Casino Room - They have taken my second withdrawal due to unproven accusations

I recently opened an account at Casino Room where I deposited 10 000SEK and received the welcome bonus of 100%.
So With the bonus i had 20 000SEK to play with. The wager requirment for the bonus was 35 times the deposit which gives a wager requirement of 350 000SEK before you can make a withdrawal.

On Casino Room the slots You can play with a bonus active is under the section ”bonus games” and these are the ones you are allowed to play with the bonus active. I only played slots under bonus games!

For 3 entire days I played and managed to fullfil the wager requirement of 350 000SEK.

Once finished I had a balance of about 14 000SEK left. Which is 4000SEK in profit beacuse my deposit was 10000SEK. I made a withdrawal and received the money the day after!

Since it worked quite well the first time I played on casino room I decided to deposit another 1000SEK. This time I had no bonus activated in my account. I played all night and managed to turn these 1000 sek into 19 151SEK playing different slots. Happy with my big win of 18 151SEK I made a new withdrawal but this time i had not received the withdrawal the day after. And when I tried to log in to the site again i got one message that said that my account is blocked ....

I contacted live support and asked them what was wrong and they said i would receive an email later.
In the email I got they said I had cheated and been working together with other people ...
Which for me sounds very strange beacuse it is the first time I play this site! I sent another email confronting them about this and the reply I got was that they would investigate this and send me a reply in 10 days. I have now received the reply and read and I still don’t understand why they took my win of 18 151SEK.

I have saved the emails and only want to get some answers to what has happened! I don’t like being called a cheater when I havent done anything wrong :/ I fulfilled the wager requirement and so on and followed the terms and agreement of the bonus ! I I don’t think this is fair to me as a new player on casino room And I have never experienced anything like this on any other casino site ! I looked online to see if this had happened to other people and found ask gamblers. So this Is why I write to ask gamblers now to try and get some answers.
Best regards
Elise