Casino Room - Neteller Deposit not credited

Paula Johnson Australia
posted on January 21, 2017.

My Deposit via Neteller is still not credited to my account despite having complied with requests to show receipt of deposit etc......... I have had several emails ignored even though its apparently a 24 hour support via email...........
There are also questionable withdrawal issues pending also.

posted on January 23, 2017.

Dear Paula,
I’m sorry to hear you experienced a problem with the deposit. We have followed up with our support team and I can see the $15 have been credited now. In this case there was a problem with the notification we received from Neteller, we are in contact with the technical team to sort it out.

I also see you have initiated a new bank wire with new banking details, this one should be credited within 3-5 bank days.

Please let us know if we can assist with anything else.


Paula Johnson Australia
posted on January 24, 2017.

Thank you all issues are now resolved.

posted on January 24, 2017.

Based on submitter's last post AskGamblers Complaints Team consider this case as Resolved and it is officially closed now.

Thank you all for your cooperation.