Big5casino - Casino does not process withdrawal 5000 Euro - Complaint Unsolved

Fiqoor

Hello i am a verified member of this Casino. The Game experience was good. After a few deposits i was able To win a Amount of 5000 Euro.
I make a withdrawal, but since the 18.12.2024 the withdrawal is still pending. The support claims with reasons that i cant unterstand, First it was one then it was an other one. Normally withdrawals in this Casino should be processed in 2-5 days but that is Not the case.
Thats why i am asking here for any help maybe this can go further.
This was sadly an frustrated expirience here on this Casino.
Best regards

AskGamblers

Dear Big5casino,

Please let us know if there are any updates regarding this ongoing complaint.

Please note that, in case you fail to respond within the given timeframe, we will consider your case unresolved and it will be closed accordingly. As a direct consequence of such closure, the operator's ranking score on AskGamblers will be decreased accordingly.

Thanks in advance for your cooperation.

AskGamblers

Dear all,

This complaint has been reopened as per the submitter's request and the AskGamblers Complaint Team would like to give it one more try and help both parties involved in the dispute reach a satisfactory resolution.

Big5casino - Casino does not process withdrawal 5000 Euro

Complaint Info

Disputed casino

Reason

Amount

€ 5000

Big5casino Complaints

Big5casino - 300e disappeared from my account

Big5casino - Withdrawals problems for 1900 EUR

Big5casino - Casino is not pay the winnings since August 15th

Big5casino - Withdrawal not arriving to bank account