Resolved
€843
Resolved
Big5casino - Withdrawal supposedly approved but not processed yet
Hi! I had one-week mailing and sending many times same documents to this casino. Finally, 3 says ago my account was ”verified” and withdrawal 842, ...
Rejected
€4,094
Rejected
Big5casino - Waiting 8 days for withdrawal of 4094 Euro
I made a withdrawal since 3 October and sent all my documents 3 times which they ask again and again for same documents. Payment isn’t done and they ...
Resolved
€170
Resolved
Big5casino - Verified, but no specific information about the payout for almost two weeks
Documents approved a week ago. My payout is still going through. I've been waiting since June 9th. This is not normal. All documents are marked as - ...
Resolved
Resolved
Big5casino - Slow communication and withdrawal process
Hi there, I am new to this forum and I would like to say to be proud that a helpful forum as askgamblers.com exist to help people to have a honest ...
Resolved
€7,050
Resolved
Big5casino - Delayed verification and payment of €7,050
Hello,the amount in dispute here is €7,050. I originally paid in €300 and made it to €7,050. I have then requested the payment. This on 09.02. ...
Rejected
€975
Rejected
Big5casino - Delayed €975 withdrawal
Hello, I made withdrawal request of 975e on 30 of December and provided my documents on 1st of January and the casino has not responded anything since ...
Resolved
€50
Resolved
Big5casino - Very delayed Payment
I have 2 pending withdrawals since requested and approved since the last month so more than 20 days of waiting, i send them emails and ask live ...
Resolved
€50
Resolved
Big5Casino - Waiting for my small withdrawal of €50 for too long
Hello, I've opened an account at Big5Casino despite reading reviews beforehand and unfortunately the reviews tell the truth. I've got a 5€ Welcome ...
Resolved
€7,590
Resolved
Big5casino - Casino verification issues
Hello AskGamblers I am here seeking your help please.to begin, o December 22nd 2020, I deposited 450 euro via ECOPAYZ on big5casino. With this deposit ...
Resolved
Resolved
Big5casino - Delayed payments
I made withdraw 29.12.2020 and then I sent all documents what they need and then everything was ok. Now is 12.1.2021 and still waiting my withdraw?! I ...
Resolved
€1,600
Resolved
Big5casino - Delayed verification and €1,600 withdrawal
4.12 i was happy to withdraw 1600€ in big5casino.Asked in chat if i need to send docs, they said those will be asked if needed.Decided to send docs ...
Resolved
€3,300
Resolved
Big5casino - Delayd payments
hello I won 3300 euros at big5casino on 15/11/2020 but since then I am waiting for payment and verifying my account have sent all documents what they ...
Resolved
Resolved
Big5casino - Deceived by applying wrong terms and conditions
Hi,This is my second complaint with this casino, I have tried to resolve the matter via email at-least 4 times but I have had no luck.The casino ...
Resolved
€1,000
Resolved
Big5casino - Account verification
Good day,i need help with a problem with Big5Casino.On October 30, 2020, I deposited 25 euros with Paysafecard and received an 8 euros bonus. I played ...
Resolved
€2,599
Resolved
Big5casino - Delayed payment and no further communication
Hi , I opened and played this casino on August 31 2020, and I won 2500 euro with this casino. Since then I have provided lots of documents, and my ...
Resolved
€198
Resolved
Big5Casino - Delayed payment of €198.08
Hi there,I withdrew €198.08 from Big5Casino via bank transfer on 26th August (see file attached). I was asked for and submitted all verification ...
Resolved
Resolved
Big5casino - Delayed payment of €5,000
I withdrew 5000 euros from Big5Casino on the 2.9.2020. My documents have been verified and still the payment hasn't left for my account. The casino ...
Resolved
€3,000
Resolved
Big5casino - Verification trouble
Hello everybody,I signed up with Big5Casinio and after some deposits I won € 3000.On July 6th, 2020 I sent my documents to Big5casino properly, ...
Resolved
€1,500
Resolved
Big5casino - Verification taking too long
Good day, I have been trying to verify my big5casino player account for 14 days so that my € 1,500 profit is processed and paid out. After I applied ...
Resolved
€2,900
Resolved
Big5casino - Delayed withdrawal
Delayed withdraw for now 9 days, customer service always says payment team will check it anytime soon but nothing happens, I have verified my account ...
Resolved
€1,200
Resolved
Big5casino - Still not verified after 1 week
After my winnings over 1200 euros what I gave for payment I was asked to verify. I did this by email to the casino. Then after 2 days I received ...
Resolved
€169
Resolved
Big5casino - KYC problem and the payment still pending
I have a problem with big5casino. I opened the account a few weeks ago, made about ten deposits, all deposits were TRUSTLY method, In the end I was ...
Resolved
€1,421
Resolved
Big5casino - Verification of my documents and the payment
HyFrom 14-03-2020 I expect the verification of my documents and the payment of 1421 euros.Last week I was asked again for an ID copy from the back and ...
Rejected
€90
Rejected
Big5casino - No response about withdrawal
Hello i have played for the first time here and get a small withdrawal of 90 euro on saturday 25 jan ..still is my withdrawal pending and after many ...