read all the complaints and it seems like everyone is having problems with this casino. Some are even saying that Crazywinners casino is a scam?? I will keep you updated. Waiting with baited breath to see when I am going to receive my winnings

I wrote a review about this casino earlier but it was removed for some reason.
Here we go again in the short version, this casino has a lot of strange rules, one of them is that you are not allowed to discuss them in a negative way on any blog or forum, it's against their rules etc, anyway if you want a good laugh, read their rules and stay away from them. :)

Issue solved with support, they have a lot of games and is reliable.

Make sure to remember than max withdraw is 10x deposit whether u take the bonus or not. The processing time took long but u will get your winnings.

Unfortunately, there is nothing much that appeals to me on this site. The layout is a bit of a shambles. I was logged out numerous times, strangely I had to log in via facebook.

There are a lot of slots but most I didn't recognize, couldn't open a lot of them.

On a positive note, my contact with a customer service rep was good, I didn't get to withdraw any winnings so can't comment on that process.

The fact that it is a messy site, having to keep on logging in and out. I won't be returning to the site. I have given 2 stars for the polite customer rep

First of all, let me admit that I have never been one of crazy winners. Crazy losers, yes! Oh, you too? Ah, welcome to the losers club! Hehehe. The reason why I signed up at CrazyWinners Casino was simply because of its ongoing promotional offer of a 200% bonus + 200 free spins. I'd be crazy not to take that! Nosirree, I wasn't crazy, so I took it up. The 200 free spins offer was broken up into two parts, just to drive you a little crazy. The first part consisted of 20 no-deposit free spins, woohoo, and the balance 180 free spins to be delivered at 20 free spins per day, over 9 days. Aargh! I would prefer to play all the 200 free spins in one go, finish it off, win or lose, so that I can focus on other casinos. Nope, they want me to come back day after day, for 9 full days, driving me crazy in some ways.

But, that wasn't all that got off to an unpleasant start. Instead of taking me into the casino's lobby, I was taken into a prison lobby, where everything was locked away, in case anything tried to escape, so something like that. Sheesh! To open any one of those locked 'prisoners', I needed a master key, and what's the master key? A deposit! Nope, I haven't got that yet, not until I've got my no-deposit 20 free spins first. And nope, I haven't gone crazy enough yet to forget about them either! Hahaha.

If you think getting that 20 free spins was like taking some peanuts from a monkey, you're damn blardy right! It was damn blardy hard, because the navigation around the casino's website was so unusual, I couldn't find the right ways. It took me about 30 minutes to go here and there before I finally found those free spins, hidden behind the Welcome Bonus's 'claim this offer' button! That too, I next needed to look into a small window on the left hand side of the screen, where another button needed to be clicked upon. It showed 'Free spins, Play'. If I needed to click just one more additional button after that one, I think I would have exploded right there and then! Sheesh! Well, I didn't take away those peanuts from the monkey, saving me lots of monkey bites, but those 20 free spins were next to useless! I guess even that monkey would have wanted to keep its peanuts than to take what I've won! Sheesh!

Some days later, I went back to the 'prison' to buy me a master key. Luckily, there wasn't any monkey around, so there wasn't any monkey business too. Phew! That was a relief! I clicked on the 'deposit' button and was taken into the cashier. All's well that ends well, right? Wrong! A message popped up and said something like 'deposit method is prohibited'. What the aargh does that mean? I tried to find my way out of that stupid locking message, only to find myself in a cage. No way out, no Neteller, no nothing. Just a Credit Card symbol there. And I knew straight away that this crazy casino does not accept my Neteller, for one reason or another. I thought maybe this was just a temporary error or something, but many tries over the next few weeks all ended up the same. So today, after my final attempt, I surrendered. That monkey wins! The monkey can keep all the peanuts, because I just cannot get in! What the aargh!

My biggest disappointment with CrazyWinners Casino is for not indicating anywhere, nor mentioning anywhere, that players from my country cannot deposit using Neteller! I don't use any credit cards, but I'm not going to bother. What the heck, for all I know, all players may not be able to use Neteller even! Maybe that monkey took away the 'no Neteller' sign? Sheesh!

This casino is a scam, they rubbed my money. I deposited 25 euros got 125. Start playing, each spin od 0.50 my balance went down 3 euros, then 5 euros for each spin. I chat with them thinking its only one game error. I discovered all netent took my balance, chat said bet less you so it will be a bigger bet..., what answer is that?

They are thieves, they took my money. I hope they wont steel my credit card infomations. I am gonna do something with these bastards.

CrazyWinner casino tries to be unique design/content wise, but in my eyes it fails the first and most important key for good or even an average design, (ACCESSIBILITY). I had hard time registering because the text is unreadable.

All games and other features are totally disabled if your balance is zero (kinda tries teasing you:) ). The lobby suddenly lights up when you click "Purchases/Pay" button, otherwise it is dark, cold grayed out place, the message is clear :"Deposit or get the hell out of here".

I really disliked this feature, at least the casino could offer fun play, this is good for the player and for the casino as well.

It is always pays off to be unique and innovative, but not at the cost of accessibility and being harsh to the players (by making them feels unwelcome ).

I signed up and the chat support was kind enough to credit me 20 freespins im Fruit Zen, but never managed to play them cause every time I click on "Play 20 freespin", it takes me to empty blue page and I can see that the game is undefined as the URL states. Tried to invoke live-chat and query about the problem, but the chat was gone, and everything seem like a dessert .

I did not deposit there based on what i discovered so far.

I will give them 4/10, based on these observations only, without knowing more about the games performance och payouts. Maybe I will post more later if I deposited there.

This is the worst online casino I have ever been on! Deposited €30 with a 400% deposit bonus. I though that was pretty good! But after getting €150 to play with, wagering 80x and in total wagering about €13000!!

I was finally able to withdraw, which I did. I withdrew €1750 in total. I heard nothing at all from anyone from the site. It was only because I was messaging and emailing them most days to find out what was going on that I finally got sent an email asking for documents to prove my identity I'm assuming. So after sending all of the info off and it being approved, I had 3 emails. 2 said withdrawal declined and one said withdrawal success. I was given €180 from the €1750 I actually withdrew from the site. Totally ridiculous. This was about 2 weeks ago, and payment was sent about 1 week ago and still haven't had a penny! I have tried to ask questions and I have never been given a straight answer, feel like I'm going around in circles!

The customer service is awful, it takes about 3/4 days for them to reply to an email. I am still yet to receive a reply from 2 emails I sent 4 days ago. I would avoid this site! Would never recommend to anyone. So angry about it. I will not be dropping it until I receive the money I withdrew. I was never told that I would recieve a different amount than I withdrew until it was too late for me to question it. Seems like a con site to me! Don't get sucked in by the massive deposit bonus, as you will not be able to have all of your winnings!

They have a terrible 10x rule, which only allows you to withdraw 10x your deposit. Then they take off the initial bonus they gave you for depositing! I can go on all day about it! Please avoid!

We are all waiting to see if this casino has a valid licence to operate or not... Thanks to AskGamblers we can be on the safe side. However it will be in its own interest (AskGamblers) if it can verify the validity of casino licence before advertising it on its site..
Imagine a fair world ....

Since there is no reply button after you comment and make me look like I am a fool. I have reply to your email regarding my netteller acc. If you only check or pretend not to I dont know. I have the email I sent to you regarding my nettleller acc and already sent you another one. I have a record of it.

Oh btw Ur finance department only work monday to thursday is that right?

And customer support wasn't much help either. They only there when someone wanna deposit.

I just want my money back and don't make me look like a crook.