I sent a request for withdrawal of 2500.00 recently the agent's then told me I was only eligible for 250.00 of that because I only deposited 25.00... I then had to provide identification photos and a form sent all through as well as over 5 emails attaching 2 different proof of address letters. The casino then emailed me 2 days later saying all proof of identity attachments were accepted cool I thought!!
Then I logged into my account and another agent said my bank statement was not accepted or received try again I've now sent over 7 emails regarding this.
Also the email address email@example.com does not work and I had to send all the emails to suppor[email protected]razywinners.com have yet to receive a reply yet I'm getting quite pissed about this as I've already been let down by them by saying I'm not entitled to the full 2500.00 I initially won now my verification and payment is now delayed please help me if you can. I'd like this resolved I won't be using this casino ever again as I've never experienced such a process and delay ever online.