Still waiting on withdrawal
I have emailed and contacted the casino via chat. I made the withdrawal request over 4 weeks ago and when I hadn't heard anything I contacted the online chat to be told I was sent an email to send in ID Documents and email I never received. When they resent it I immediately sent back the required documents. I was then advised that the withdrawal would be processed once the documents were approved. I am now on the 11th day and still waiting on my money
CrazyWinners Casino Complaint Stats
Resolved
23 / 32
Avg. Amount
$560
Avg. Complaint Duration
8 days
Avg. Response Time
2 days
CrazyWinners Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 21 out of 30 complaints in this category have been resolved.
This operator's average complaint duration is 8 days, while the average duration across all operators is 8 days.