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Casino Room

SUPERB 9.29
Players from your country not accepted
Average Complaint Response Time: 1 day
Players from your country not accepted
Average Complaint Response Time: 1 day

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Casino Room Review

  • Live chat open 24/7
  • Mobile friendly design
  • Top Tier software providers
  • Games proven fair
  • Cannot filter games by provider
Suggest an edit
General info & Latest Promos
Website http://www.casinoroom.com
Established 1999
Owner Ellmount Gaming Ltd.
Casino Promotion Casino Room: 100% up to €1000 + 200 Bonus Spins (40 Spins for 5 Following Days)

Casino Room is a stylish online casino with interesting mission concept. It offers state-of-the-art casino games that are powered by top-notch software suppliers including NetEnt, Microgaming, Betsoft, and Thunderkick among others. The casino is licensed and regulated by the government of Malta and The Swedish Gambling Authority.

Restricted Countries

Due to strict rules and regulations, residents of United States, the United Kingdom, Australia, Spain, Denmark, Italy, Netherlands and Portugal are restricted from opening an account and taking part in the casino activities.

Virtual Games

A multitude of games are on offer at Casino Room. The majority of their vast portfolio are video slots and players can enjoy spinning the reel on the popular titles such as Koi Princess slot, Starburst slot, Twin Spin slot, Nirvana slot, The Tipsy Tourist slot, and Hook’s Heroes slot.

Apart from slots, players can enjoy a variety of table games including Blackjack, Roulette, Baccarat, Pontoon, Scratcherz, Craps, Keno, Red Dog Progressive and other

Video poker fans will also find a game of their liking, as the casino has in their collection games such as Joker Wild, Deuces Wild, Jacks or Better, Casino Hold’em, Triple Edge Poker, Caribbean Poker, and many others.

Live Casino

In addition, the Casino has a Live section for Roulette, Blackjack and Baccarat where a player gets the opportunity to play against the dealer in real time which adds to the effect of actually being in a land based casino.

Mobile Gaming

The Casino Room Mobile Casino allows players to enjoy favourite casino game on the move, on both tablet and smartphone devices. What’s more, no download is necessary, as it can be accessed from the web browser.

Support

The Customer Service team at Casino Room are dedicated to helping their clients 24/7 and offer a full range to contact the Casino in the preferred method of the player, no matter what the hour. There is a complete FAQ section on the website that should be reviewed for any general questions a player may have. The Casino can be contacted via Live Chat, email, telephone or by submitting a form directly on the site around the clock. They can also be contacted via Skype from 2 pm till midnight CET.

Security and Fairness

Players at Casino Room can rest assured that their personal and financial details are protected; as the casino takes all necessary measures to ensure that their private data are kept safe. It uses SSL encryption on all sensitive areas of its website, including the registration and banking pages.

Also, the games software are regularly tested by third-party authority assuring players get a fair gaming experience.

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Casino details
More Casino Details More details
  • Website

    http://www.casinoroom.com
  • Software

    Microgaming, NetEnt, Evolution Gaming, Betsoft, Nyx Interactive, Play'n GO, Yggdrasil Gaming, Thunderkick, Elk Studios, NextGen Gaming, Foxium, Genesis Gaming, Big Time Gaming, Red Tiger Gaming, Pragmatic Play, Hacksaw Gaming, Just For The Win, Booming Games, Tom Horn Gaming
  • Deposit Methods

    MasterCard, Neteller, Visa, Skrill, WebMoney, Bank Wire Transfer, Trustly, Ukash, Ukash, MiFinity
  • Withdrawal Methods

    Bank Wire Transfer, Neteller, Visa, Skrill, WebMoney, Trustly, Ukash, Ukash, MiFinity
  • Withdrawal Times

