Ag Awards

Casino Room

GREAT 8.97
Players from Virginia not accepted
Average Complaint Response Time: 1 day
Players from Virginia not accepted
Average Complaint Response Time: 1 day

Casino Room Review

  • Live chat open 24/7
  • Mobile friendly design
  • UK Gambling License
  • Top Tier software providers
  • Cannot filter games by provider
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General info & Latest Promos
Established 1999
Owner Ellmount Gaming Ltd.
Casino Promotion Casino Room: 50% up to €1000 + 100 Bonus Spins (30 Spins on Starburst + 10 Spins for 7 following days on Fruit Zen Slot)

Casino Room is a stylish online casino with interesting mission concept. It offers state-of-the-art casino games that are powered by top-notch software suppliers including NetEnt, Microgaming, Betsoft, and Thunderkick among others. The casino is licensed and regulated by the government of Malta and Curacao, The Swedish Gambling Authority and the UK Gambling Commission.

Restricted Countries

Due to strict rules and regulations, residents of United States, Australia, Spain, Denmark, Italy, Netherlands and Portugal are restricted from opening an account and taking part in the casino activities.

Virtual Games

A multitude of games are on offer at Casino Room. The majority of their vast portfolio are video slots and players can enjoy spinning the reel on the popular titles such as Koi Princess slot, Starburst slot, Twin Spin slot, Nirvana slot, The Tipsy Tourist slot, and Hook’s Heroes slot.

Apart from slots, players can enjoy a variety of table games including Blackjack, Roulette, Baccarat, Pontoon, Scratcherz, Craps, Keno, Red Dog Progressive and other

Video poker fans will also find a game of their liking, as the casino has in their collection games such as Joker Wild, Deuces Wild, Jacks or Better, Casino Hold’em, Triple Edge Poker, Caribbean Poker, and many others.

Live Casino

In addition, the Casino has a Live section for Roulette, Blackjack and Baccarat where a player gets the opportunity to play against the dealer in real time which adds to the effect of actually being in a land based casino.

Mobile Gaming

The Casino Room Mobile Casino allows players to enjoy favourite casino game on the move, on both tablet and smartphone devices. What’s more, no download is necessary, as it can be accessed from the web browser.


The Customer Service team at Casino Room are dedicated to helping their clients 24/7 and offer a full range to contact the Casino in the preferred method of the player, no matter what the hour. There is a complete FAQ section on the website that should be reviewed for any general questions a player may have. The Casino can be contacted via Live Chat, email, telephone or by submitting a form directly on the site around the clock. They can also be contacted via Skype from 2 pm till midnight CET.

Security and Fairness

Players at Casino Room can rest assured that their personal and financial details are protected; as the casino takes all necessary measures to ensure that their private data are kept safe. It uses SSL encryption on all sensitive areas of its website, including the registration and banking pages.

Also, the games software are regularly tested by third-party authority assuring players get a fair gaming experience.


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Casino Room Reviews by Players


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Grinderstyle 1 review
Reviewed on November 26, 2019


I used the 500% Deposit Bonus for a 10€ Deposit. It has a Wager of 1750€, which I think is fair for 60€ playing balance. I ran really good and got up to around 600€. I wanted to play 5€ bets to finish the Wager, but miss clicked and made one bet of 10€, before I went down to 5€ per Spin. I finished Wagering with around 2.000€, but I was pretty sure, that I won't see the money. Obviously it was not Casinorooms fault and would have been okay, if they didn't pay me out.
I happened at around 6 PM on a Friday and I decides to just try and get a cashout. I was unsure, if I should contact support first, but I did not do it. At around 8 PM I got the KYC Mail and sent in my documents. Around 5 hours later I got the response, that my documents are okay and my account is verified. I was still not sure, if I would get my money.
On Saturday Morning it was processed and on Monday Morning the Money was on my bank account.
So all in all it was a very good experience and Casinoroom has a new regular player I guess.


You can only play Netent (maybe few other) Slots with the bonus money. I was a bit surprised, cause I did not read the terms and conditions, before I made a deposit. But I think that's okay. Casinorooms bonuses are really good and Netent has lots of good Slots.
So all in all a really good Casino.
Connector 9 reviews
Reviewed on November 21, 2019


They offer nice welcome bonus. As far as I am concerned this is a good casino. The verification was quick, the withdrawals too. Online service helpful. Many games. I mean, what else do we need.


No complaints that are so important that would get me away from playing here. Even small hiccups were nothing so big that would make me check this casino on a regular basis.
Hi CONNECTOR and thank you for the great review, we appreciate your feedback and I’m glad to hear things are going well, that’s what we are here for. Should you need anything, please don’t hesitate to get in touch. Thanks again!
LittleFu 33 reviews
Reviewed on November 18, 2019


They offer some nice bonuses. Like 200%. The wager requirement was reduced. 35x bonus money. This is quite fair.
The payment (tried it once) was quite okay.


To many slots are restricted with bonus money. Not a single microgaming slot is allowed. Also no BTG slot is allowed.
Maybe this should be not a big problem, but this casino has not many providers.
They are missing Push Gaming, Endorphina, Pragmatic a.s.o.
So you are forced to wager your money with Netent, PlaynGo and Thunderkick slots.
And Netent was bugged the whole weekend. You could not play those slots. If you start an error occured !
They still have a lot to do to satisfy the customer.
If you click on customer support icon, nothing happens.
Hi LITTLEFU and thank you for the feedback! This is your second review for Casino Room this year and I’m glad to see you liked the improvements.

The new bonus system is working great, offering players a second chance with usually 35x as you mention, but we also work with lower requirements and cashback, super spins, tournaments etc. and you will be able to play microgaming/quickfire games with bonus money very soon.

We currently have approximately 1000 different games available and the collection is growing with new game releases every week.

I’d appreciate if you could PM me to have a look at your account and I’m sorry to hear that you couldn’t get in touch with our support, the button is working and our agents are available 24/7, we believe in great customer care so if you like to give us a chance, just let me know and I’ll come up with something nice for you.

Thanks again and see you soon!

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