Big5casino - Casino is not pay the winnings since August 15th

Hi All,

Withdrawl is still open. Seems like nothing is gonna happen after a alot of promises customer service has made..

Hello, still nothing. Winnings still open, customer service still same story..

@askgamblers can you step up and help?

Hi all

The payment has now released from casino site but i need to wait 1-2 days. Lets not close this yet because at the same time they have closed my casino account due to i have one of them sister casinos closed? So lets wait the money first and lets see.

Dear @Riksamatti,

The AskGamblers Complaint Team is kindly asking you to update your complaint in a timely manner and let us know if you have received the disputed payment. Please be notified that, in case you fail to respond within the given timeframe, we will consider your case resolved and it will be closed accordingly.

Please keep in mind that, as per the AGCCS Terms and Guidelines which you accepted upon registering and using our complaints system, you are obliged to provide the necessary level of assistance and cooperation during the process and providing updates in a timely manner is a must.

Thanks in advance for your cooperation.

Hello @askgamblers

I dont have still receive my winnings yet, i asked yesterday from chat and they said the winnings are delayed. Still waiting some respond from @big5casino

Dear Big5casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly.

Thanks in advance for your cooperation.

Dear all,

This complaint has been reopened as per the submitter's request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved in the dispute reach a satisfactory resolution.

Hi all,

Yes bad news, i still havent received my winnings. They said the winnings has been paid 26th of august but i dont have my winnings on my bank.

So please @big5casino stop messing around and pay my winnings for real asap.

//riksamatti

Hi,

I havent still received my winnings.. i also have now sended my bank statement for the casino because they said they have paid them. Also i asked from my bank that are there upcoming payments coming and they answer no.. so why you are lieng @big5casino? This is getting so stupid i have wait over almost month for my money….

Hi All,

For your information the case still goes on because @big5casino still hasnt pay me my winnings.

They longer this on purpose and i dont really know why.. i have send my bank statement and all but still nothing. This is bad..

Dear all,

This complaint has been reopened as per the submitter's request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved in the dispute reach a satisfactory resolution.

Hello,

Yes, this complain is still open due to casino still havent paid my winnings
They have now checked my bank statement for 5 days but no results

Seems they keep lieing because they wont even answer here in month.
@big5casino please? Hello?

Hello

fyi, i still havent receive my winnings and i am afraid thats not gonna even happen since they dont even come here and answer..

Hi,

I still havent got my money

Can i help or not to resolve this??

Dear Big5casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

Hello,

Please do not close this complain, i still havent receive my winnings..

//Riku

Hello All

@big5casino still hasnt pay me my winnings. I been waiting long enough i think..

Hello,

Still nothing, they even cant give me timeframe when this is done.

I dont know what do anymore. I think im never gonna receive my winnings.