    EWallets: 0-24 hours

    Card Payments: 3-5 days

    Bank Transfers: 3-5 days

    Cheques: Not offered

    Pending Time: 24-48 hours

  • Withdrawal Limit

    EUR 10,000 per week, EUR 30,000 per month
  • Affiliate Program

    Ellmount Gaming Affiliates
  • Allowed Countries

    • Aland Islands
    • Arab Jamahiriya
    • Argentina
    • Armenia
    • Austria
    • Azerbaijan
    • Barbados
    • Bonaire
    • Brazil
    • Canada
    • Canton and Enderbury Islands
    • Chile
    • Costa Rica
    • Croatia
    • Curaçao
    • Ecuador
    • Faroe Islands
    • Fiji
    • Finland
    • Georgia
    • Gibraltar
    • Guernsey
    • Hungary
    • Iceland
    • India
    • Indonesia
    • Ireland
    • Isle of Man
    • Japan
    • Jersey
    • Johnston Island
    • Kazakhstan
    • Kosovo
    • Kuala Lumpur
    • Kyrgyzstan
    • Latvia
    • Liechtenstein
    • Luxembourg
    • Macedonia
    • Malaysia
    • Malta
    • Moldova
    • Monaco
    • Mongolia
    • Montenegro
    • Netherlands
    • Netherlands Antilles
    • New Zealand
    • Norway
    • Peru
    • Philippines
    • Pitcairn Islands
    • Saba
    • Saint Martin
    • Saint-Barthélemy
    • Sint Eustatius (Dutch Island)
    • Sint Maarten (Dutch part)
    • South Africa
    • South Korea
    • South Sudan
    • Statia
    • Svalbard and Jan Mayen
    • Sweden
    • Uruguay
    • Vietnam
    • Wake Island
  • Casino Type

    Instant Play, Mobile
  • Manual Flushing

    No
  • RTP

    Not stated
  • Currencies

    Australian dollars, Bulgarian leva, Brazilian reals, Canadian dollars, Swiss francs, Czech Republic korunas, Denmark kroner, Euros, British pounds sterling, Croatian kunas, Japanese yen, Lithuanian litai, Norwegian kroner, New Zealand dollars, Polish zlotys, Romanian lei, Russian rubles, Turkish Lira, US dollars, South African Rand, Estonian Kroon, Swedish kronor
  • Languages

    English, Finnish, German, Norwegian, Spanish, Hungarian, Swedish
  • Licences

    Malta Gaming Authority, Swedish Gambling Authority
  • Company

    Ellmount Gaming Ltd.
  • Established

    1999
  • Live Chat

    Yes
  • Contact

    Support Email: [email protected]

    Support Telephone: +35627922034

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Casino Room Reviews by Players

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Bracon 4 reviews
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Reviewed on June 30, 2021

LIKED

I would have given this casino a 10 out 10 several months ago but not now no. Sadly, I was so impressed when I first started to play as the site is easy to navigate, there were so many of my favorite games and they actually paid! I cashed out 1000 and paid within 24 hours!!! How amazing is that. Initially, the customer service was excellent but that has not been my experience recently.

DISLIKED

I see that someone wrote about being contacted by this casino if you are a regular player. Well I play all the time and have yet to receive one email. Any winnings are minimal. I contacted customer support and I wrote a negative comment for the first time ever since playing online casinos. He was so rude and dismissive. So for a large amount of money I have put into this casino, I was offered recently ten free spins twice.
Playing ten cents a pull, I made 20 cents on and 1.20 on the other.
I came here today as I was on chat waiting for the person to check my account and waited so long that I was bumped off chat. I sign on chat again, the same girl, and no apologies, nothing. No time for this place.
CASINO ROOM REPLIED ON JUNE 30, 2021
Dear BRACON thank you for the review! customer satisfaction is extremely important to us, I'd like to check what happened, can you please send me a PM with your account details? You may find our ongoing promotions here www.casinoroom.com/promotions/ but I'd like to rectify any issues you may have had with our support team and also check why you are not getting the promos through your preferred channel email/sms.
Alohahu63 1 review
Hamburg
Reviewed on June 14, 2021

LIKED

I wonder why Casinoroom isn't in the Top 10 of all the listed casinos here. Since more than one year I am a regular depositor with this casino and till now its a real great experience. I can truly say this is the only online casino which never got me troublesome time. Whether its about kyc, bonus offers, withdrawals or other things. Regular customers will get contacted by a friendly casino rep who is willing to help with questions and/or send special (individual) offers. Slots and live games are working without any technical issues. The website is customer friendly as for example if bonus is used, it cant be violated since all the available bonus games got a special link which makes it easy for a player to navigate through.

If I could cast a vote for casinoroom. You people would get always my 10/10.

Just to conclude. Highly recommended casino which is truly my personal opinion.

DISLIKED

There are only two little cons. Your website shrinks all livegames and its not possible to resize them to a larger view.

RTP on some well known slot brands could be higher. 94,25% on Book of Dead is too low imo.

Apart from this, everything fine. :-)
CASINO ROOM REPLIED ON JUNE 30, 2021
Dear ALOHAHU63 thank you for the review! we are glad we were able to meet your expectations and appreciate your encouraging feedback! I will share your cons with our dev team to see what is causing this issue with your device and live games.

Why are you reporting this review?

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