Sin Spins Casino - Giving me a hard time withdrawing my winnings

Dear @Eddio30,

Please let us know if there's some update on your issue.

The complaint has been reopened as per Sin Spins Casino request and AskGamblers Complaints Team would like to give this case one more try and help both parties involved to reach a satisfactory resolution.

Dear Edward,

We have checked the issue and see that you made a withdrawal request and documents were requested for verification. Since you first requested the withdrawal via Bank Transfer we advised you to re-request the full amount on the credit card registered on the account.

Furthermore, we are happy to inform you that your Sin Spins withdrawal has been already paid (via Bank transfer as per your request).

We also sent you an e-mail with the confirmation that your withdrawal had been approved.

We apologize for any inconvenience this has caused, therefore, we have added a small compensation bonus, as a Good Will gesture, to your account.

Should you have any questions or concerns feel free to contact us anytime, we will be more than happy to help you.

Best regards,
Sin Spins Team

Dear @Eddio30,

Please make sure to update your issue in a timely manner and let the AskGamblers Complaints Team know if you got the payment. Keep in mind that in case you fail to respond within the given time frame we will consider your issue as resolved and your complaint will be closed accordingly.

Thank you for your cooperation.