I've been waiting over a month for my winnings. I've gone through the verification process and been in touch with customer support at casino room several times. The first time the bank transfer was rejected by my bank and the money was refunded to my casino room account. I then confirmed the bank transfer information needed with my bank and went through the withdrawal process again. It has now been over a week and I still do not have the winnings in my account. I was told via email from customer support yesterday that their system shows the issue was settled and that it shows my withdrawal of $437 was settled with the provider. I've checked my account and the money is not there. I'm extremely frustrated and have no idea what to do at this point to get my winnings. I've dealt with many online casinos and have never had this problem.