Delayed payment for 3 weeks
Hello , mr ringo wont pay money more than 3 weeks and every day say that they will pay tomorrow. I made few deposits , and 1st withdrawal was successfull , but they wont pay 2nd withdrawal. I do not remember the exact amount because it's been three weeks ago , but it's about 140 eur. There is the chat with support :
Tony
Welcome to Mr Ringo, how can I help you today?
Roman
Helo , where is my withdrawal?
you promised my a week ago that i'll receive money tomorrow
Tony
I will check it out for you. Kindly hold on please.
Roman
And you ignore emails
Tony
we do not ignore your mails sir, and your withdraw will be done today for sure
Roman
why you said the same a week ago?
Tony
i notice it for the finance sir, but i?m only a supporter not the finance, they do the payments, but i will kindly ask them to do it today for you
Roman
ok thank you
Tony
Welcome to Mr Ringo, how can I help you today?
Roman
Helo , where is my withdrawal?
you promised my a week ago that i'll receive money tomorrow
Tony
I will check it out for you. Kindly hold on please.
Roman
And you ignore emails
Tony
we do not ignore your mails sir, and your withdraw will be done today for sure
Roman
why you said the same a week ago?
Tony
i notice it for the finance sir, but i?m only a supporter not the finance, they do the payments, but i will kindly ask them to do it today for you
Roman
ok thank you
Mr Ringo Casino Complaint Stats
Resolved
47 / 83
Avg. Amount
$1,491
Avg. Complaint Duration
9 days
Avg. Response Time
3 days
Mr Ringo Casino Complaint Summary
Most user complaints about this operator fall under the Payment category.
So far, 44 out of 79 complaints in this category have been resolved.
This operator's average complaint duration is 9 days, while the average duration across all operators is 8 days.