Resolved
$4,500
Resolved
Silver Oak Casino - Still waiting for $4500 cashed out in Jan 2016
I made two cash outs. First one on January 16 for $2500 and the second one on January 17th for $2000. I have not been paid for either of these cash ...
Resolved
Resolved
LeoVegas Casino - Not willing to refund my deposit due to multiple accounts
Opened an account with Leo Vegas not realising that I already had an account that had been not used for some time. Deposited £30 and ended up ...
Resolved
$200
Resolved
GrandRio Casino - Unable to request a withdrawal, support is clueless
Made a deposit and claimed a match bonus. I then won $200. I was then unable to withdraw despite confirming with a support member that I had played ...
Resolved
Resolved
Touch Lucky Casino - £1150 kept by casino with no valid reason
I opened an account with Touch Lucky Casino on Wednesday and the account opened fine, I deposited and recieved my bonus fine. I played through the ...
Resolved
£60
Resolved
LadyLuck's Casino - Closed account and avoided contact
My husband self excluded on his account, I then logged into mine to find it blocked I emailed ladylucks who emailed me telling me they would get back ...
Resolved
$5,000
Resolved
Planet 7 Casino - Withdrawal Issues, No Payments
I have 4 withdrawals that total over $5000.00 and planet 7 will not pay them. I recieved approval emails in mid December. It's now late February and I ...
Resolved
Resolved
Virtual Casino - Ridiculous customer treatment and payout time frames
I submitted my withdrawal request On 02/18/2016. I had my documents submitted by a manager on 02/22/16 for same day verification. I was told it would ...
Resolved
Resolved
Gossip Slots Casino - Refusing to credit my Saturday free spins
I deposited 54 dollars with gossip using coupon code sat50, like I do every week for months. my free spins wouldn't load. I contact support through ...
Resolved
руб.8,000
Resolved
CrystalCasino - Waiting for 2 weeks to be paid
account detail: Username - Nanolitr63 confirmed maillogin - *************@rambler.ru Site - https://crystalcasino.com/ Usual proceeding ...
Resolved
€1,000
Resolved
Llama Casino - Account frozen, support not answering why after more than 2 weeks
I opened account 2 weeks ago Used 100% promotion by depositing 150 euros with neteller.After playing couple of hours I wan more than 1000 euros and ...
Resolved
$3,455
Resolved
Planet 7 Casino - 38 Days after my withdrawal was approved I am still waiting to be paid!
I had two withdrawals that were approved in January. One was approved on January 8th in the amount of $1592 and the other withdrawal was approved ...
Resolved
$3,600
Resolved
Casumo Casino - Closed my account upon requesting $3600 withdrawal, refused any explanation
I opened casumo account November 2, 2015. I played jacks or better, ponton and used freespins on slots. I made 6 deposits and I never won a lot except ...
Resolved
kr4,500
Resolved
Slotobank Casino - My withdrawal is just getting rolled-back without reason
I've been trying to get a withdrawl for 4500Swedish Kronor. Every time I try, I get the money Rolledback into my account without any real explanation ...
Resolved
$200
Resolved
Royal Vegas Casino - Poor Customer Support, Slow Withdrawal, Misleading Information!
I never have any issues depositing into my account on royal Vegas using my visa debit from my bank. I've never really won anything worth cashing out ...
Resolved
Resolved
Trada Casino - Bonus not credited due to mysterious system failure?
So last week trada promotion was if you deposit between these days using the code . 24 hrs after promotion ends mystery bonus will credit betweens $25 ...
Resolved
$200
Resolved
Royal Ace Casino - Here we go again, stalling payment for ages!
this is not my first rodeo with this casino. i was approved for a withdrawl of 200.00 on feb 4th. just called and chatted with cassie who is in the ...
Resolved
$1,142
Resolved
Planet 7 Casino - Waiting for over 9 weeks to be paid
On Jan 7th I requested a withdrawal of $1,142.00. There were no promotions or bonuses used. I was told it was eligible for the withdrawal. According ...
Resolved
$3,467
Resolved
Planet 7 Casino - Delayed Payments
My first experience with planet 7's withdraw process took months to finally receive payment. The request kept being denied due to documentation. I had ...
Resolved
$100
Resolved
Planet 7 Casino - Non-payment, stalling tactics
In November I won a bunch of money and when I tried to withdraw it, the casino said I had to play more because I had used a bonus chip (which I hadn't ...
Resolved
$2,240
Resolved
Planet 7 Casino - Approved withdrawal been delayed for well over a month
Been playing this casino for 4 months before they blocked my account while i still have an approved winning unpaid. Yes, i received payments from ...
Resolved
Resolved
Slots of Vegas Casino - Delayed payment on Slots of Vegas Casino
I recently made a withdrawal on Slots of Vegas and it was approved on 4th Feb it's now the 27th Feb and 18 business days have passed. I log on every ...
Resolved
$700
Resolved
Royal Ace Casino - Account Closed / No Response / Confiscated winnings
Deposited money from my account. Won $700. Made a withdrawal request then was locked out of my account. Have had no correspondence back other than ...
Resolved
$400
Resolved
FashionTV Casino - Delayed payment of $400 for over 40 days!
I have been waiting my withdrawal request for 40days from 15 January. Absolutely useless standard answer from the chat, no communication with managers ...
Resolved
Resolved
Silver Oak Casino - Very Slooooow Pay
Requested withdrawal on the 15th of January, 2016 today is the 1st of March, and I have still not received payment. I have had several interactions ...
Resolved
€150
Resolved
Malibu Club Casino - Refusing to pay my winnings
I registered to the casino few days ago. I took bonus 25€. After finishing wagering requirements of 875€, I got left with 150€ in my balance. ...
Resolved
Resolved
Slots Village Casino - Totally unresponsive, unable to request a cashout
I signed up for slots village and trying to get everything set up for a withdrawl. I have called all the numbers i could find for this site and ...
Resolved
$1,095
Resolved
Planet 7 Casino - Payments not received since January
I've have a few approved withdrawals from January that have not been received. On February 13 I received follow-up stating "Hello Joseph! I ...
Resolved
$2,805
Resolved
Slot Madness Casino - Where is my winnings?!
I have played at this casino for a while and back in December I won a nice payout but like others I have been getting the run around when it comes to ...