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CrazyWinners Casino - Delayed €250 withdrawal

UNRESOLVED
Complaint Info
Disputed casino CrazyWinners Casino
Reason Delayed payment
Amount € 500
Posted on March 16, 2018

Withdrawal on Crazywinners. I withdrawed 500euro and it has been soon 6-7 working days i belive. My manager stop answering me, when i talk to the support they just saying ”be patient” the money will arrive soon we promisse. Sure i can take that, but i am still worried. My stomach says this is a scam, dont know Why but yee. I only see negative reputations about the casino site!

What can or shall i do?
I even called my bank and explained this, they did take me serious and searched everywere if there was a transaction to be recived or sent to my bank but nothing!
So i am starting to think this is not gonna be paid. I eve deposited 200 euro and got their 200 or 250% deposit bonus and wagered exactly by their rules and terms!

Really need that money so what shall i do now?!

Posted on March 16, 2018

16th mars today and still no cash at my bank account. My manager at the casino also stoped reply since this monday! Great job!!

AskGamblers
Posted on March 25, 2018

This complaint has been reopened as per submitter's request and AskGamblers Complaints Team would like to give it one more try and help both parties involved into the dispute reaching to a satisfactory resolution.

Posted on March 25, 2018

I dont think we are getting anywere with this to be true. My manager contacted me yesterday on email after over 1 week waiting. He told me to remove my complainment here on askgamblers or he should try to decline my withdrawal since its already been sent he said. But it is like over 2 weeks it should have been send and i still havent got any money!
He also said i was unreasonable etc, i dont think so. Hopefully the money arrives, or yea he should try to cancel my withdrawal he said also. Can he do that? It is my money, right?!

AskGamblers
Posted on April 9, 2018

This complaint has been reopened as per submitter's request and AskGamblers Complaints Team would like to give it one last try and help both parties involved into the dispute reaching to a satisfactory resolution.

Heypapii Sweden
Posted on April 9, 2018

I dont know how many complainments i need to do about this casino.
My manager told me this ” delete all your complainments on askgamblers or i shall do my best to forfeit your withdrawal and try to take this back. What casino does this? Haha..
I can only say one thing, people dont deposit at this casino. Not even if you get 400% bonus so its kinda useless when you dont get payments.

I have been waiting over a month for my withdrawal, today i asked to the support and they blocked me so i could not write to them anymore. I also leaved several messages to my so called ”manager” and he is not answering me. When i ask the support they say talk to your manager. Its not that easy when he never answers and he refuses to answer on this aswell!

People, be aware of this casino. I would not deposit if i Were you!
Will never deposit anymore on this casino, useless support and useless manager contacts! And my manager threats me with that he gonna decline my withdrawal wich already been sent, ridicilous!!

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